Big Tex Trailer World - Martinez - Martinez, California

Big Tex Trailer World – Martinez: A Comprehensive Overview

Big Tex Trailer World – Martinez stands as a premier destination for trailer enthusiasts and professionals alike. Located at 950 Howe Rd, Martinez, CA 94553, United States, this established business offers a comprehensive suite of services encompassing trailer sales, repair, and supply. The company’s commitment to customer satisfaction is evident in its robust online presence, accessible via bigtextrailerworld.com, and its active engagement on Google My Business, currently boasting 209 reviews with an impressive average rating of 4.5/5. This suggests a consistently positive experience for its clientele.

Specialties and Services

Big Tex Trailer World – Martinez specializes in a wide range of trailer-related services. Primarily, they function as a trailer dealer, offering a diverse inventory to cater to various needs. Their expertise extends to trailer repair shop operations, providing skilled technicians and diagnostic capabilities. Furthermore, they operate as a trailer supply store, stocking a vast selection of parts, accessories, and equipment. Finally, they are dedicated utility trailer dealers, specializing in trailers designed for recreational, commercial, and agricultural applications. The breadth of their offerings positions them as a one-stop shop for all trailer requirements.

Key Features and Amenities

What truly distinguishes Big Tex Trailer World – Martinez is its dedication to providing a seamless and convenient experience for its customers. They offer kerbside pickup, eliminating the hassle of transporting trailers. Customers can also take advantage of in-store pick-up and in-store shopping, ensuring a comfortable and efficient visit. The company provides on-site services, streamlining the repair process. Accessibility is also a priority, with a wheelchair-accessible car park and wheelchair-accessible entrance. The quick and efficient nature of their services is reinforced by the designation of a ‘quick visit’ location. Convenient payment options are available, including credit cards, debit cards, and NFC mobile payments. Ample on-site parking further enhances the customer experience.

Customer Testimonials (Implied)

Based on the numerous positive reviews on Google My Business, it’s clear that Big Tex Trailer World – Martinez prioritizes customer service. One customer reported a positive interaction with Dalton, who went above and beyond to find suitable replacements for a different trailer brand, even when the initial part wasn’t available. Dalton’s helpfulness, personable nature, and ability to understand the customer’s needs were particularly appreciated. The experience, though initially challenging – a broken trailer repair on a Friday – was transformed into a pleasant one thanks to Dalton’s efforts. Another review emphasized the company's commitment to providing the ‘best place for trailers’ and highlighted the ‘awesome respectful’ and ‘on-time’ service. The ability to ‘totally get it’ any needed part is a significant draw for potential customers. The consistent praise suggests a dedication to resolving customer issues efficiently and effectively, fostering loyalty and repeat business. The overall sentiment consistently points towards a well-managed and customer-focused operation.

Contact Information

For further information or to schedule a visit, prospective customers can contact Big Tex Trailer World – Martinez directly. Their phone number is 9254837070. The website, bigtextrailerworld.com, provides detailed information about their inventory, services, and location. The company’s dedication to providing top-tier trailer solutions and a superior customer experience makes it a valuable resource for individuals and businesses alike.

👍 Reviews of Big Tex Trailer World - Martinez

dylan W.

5/5

I came in looking for parts for a different trailer brand and unfortunately they didn’t have what I needed but Dalton took care of me and found some replacements that would do the job. He’s a very helpful, personable, and relatable person. Buying parts for a broken trailer is not how I wanted to end a Friday but Dalton made it pleasant

Gustavo H.

5/5

The best place for trailers and the customer service is awesome respectful and the service is on time you need something they totally got it

MrGIGGITY100

5/5

Had a great experience at B&D trailer sales! I was in and out of there in less then 30 minutes! Every question i had was answered! Very friendly and professional. I would recommend this place to anyone!

Max N.

5/5

The team here did a great job start to finish and was able to really help explain all the features and benefits of the trailers they offer. I financed my trailer and they were able to get me on the road with a new dump trailer. Thank you guys.

Joel C.

5/5

Clay and Vanessa were very helpful and professional delivering great knowledge on products and savings.. one of the best service /sales people's i have the blessing to do business with made my car hauler purchase smooth and easy

Paul

5/5

I bought a Big Tex 5x8 landscape trailer from B & D yesterday at a great price. Clay and the entire staff provided friendly and knowledgeable service. They were thorough with the paperwork and trailer hookup, and I was down the road with my new trailer in less than an hour. Thanks B & D!

Anthony L.

5/5

Clay and the Team at B&D Trailers were amazing to deal with on the purchase of my Big Tex dump trailer today. Go see Clay you will not be disappointed. Thank you Clay!

Jacob S.

5/5

Our Landscape Maintenance Division for City of Berkeley Parks Department purchased a new 7' x 12' Iron Panther Dump trailer from B & D on Friday 12/11/20. Clay provided excellent customer service throughout the buying process including sending multiple quotes and making sure we got a trailer that would fit all of our trailering needs and requirements. He also provided me with lots of useful trailering information. Working with Vicky on the paperwork was easy and a breeze as she got me squared away with all the DMV and other documents within a few minutes. I'm happy with the excellent service and great selection of high quality trailers and trailer accessories from B & D. Thanks B & D!