Storage City Ogden - Ogden, Utah

Scott P.

I had a couple units at Storage City for years but soon after the new management took over one of my units was broken into. Despite having so many cameras they refused to look at the video to see who did it. They didn’t show the reporting officer anything.
If it wasn’t for me showing up and seeing an officer browsing through another unit and asking about any updates, I would never have gotten anything back (only got one pair of woofers back!).
I do not recommend storage city!

Aimee S.

4.5 from me ONLY because there isn't 24 hr access. Otherwise, these guys have always been good to us! We had to go from 2 small units to 1 big unit and it was no big deal at all. They even gave us quite a few days to get everything transferred from the 2 smaller units. Plus, the price is decent, no hidden fees and they're up front about everything. It's really too bad that they don't have 24 hr access! 😉 thanks guys!

buster E.

These people completely sold all of our belongings out from under us
My wife and I had a storage unit there for close to 5 years
Back in November we paid all of Nov. rent and all but $20 for Dec. so we owed $20 for December and for Jan. Well on Jan. 21 the sold all of our belongings.
We has no Idea that they would sell all of our belongings including pictures and birth certificates
I recommend not going here

Brad B.

The on site managers are absolutely the most dishonest, manipulating, people I’ve ever met.
They seem like a wholesome old couple, but they are not.
I would leave my stuff in the driveway before I used them again. It would be safer.
They accepted payment for what they said would protect our stuff from being auctioned, and then sold the stuff 2 DAYS later.

Tim D.

Customers here for 17 years.

Never missed a payment. Left the storage bay spotless.

Moved out July 28, after conversation with management, they agreed to refund our August rent (which was auto-paid before we knew we were moving out).

September. No refund. Call them. They declare they won’t refund it after having agreed to do so when we moved out.

What up dudes? 17 years and over $16k in rent in that time and you stick us for $80?

Beware, they’ll get you if they can too!!!

Robyn L.

These are the most dishonest people I've ever met I paid good money for a long time for them to store my things and to keep them safe well they as the owners broke into my unit because they thought I knew somebody and that was breaking into units there and that I had stolen property in my unit in which I did not. They broke in my unit and they stole my property even stole from my kids I have receipts for everything in my unit that they took and proof that I purchased and they're refusing to give my employees back when they have no legal grounds to stand on that can show me they have the right to enter my unit and take my property not even a police report or anything but I have filed the police report on them for theft. Worst place ever and so rude.

lyle S.

Our unit flooded. It happens. But when I was talking to my neighbor about it he told me he had the same experience five years ago. They know some of the units are prone to flood. My wife called them and they were beyond rude. I am sure she will review also. She wasn't even calling to say we expected them to pay. Just that a heads up would be nice so we could have sandbagged it. All he would say is that it isn"t their fault and there was nothing they could do. She tried to explain explain again that she didn't say it was there fault. But a little common courtesy would goes a long way. It was not the first issue we had with them. They tried saying we hadn't paid one month and locked us out. Will never even consider using them again.

Keith B.

Pros: good management, very friendly and helpful. Lowest rates also
Cons: one of my units let the dirt and leaves in like crazy. Once neighborhood dogs visited me; they could get in through a gap in the fence; I figure a person could too. Finally they aren’t fair in that they pro rate in but not out; you pay for each day when you move in but when you move out they charge you for the whole month even though they can turn around and make money off the next person right away; very unfair.