DHL - DHL Supply Chain - Elwood, Illinois

Address: 4005 Cedar Creek Dr, Elwood, IL 60421, United States.
Phone: 8157226060.

Specialties: Logistics service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 327 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of DHL - DHL Supply Chain

DHL - DHL Supply Chain 4005 Cedar Creek Dr, Elwood, IL 60421, United States

⏰ Open Hours of DHL - DHL Supply Chain

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

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DHL Supply Chain: A Comprehensive Overview

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For individuals and businesses seeking robust and reliable logistics solutions, DHL Supply Chain presents a compelling option. Located at 4005 Cedar Creek Dr, Elwood, IL 60421, United States, with telephone access at 8157226060, this facility represents a significant operational hub for the global DHL network. This detailed overview will delve into the company’s specialties, location, points of interest, customer opinions, and overall value proposition, providing a well-rounded perspective for potential clients or partners.

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Company Specialties & Services

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DHL Supply Chain specializes in a wide array of logistics services, catering to diverse industries and operational needs. Their core competencies include:

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  • Distribution Management: They expertly manage the entire distribution process, from warehousing and inventory control to order fulfillment and transportation.
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  • Transportation Management: DHL Supply Chain offers comprehensive transportation solutions, encompassing road, rail, air, and sea freight, optimizing routes and minimizing transit times.
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  • Warehousing & Fulfillment: Providing state-of-the-art warehousing facilities equipped with advanced technology for efficient storage and retrieval. Fulfillment services include picking, packing, and shipping, streamlining the final delivery process.
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  • Value-Added Services: Beyond basic logistics, they offer customized value-added services such as labeling, kitting, returns management, and product inspection.
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  • Cold Chain Logistics: Maintaining precise temperature control throughout the supply chain, crucial for the safe handling of temperature-sensitive goods.
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  • Reverse Logistics: Managing the returns process efficiently, ensuring product recovery, refurbishment, and disposal.
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DHL Supply Chain’s global network and deep industry expertise allow them to adapt to the specific requirements of each client, offering scalable and flexible solutions.

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Location and Accessibility

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The Elwood, Illinois facility at 4005 Cedar Creek Dr serves as a strategically located point within DHL’s North American distribution network. Its proximity to major transportation corridors and distribution centers ensures efficient delivery capabilities. Crucially, the facility is designed with accessibility in mind, boasting a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity. This feature is particularly beneficial for clients and visitors with mobility challenges.

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Customer Opinions and Ratings

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As of today, DHL Supply Chain’s Elwood location has accumulated 327 reviews on Google My Business. The average opinion currently stands at 2.9 out of 5 stars. While the overall rating indicates room for improvement, a significant number of reviews highlight positive experiences related to responsiveness, efficiency, and dedicated customer service. However, a considerable portion of the feedback expresses dissatisfaction with potential delays, communication issues, and inconsistencies in service delivery. It’s recommended that prospective clients thoroughly review the reviews to gain a balanced understanding of the current customer sentiment. Further investigation into the specific issues raised in negative reviews could be valuable for potential clients.

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Additional Points of Interest

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Beyond its logistical capabilities and accessibility features, DHL Supply Chain’s Elwood facility may offer other amenities and services. While specific details aren’t publicly available, it’s advisable to inquire directly with the facility regarding potential services such as shipping consultations, supply chain assessments, or access to real-time tracking information. The company's dedication to providing a seamless and integrated supply chain experience should be a key consideration for any prospective client. Their commitment to operational excellence is evident in their investment in technology and skilled personnel.

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Recommended Information for Prospective Clients

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When evaluating DHL Supply Chain, it’s recommended to gather the following information:

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  • Specific Service Needs: Clearly define the logistical requirements – distribution, transportation, warehousing, etc.
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  • Industry Expertise: Assess whether DHL Supply Chain has experience within your specific industry.
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  • Pricing Structure: Obtain transparent pricing information and understand the associated costs.
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  • Service Level Agreements (SLAs): Negotiate SLAs to ensure desired performance metrics are met.
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  • Technology Integration: Evaluate the compatibility of DHL’s technology with your existing systems.
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  • Customer References: Request customer references to gain insights into the company’s performance.
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By conducting thorough due diligence, businesses can make informed decisions regarding their logistics partnerships and leverage DHL Supply Chain’s expertise to optimize their supply chain operations. The Elwood facility offers a tangible representation of their commitment to providing reliable and efficient services across the United States.

\n\n",
"summary": "DHL Supply Chain's Elwood, IL facility provides comprehensive logistics services, including distribution and warehousing, with a wheelchair-accessible environment. Despite mixed customer reviews, it represents a key operational hub within their expansive network.",
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👍 Reviews of DHL - DHL Supply Chain

DHL - DHL Supply Chain - Elwood, Illinois
MALIK I.
1/5

03/16/25
The white old guy with glasses was completely rude and disrespectful to almost every single driver. Then he start laugh when driver existing the door.
Their shift ends on 1700 pm but dude decided to create a waiting line for trucks to check in while he was bussy to wash his dishes and dried them up with tissue paper and then slowly proceeds to his pick-up truck to warm up then he came back inside just to clock out. This place is getting sick day by day and no one cares.

DHL - DHL Supply Chain - Elwood, Illinois
doug J.
4/5

This place is usually fast but if they're not they do have shower facilities and they will let you get your 10-hour break on the property if they take too long. I always get out of here pretty quick so no complaints for me. Sometimes after getting loaded it does take a few minutes to get paperwork

DHL - DHL Supply Chain - Elwood, Illinois
Jon W.
1/5

Not the brightest bulbs in the pack, working at the guard shack. They got me in quick, but my God, if this is any indication as to what the education system in this nation has to offer, God help us all.

DHL - DHL Supply Chain - Elwood, Illinois
Babar K.
1/5

Worst place cme here to pick up 7am appointment checked in at guard shack 6:20am they assigned dock door open from inside candies reefer load reefer running whole time thy open almost 9hrs after my appointment time, guard shack most lazy ppl with attitude, check in nd out u need good 20 to 30mins

DHL - DHL Supply Chain - Elwood, Illinois
Dionne D. E. D.
1/5

Only good thing about this place was the guard shack workers. Older nice red beard gentle man was nice and a comedian😄
Shipping and Receiving sat at their desk, nose in the computer, scrolling up and down the same page without looking at the window not even once in a 20 minute time span to acknowledge truckers. Another worker had to come from the bathroom and ask was I taken care of yet.
Very unprofessional. Those desk sitters don't really want to work. Just collect a check and go home. Wish we all could just do that

DHL - DHL Supply Chain - Elwood, Illinois
Johanson L.
1/5

Temp agency stafmark out of boiling brook this place let me go after orientation because I fell asleep twice being in hospital my dad had heart surgery plus my jobs are all 3 shift meaning I sleep during the day but second time stood up to keep from falling asleep now mind you we had safety test which I both passed due to my 15+ years in logistics and warehouse cert on every pit machine in warehouse from reach lifts to slip sheets and clamps propane and electric my experience is deep so the guy over training didn't allow me to keep working never disrespectful or cocky in no shape form or fashion plus guy next to me was alseep as well so just saying this place is unprofessional,and um fair and for certain reasons my be prejudice and or intimidated by my confidence knowing for a fact my production rate would have beat everyone in training so I would avoid this place and temp agency located here so sad I've took over 20 safety videos as well as others so there are many more places that care and don't lie on people trying to work and take care of family also at training the hours and start times changed from what was told by agency and still accepted the schedule that was given .

DHL - DHL Supply Chain - Elwood, Illinois
Irene M. -. S.
1/5

0600 still night sky;.. bright light in my face, I hate rude people.

Upon check in, speak into the intercom or security will have you repeat yourself, as many times as he cannot hear you.

Shipping/ receiving doesn't call driver. Stay alert. Who cares if youre in that driver seat for 11hrs daily.

Stop being rude.
If it wasn't for drivers America will starve.Yes, we all play apart, however, life passes a driver by; While they deliver goods... and you go home every night. Broker, shippers/receivers don't care how they treat drivers. They get nasty with drivers, and ultimately they aren't the ones in a truck nearly 360 days of the year...

DHL - DHL Supply Chain - Elwood, Illinois
Tracy L. C.
5/5

This place I've been going to for years, and everyone here is awesome, from the people you check in with, and the people you have in the office, this place has overnight parking so all you have to bring is your meal, they have a real restroom and a shower as well. I do have this to say is please don't come to this place with a bad attitude, because the nicest of these people will turn very quickly.

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