Potbelly Sandwich Shop near Northbrook Village Green - Northbrook, Illinois

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 816 Skokie Blvd, Northbrook, IL 60062.
Phone: 72916613.
Website: potbelly.com
Specialties: Sandwich shop, Beverage distributor, Catering food and drink supplier, Caterer, Deli, Fast food restaurant, Lunch restaurant, Restaurant supply store.
Other points of interest: No-contact delivery, Delivery, Takeout, Dine-in, Live music, Lunch, Dinner, Solo dining, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Coffee, Comfort food, Healthy options, Quick bite, Vegetarian options, Lunch, Dinner, Catering, Dessert, Seating, Restroom, Casual, College students, Family-friendly, Groups, Tourists, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Free parking lot, Free street parking.
Opinions: This company has 161 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Potbelly Sandwich Shop near Northbrook Village Green

☎️72916613

⏰ Open Hours of Potbelly Sandwich Shop near Northbrook Village Green

Monday: 10 AM–9 PM
Tuesday: 10 AM–9 PM
Wednesday: 10 AM–9 PM
Thursday: 10 AM–9 PM
Friday: 10 AM–9 PM
Saturday: 10 AM–9 PM
Sunday: 10 AM–9 PM

Okay, here’s a detailed description of the Potbelly Sandwich Shop near Northbrook Village Green, formatted with

👍 Reviews of Potbelly Sandwich Shop near Northbrook Village Green

Potbelly Sandwich Shop near Northbrook Village Green - Northbrook, Illinois

Matthew P.

2/5

Usually they have great service, however today my topping requests were completely ignored. I did an in person order and told them my toppings twice, but got a pizza melt with nothing but the standard meat, cheese, sauce and mushrooms. I noticed before I left and stood by the register for several minutes but was ignored and needed to get back to work. Very disappointing sandwich without hot peppers.

Scott H.

1/5

This location is horrible. Last week I ordered a sandwich for carryout and when I got back to work I saw they gave me someone’s DoorDash order. I called and spoke to an employee who promised to cancel my order, which I was told would come off my card in a day. Also, they didn’t offer to replace the sandwich. Seven days later, not only was it not cancelled, there is no sign of a refund. I’ve contacted their customer service several times and the only response I got was a super condescending, unprofessional voicemail from an assistant manager from this location. Everyone I’ve dealt with has acted like it wasn’t their problem. Now I had to dispute the charge with my credit card company. All this because of their mistake! I’m a regular customer and that will be my last time ever spending money at a Potbelly. Their customer service is a joke/nonexistent.

Lydia W. M.

1/5

I ordered online. When I got to work to eat ALL THE INGREDIENTS WERE NOT THERE!!! I'm sooooo confused! I'm very disappointed! I guess if I ever came back I'll have to undo the wrapping to make sure it's now I wanted it. Do better!

Kilian B.

2/5

Child high chairs look like they haven't been cleaned in a long time. Store associate also said that trays are no longer available for carrying food to a table. Would have been very helpful to have one on this visit.

Isaiah T.

5/5

my friend got the powerhouse salad; I got the Wreck, the seasonal cinnamon churro shake, and an oreo shake. everything was AMAZING!! friend said the salad was soooooo much better than he had expected, another friend tried the oreo shake for the first time and said that it was one of the best shakes he's ever had, and my wreck and cinnamon churro shake were divine. servers were also super nice, friendly, and helpful.

Jack F.

5/5

Best Italian sandwich I've had in awhile. Employees were very friendly and courteous.

David A.

5/5

Great service from Paula and the rest of the crew! Sandwich was fresh when I went to pick it up, will be coming back again

Russell K.

5/5

Went in for a milkshake and their freezer was broken so they offered us a free cookie. A very nice gesture.