Freddy's Frozen Custard & Steakburgers - Vernal, Utah

Bradley L. (.

We really enjoyed the meal. I either said it wrong or it was misheard and one single item was incorrect.

Walked in and before I made it to a counter to ask the question. Matthew was quick to get right after it and made sure I got taken care of. While I waited for a moment I observed him performing his job responsibilities and helping other coworkers and I was floored to see someone with that level of skill both job related and people skills. Excellent work! I'd share a photo of the food but it's all gone...

Kallee R.

Went through the drive thru and felt like I was at an auction. The woman was talking so fast and didn’t slow when asked to repeat things several times. She took our money and took the longest time getting us change to the point that I thought she had forgot about us. No napkins in the bag and the food was barely out the window when she closed it. No time to ask for napkins or sauce. Went inside to get some sauce, the lady at the front told us we had to ask the guy on the side. We went over to the guy on the side, where we made eye contact several times only for him to turn the other way and ignore us every time. I finally had to just kind of holler at him, and asked for some fry sauce. Only to be told “ we are out” and then turned away again like he was annoyed with us. Overall food was some of the worst I’ve had from a Freddy’s and service sucked. But hey I feel like it might match the rest of the town. 🤷🏻‍♀️

Andrew P.

Nichelle helped me to decide what to eat since I've never ate here before. Great recommendations on California Burger and cheese curds. MaKayla was very nice and recommended marinara for my cheese curds, also great recommendation. Abigail asked if there was anything else I needed and she was so very nice to take my tray for me when I was done eating. This place is a great place to eat and very friendly workers and helpful. Keep up the great work. Skyler made an awesome recommendation for the orange cream, he made it and it was great!!

Clay M.

The one fast food burger place in town that is actually worse than eating at McDonald's. Not sure how you undercook a smashed burger but the pulled it off.

The fries were nice and crispy, but not seasoned.

Plenty of seating but all of the tables were dirty. I had to clean my own table.

You can see into the kitchen area, which is a mistake for this place as it was just as dirty from my point of view as it was in the dining area.

Prices are expensive for what you are getting. There are better places to eat at in town.

Tory J.

Fresh food! Burgers and chicken sandwich are delicious, fries are ok. Fry sauce is great. Quick service, especially on a packed Saturday afternoon. Parking lot is kind of squishy, quite a bit of seating on the inside though. Employees were friendly!

Mario B.

Amazing. I went in today to get myself a meal to treat myself. And the genuine joyful expressions they all had made my experience even better. I couldnt afford my whole meal sadly because i just lost my job, but one of the sweet workers today helped me out with a discount and that made my whole week! They truly do care about their guests. Today they had some different fries then what I was used to, so I asked one of the workers if their recipes changed. They informed me that they had run out of their original fries because of a shortage in their previous truck load. So they creatively decided to put in manual labor into buying fresh potato's from the store and spent hours hand skinning, cutting, and prepping it themselves. Sure it wasn't as good as their original. But it's the thought and dedication to serving the guests that made that experience even better. Sadly I wasn't able to tip them, but I will absolutely be coming here every day!! Thank you freddys!!

Charles J.

Good food, good service, and pretty good atmosphere for a fast food chain restaurant. Nice alternative to McDonald's, Burger King, or Wendy's. I will definitely return in the future.

Matthew L.

Horrible location. Never going here again. Completed a mobile order. Pulled up to the drive thru was informed I had to come inside..... great people behind me and in front of me in drive through. Told them to cancel and refund me. (Have thousands of dollar of hunting gear in Jeep) 20 minutes in line no refund receipt.... Have to come inside..... fine went inside 20 more minutes nothing. Finally left and called and asked for the owner. Was informed not giving it out.... Whatever. Lost a customer called the Freddys complaint line. Good luck