Pet Supermarket - Montgomery, Alabama

Pet Supermarket: A Comprehensive Guide

For pet owners seeking a premier shopping experience, Pet Supermarket in Montgomery, Alabama, presents a compelling destination. Located at Address: 1629 Perry Hill Rd, Montgomery, AL 36106, United States, this establishment has rapidly gained recognition for its extensive selection of pet supplies and dedication to exceptional customer service. The phone number is Phone: 3342772775, and their website can be found at storelocator.petsupermarket.com. This detailed overview will delve into the specifics of Pet Supermarket, highlighting its offerings, location details, and key features, providing potential customers with all the necessary information for a successful visit.

Specialties: Pet store, Pet supply store

Other Points of Interest: Pet Supermarket distinguishes itself through a multitude of convenient services and amenities. Customers benefit from the ease of in-store pick-up for online orders, allowing for a seamless shopping experience. The store itself provides a comfortable and engaging in-store shopping environment, encouraging exploration and discovery. Furthermore, they offer on-site services, demonstrating a commitment to catering to the holistic needs of pets and their owners. Notably, same-day delivery is available, ensuring that essential supplies arrive promptly. Delivery options extend beyond same-day, providing flexibility for various needs. Accessibility is a priority; the store boasts a wheelchair-accessible car park and wheelchair-accessible entrance, promoting inclusivity. The streamlined layout allows for quick visits, minimizing time spent navigating the store. Pet Supermarket accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, catering to modern consumer preferences.

Customer Feedback and Reputation

The company has garnered considerable attention on Google My Business, accumulating 521 reviews. The average opinion is a commendable 4.4/5, reflecting overwhelmingly positive customer experiences. This high rating underscores the store’s commitment to quality products, attentive service, and a positive shopping atmosphere. Analyzing the reviews reveals recurring themes of praise for staff knowledge, product availability, and competitive pricing. Customers frequently commend the friendly and helpful staff, who are willing to offer advice and recommendations tailored to individual pet needs. Many reviewers specifically highlight the wide selection of pet food, toys, and grooming supplies, indicating that Pet Supermarket caters to a diverse range of pet types and owner preferences. The convenience of services like delivery and in-store pick-up also contributes significantly to the positive feedback.

Location and Accessibility Details

The strategic location of Pet Supermarket at 1629 Perry Hill Rd, Montgomery, AL 36106 offers easy access for residents throughout the area. The store's proximity to residential neighborhoods and major roadways simplifies the shopping process. Parking is readily available, with a dedicated wheelchair-accessible car park ensuring accessibility for all customers. The wheelchair-accessible entrance further enhances the store's commitment to inclusivity. The store’s layout is designed for quick visits, allowing customers to efficiently locate desired items and complete their purchases. The surrounding area offers a variety of dining and shopping options, making Pet Supermarket a convenient destination for pet owners. The area is generally safe and well-maintained, contributing to a positive overall experience. Public transportation options are limited in the immediate vicinity, but ride-sharing services are readily available.

Key Features and Benefits

Here's a table summarizing the key features of Pet Supermarket:

In conclusion, Pet Supermarket in Montgomery provides a comprehensive and convenient solution for all pet owner needs. Its diverse product selection, coupled with a commitment to accessibility and exceptional customer service, positions it as a leading destination for pet supplies in the region. The positive customer reviews and readily available information further solidify its reputation as a trustworthy and reliable retailer. We strongly recommend visiting Pet Supermarket to experience the difference firsthand.

👍 Reviews of Pet Supermarket

Emily C.

1/5

This was by far the worst Pet Supermarket that I have been to. To start off, I entered the establishment at approximately 7:15 PM CST on 04/09/2025. I was never greeted and never saw a worker present. To make matters worse, this poor Guinea Pig has an open wound and an extremely wet head. It clearly needs medical attention, and I highly doubt it has received any. I will be contacting corporate and whomever else I need to, to ensure this innocent creature gets the proper medical it needs. The overall vibe of this place was just…off.

Edward M.

2/5

Last week I bought a teddy bear hamster so when I got home we noticed that it had a weird smell, so after we put the hamster home together and put it in, it slept a lot. So thinking nothing about it, we left for a couple of days and made sure it had plenty of food and water along with our other hamster and parakeet. We returned home and found it unalive. We also noticed that it wasn’t playful at all with our other pets.

jenn-OR-tianna T.

5/5

Always helpful. Get my bearded dragons super Worms from here

Hadley B.

1/5

Just got home with 6 feeder mice and when I opened the box 2 were dead. I tried to call and no one will answer the phone. Definitely don’t recommend going here.

Samantha C.

5/5

My mother & I came into the store yesterday afternoon to buy a hamster. I haven't had a small pet since childhood. My cat of 17+ years passed away over the holiday weekend, & I am not ready to get another. As soon as we walked in the door, we were immediately assisted by Sarah. She answered all of our questions, and she was able to give us detailed information about various products. She showed us a lot of options & made suggestions based on our needs. We were also assisted by Olivia, who was able to tell me about gender differences so that I could pick the right pet. They even told us about different characteristics & temperaments. I happened to select a very large cage, & as I was looking at the box, my mother questioned whether I was feeling well enough to undertake such a complex task. Sarah & Olivia, who were aware I had just experienced a loss, offered to put the cage together & get it ready right there in the store. Once they got started, I knew for sure there was no way I could have gotten it together today by myself. They were efficient & managed to get it finished faster than I could have hoped, while simultaneously monitoring the store, working the front end, & assisting other customers. The store manager Kristina also stopped by a number of times to assist, & the positive quality of the interactions between all 3 of them was very evident. After the cage was together, Olivia & Sarah added bedding, food, water, litter, & the hamster. The cost for everything was definitely less than I expected.

This will be my first stop for my family's pet needs moving forward. That has more to do with the people working there than the prices or selection. I worked in customer service for years. It's hard. There's a world of difference between just working in customer service versus being GOOD at customer service. Look around at the stores where you shop, & it's no doubt that quality customer service is lacking in most places. But what my mother & I experienced yesterday was the very definition of quality. It was sorely needed during a difficult time, & these employees went well above & beyond anything I could have hoped for.

Thank you!

Sandra T.

5/5

Very friendly eagered to help clean and organize thanks for your help finding my new pet

Eileen K.

5/5

They have nice plants here, their new fish arrivals come in on Thursdays. The staff are great, very helpful and knowledgeable. Here's a Betta that I got there...he is so sweet he is very social and is happy every time he sees me coming near his tank.

Jonathan B.

5/5

This review is long overdue. It has always been a pleasure to shop with Pet Supermarket. It is very clean and well organized. The employees are knowledgeable and very helpful. Special thanks to Kerith and Maya, they are always welcoming, super friendly, and their willingness to assist customer needs is top notch. I prefer doing my pet business with non other than Pet Supermarket. And if he's still there, sweet Gavin needs a good home!