Professional Medical Supply - El Cajon, California

Professional Medical Supply

Professional Medical Supply es una tienda de suministros médicos con sede en 700 N Marshall Ave, El Cajon, CA 92020, Estados Unidos. Puedes contactarlos al teléfono 6194490400 o visitar su sitio web promedsupply.net para obtener más información.

Especialidades y servicios

La tienda ofrece una amplia variedad de suministros médicos, incluyendo sillas de ruedas, camillas, suministros de higiene personal, medicamentos y mucho más. También ofrece servicios de entrega rápida ysame-día, y tiene un estacionamiento y entrada accesible para personas con silla de ruedas.

Otras características

• Small Business
• Delivery
• Same-day delivery
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Quick visit
• Credit cards
• Debit cards
• NFC mobile payments

Opiniones

Según las opiniones de los clientes, la atención al cliente de la tienda es excepcional. Los clientes mencionan que los empleados son amables, pacientes y eficientes. La tienda también se destaca por su política de precio justo y su capacidad para resolver problemas rápidamente.

En general, la tienda recibe una media de 3.5/5 estrellas en Google My Business, lo que indica una buena reputación entre los clientes.

👍 Reviews of Professional Medical Supply

Dawn W.

5/5

I recently had my mom's lift chair serviced and the customer service was exceptional. Not only were they kind to me, they were kind and patient with my mom who suffers from dementia. The fee was minimal and well worth them being able to fix the broken part on the spot. They were timely and communicative and very easy to work with. Thank you, Tom!

Lois M.

1/5

Don't buy electric scooters from these people untill you drive it over bumpy sidewalks. Hard tires will jar your back! Salesperson didn't bother to share that....they were only interested in selling the unit. No returns or refunds...🤨

Jorge B.

3/5

If you need something quick it's a good place to go. But you can expect to pay a hefty price. This place is very expensive. If you don't need it urgently Search elsewhere. I just paid $24. For something that was $8 online. But I needed it today

Greg L.

5/5

The manager, "Mike" went above and beyond to make sure that my father got the best chair for his needs. Shout out to Romano as well. Thank you

Shirley M.

1/5

I would drive 20 miles out of my way rather than go here. Every time I’ve been there , there
has been no one in the store but the elderly woman at the counter never acknowledges you. Sales people are generally rude and unhelpful.

George A.

1/5

First time visiting this store in which I heard positive things. Boy I was so wrong!! I came in to replace a basic walker which I made it clear must work with my accessories ie tray table and basket. The salesperson assured me it would,and that was not the case. In addition the walker was a bit wider and the legs would not lock into place when folded in place which made it difficult getting it in and out of the car.
So I felt the salesperson misled my wife and I about everything that was important to us. I called the store later on in the day to let them know that I wasn't happy with the purchase.
I spoke with Maria and specifically told her not only was I not happy with the walker but I wanted to bring it back to get one that was more like the one I bought in. Initially she wanted me to come to the store right then and there but agreed to have me come in the next morning and never mentioned that it needed to be in unused condition despite myself letting her know I used it out of the store and at home!
So again I was made to feel like everything was going to be made right. I was completely wrong!! After coming in the next morning I spoke to Maria she looks at the wheels and says no exchange because the wheels have signs of use. Of course it has signs of use I had to leave the store and the use at home as well as bringing it back as it is my only way to get around. So her response was to have me look on the back of the receipt where there is a small no refund or exchanges. Of course it is not on the front of the receipt where normally people look they hide it in the back all by itself. If that clause is so important for customers why do you hide it in back why not have it on the front? Mmmm I have a guess probably so when you leave the store you find it later when it's too late to bring it back.
Keep in mind we're not talking about an expensive device we're talking $44.95 and they could not afford to do the right thing after all the deceptive practice to a disabled Veteran. Shame on you!! Not only did I not get my money back but I left a new walker with them in the store and left hurt and unhappy all over $45.00 pretty pathetic and whatever spin they most likely will try to make won't change what happened.

Kevin A.

5/5

We’ve purchased manual chairs and a power chair here before and been very satisfied. Recently, we needed another power chair with some very specific things. Mike and the crew there helped and guided us through the process. They went to great lengths to be sure that we got exactly what we needed. This is priceless. I would never buy one anywhere else after this experience. Customer service counts. And they’ve got it. Do yourself a favor if you need something like this. See them about it.

Paul S. J.

5/5

have bought different supplies from small to large at PMS. Whenever I need service they've been very curious and been able to handle the situation. it's nice that they have direct contact with the manufacturers so there is no running around when you need service on an item. if you need warranty service they don't give excuses they do the job.