Pack and Mail Express - Redwood City, California

Okay, here’s a detailed description of Pack and Mail Express, crafted to be a helpful and informative resource:

Pack and Mail Express: A Comprehensive Overview

Pack and Mail Express stands as a reputable and convenient solution for all your shipping and mailing needs. Located in Redwood City, California, this establishment offers a comprehensive suite of services designed to streamline the often-complex process of sending packages and documents. It’s a valuable resource for both individuals and businesses seeking reliable and professional assistance.

Location and Contact Information

The company’s address is 1017 El Camino Real, Redwood City, CA 94063, United States. For easy access to their team, you can reach them by phone at 650-365-2892. You can also explore their offerings and services in greater detail through their website: packandmailexpress.com.

Services Offered – More Than Just Shipping

Pack and Mail Express distinguishes itself by providing a broad spectrum of services. Primarily, they specialize in shipping and mailing services, catering to a diverse range of needs. However, their offerings extend beyond simple postage. Key services include:

Mailing Services: They provide assistance with preparing and mailing letters, postcards, and other small items.
Notary Public Services: A particularly useful feature is their availability as a notary public, offering a quick and convenient solution for document authentication.
Delivery Services: The company handles the delivery of packages, ensuring they reach their destinations efficiently.
On-Site Services: They offer a range of on-site services to simplify your mailing process.

Accessibility and Amenities

Pack and Mail Express is committed to providing a welcoming and accessible environment. They feature a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating their dedication to inclusivity. Furthermore, they provide convenient delivery options.

Customer Feedback & Reputation

Pack and Mail Express boasts a strong reputation, evidenced by 118 reviews on Google My Business, with an impressive average rating of 4.5/5. This speaks volumes about their commitment to excellent customer service and operational efficiency. Customers consistently praise the helpfulness and politeness of the staff, noting that they take the time to ensure accuracy, particularly when it comes to specialized services like passport-style photos – which are completed in under 5 minutes for $17 per person. Many appreciate the convenience of being able to drop off prepaid USPS mail directly at the location, even when the store is nearing closing time.

Recommendations & Conclusion

For anyone seeking a reliable and all-encompassing shipping and mailing solution, Pack and Mail Express is an excellent choice. Their combined services, user-friendly approach, and commitment to accessibility make them a standout provider in the Redwood City area.

We strongly recommend visiting their website at packandmailexpress.com to explore their full range of services, view their hours of operation, and to contact them directly to discuss your specific needs. Don’t hesitate – streamline your shipping today

👍 Reviews of Pack and Mail Express

Janaki V.

4/5

They do passport style photos in under 5 minutes. $17 per person. The staff was very nice and polite.

Chris R.

5/5

Excellent local everything shop for mailing, copying, or even USPS drop. Had some letters to drop that were prepaid. He let me drop them into the USPS bin that is on site. Even when they were nearly closed.

Laura J.

5/5

Gentleman working here spent a long time making sure my Canadian passport photos were correct. Much appreciated.

Olivia L.

5/5

Such helpful folks and what a useful spot to get your shipments sent off with a service and a smile!

Kas R.

1/5

The young girl working was extremely rude and made me wait for 10 mins while she in the back. Once I talk to her, she was super disrespectful and didn’t want to help me at all.

Gwen B.

1/5

Used to be my one-stop place to mail packages for many years. Today I arrived at 10:00 a.m. when it was supposed to be open. Three other customers arrived shortly after me. By 10:15 a.m. the clerk arrived late. She did not apologize and said "give me a minute". Two of the customers had already given up and left. Since I was the first in line, I should have been waited on first, but NO, she walked around the counter and picked up two boxes for the guy, who was second in line, and took his paperwork to process. Then she turned to help me, after she had left me standing at the counter. Unacceptable customer service!

Youna C.

5/5

Passport picture was $19. There was one staff but he was nice and fast

Danya A.

5/5

Robert was very helpful processing some returns! Fast and pleasant experience overall.