Insomnia Cookies - Normal, Illinois

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 117 E Beaufort St, Normal, IL 61761.
Phone: 93265814.
Website: insomniacookies.com
Specialties: Dessert shop, Cookie shop, Ice cream shop.
Other points of interest: Curbside pickup, No-contact delivery, Delivery, In-store pickup, Takeout, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 270 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Insomnia Cookies

☎️93265814

⏰ Open Hours of Insomnia Cookies

Monday: 11 AM–1 AM
Tuesday: 11 AM–1 AM
Wednesday: 11 AM–1 AM
Thursday: 11 AM–3 AM
Friday: 11 AM–3 AM
Saturday: 12 PM–3 AM
Sunday: 12 PM–1 AM

Okay, here’s a detailed description of Insomnia Cookies, presented in a formal and helpful tone, adhering to your specifications:

Insomnia Cookies: A Sweet Destination in Normal, Illinois

For those seeking a delightful treat and a convenient experience, Insomnia Cookies presents itself as a premier dessert destination. Located in the heart of Normal, Illinois, at 117 E Beaufort St, Normal, IL 61761, this establishment is more than just a cookie shop; it’s a hub for satisfying cravings and creating memorable moments. With a phone number of 93265814 and a comprehensive online presence at insomniacookies.com, it’s easily accessible and incredibly well-equipped to cater to a wide range of customer needs.

Specialties and Amenities

Insomnia Cookies specializes in crafting a remarkable selection of cookies, alongside tempting ice cream options. Their menu boasts a diverse array of flavors, from classic chocolate chip to innovative seasonal creations. The atmosphere is consistently described as warm and inviting, making it a comfortable spot for a quick treat or a relaxed evening indulgence. It's a true dessert shop and cookie shop, offering a sweetness that appeals to all ages.

Convenient Access and Services

The location is strategically chosen, nestled within a vibrant area – close to various shops, bars, and the University of Illinois. This accessibility is further enhanced by a variety of service options. Customers can enjoy curbside pickup, no-contact delivery, traditional delivery, or opt for a quick visit with in-store pickup. Takeout is readily available, and the facility is designed to be wheelchair accessible, featuring both an entrance and a parking lot that meet accessibility standards. Payment options are plentiful, encompassing credit cards, debit cards, and NFC mobile payments.

Customer Feedback and Reputation

Insomnia Cookies has garnered significant attention within the community, evidenced by its impressive 270 reviews on Google My Business. The average opinion reflects a strong positive sentiment, with a rating of 3.9/5. The customer experience seems to be a key focus, with staff frequently noted for their friendliness and helpfulness – as reflected in comments about welcoming service. The location’s proximity to the University suggests a particularly popular spot amongst students.

Key Information for Visitors

Address: 117 E Beaufort St, Normal, IL 61761
Phone: 93265814
Website: insomniacookies.com
Specialties: Dessert shop, Cookie shop, Ice cream shop

👍 Reviews of Insomnia Cookies

D W.

5/5

This place sit right in the middle of other stores, bars and etc. Around the corner from the University. Surrounded by fun. My first time having these cookies and I must say my family and I were very pleased. Will be back. Great experience, the young lady who checked us out was very friendly and helpful.

Chris R.

2/5

This place is lame. Placed an order for 40 bucks worth of cookies, waited an hour, the delivery app never updated past waiting for driver. We called the store and we're fed a story about the driver is in out area and we will have our food shortly. 30 more minutes go by. We call the store and cancel the order. Money will be returned in a few business days....

why have a tracker if you don't use it

Would not recommend.

Edit: shortly after canceling the order the tracker updated to tell us the drivers on the way. About 10 minutes later the driver showed up to leave cold cookies and melted ice cream on our porch. This has to be one of the weirdest order experiences ive had.

Changed to a 2 from a 1 because we did get the right order, even if it took a long time and the tracker didn't work. We didn't eat the ice cream soup, but the cookies were OK after we warmed them up a bit. Not sure if the order was canceled or if we are still paying. Only time will tell.

Still probably avoid this one. This was my first and last insomnia cookie experience.

EmberWolves

5/5

Stopped by here while waiting for a train. Lady let us in early so we wouldn't have to wait in the snow and even took our order as soon as she was able. The cookies were hot and tasted amazing. Would definitely stop there again if I am ever in the area.

Britney N.

5/5

Excellent service tonight! I totally messed up the timing of my order and called the store panicking. No need though, the store employee was super kind. Even better though, Jeremy the delivery driver fixed it all and delivered right to my friend’s house AT MIDNIGHT rather than her office like I ordered. The warm cookies were her first birthday delivery. Thank you so much!!!

Gregory L.

1/5

Stood at the counter with my wife and three kids for 10 minutes in full view of the employee. He looked at us no less than 4 times. Four other groups of people came in after use, and the doorbell rang each time. He never once came to the register. Two of the four groups left before. We finally left with three upset kids. Wish zero stars was an option. Because that is the rating that Insomina Cookies is happy to recieve.

Jonathan S.

4/5

Some of the best cookies in town there always super warm gooey and yummy. The staff are always kind and polite. It’s been one of our favorite treats for some now time However it has gotten quite expensive for the size of there cookies there standard sized cookies costing $2.75. Making a 6 pack $15 and some change. Feel like the pricing could be better but the cookies are fantastic.

Taisha

5/5

This was my first time having Insomnia cookies and omg they are so delicious! Although they can be a little pricey it's definitely worth it. I purchased the 4+4 which includes 4 classic cookies and 4 deluxe cookies which you can substitute 1 deluxe cookie for a regular brownie. So awesome check it out!!!

Terry M.

5/5

I’m talking a classic tale of what customer service should be. ROD THE VERY BEST & thorough. HANDLED ORDER WITH CARE 10/5 stars. Y’all show ya support keep them in business!