Panama Transfer Inc - Panama, Iowa

Tatiana F.

Had the driver receiving at this facility . The receiver is great . Due to problem with phone connections with my driver I had to call the receiving and ask if I can talk to my driver . The lady from the office was so nice and understanding, she had to walk all the way and bring my driver, so I can talk to him . Thank you so much to all personal . I wish all the receiving facilities would be so nice , the Life would be much easier for every driver .

Dawe's L.

I've used Panama for ten years. They always take care of business, but today they shined, I mistakenly scheduled a couple shipments with a different carrier that thought showing up at 5:30 or 6 would be okay when we close @ 3 p.m. I begged for help from Panama @ 2:38 pm, they rolled down my gravel road and into my dock @ 3:03 pm. The driver apologized for not making it before 3 pm. Count on Panama, you will not regret it.

Clint P.

Drivers go above and beyond.
Kevin was super courteous and helpful.

Kevin B.

Called and left a message for a quote on shipping a package via freight and they never called me back. It’s been 3 weeks… I found a great place that was responsive and went above and beyond in Fremont, NE called Pak Mail.

Tony H.

Terrible company if you are getting something delivered to your home.

First Experience: Ordered a large vanity and paid extra for “white glove” delivery to get it carried up to our second story bathroom renovation project. I verified it would be delivered to “room of choice within two flights of stairs). I took a half a day off work because we arranged for them to deliver between 8 and noon. They showed up at 3:30PM with one guy to deliver. He wanted to leave it in the driveway even though I paid for it be delivered upstairs. The company refused to carry it up stairs so we sent it back.

Second Experience: We ordered a second (lighter) vanity so I could get some friends to help me get it up the stairs. Got a voicemail to arrange delivery, but when we called back, they couldn’t find the order number. That was yesterday and they said they’d give us a call back when the found it. With no notice, they just delivered the vanity and left it. No notice, no knocking on the door to let us know. The simply left a several thousand dollar vanity sitting out in the snow with it sleeting outside.

Carrico S. (. C.

Shipments are always late & damaged, and their dispatch is never around to answer the phone. Don't usually post public reviews since I am representing my company but I feel Panama is just that bad and I don't know how they have 4 stars unless they're paying for positive reviews.

Integra

These drivers are great! Logan, our driver, always goes the extra mile to take care of our needs. Running a small business, it is easy for us to get busy and forget that we have deliveries. Logan figures out how and where to off load the equipment, wrestles it to a safe location, and goes on his merry way without a consideration of receiving a "thank you" for his service. Well, Panama Transfer and Logan, Thank you! Keep up the great work and continue to set the bar with your staff on what good customer service looks like. Way to go!

orders C.

As the Warehouse manager i already have allot to deal with and having a company like Panama on our team who knows the business of pick up, and drop off, and customer satisfaction has made my life so much easier. Thank you Hubs for being the best driver we have ever dealt with.