Point Broadband of Texas - Wills Point, Texas

Point Broadband of Texas: A Reliable Internet Service Provider

Point Broadband of Texas, located at 203 N 5th St, Wills Point, TX 75169, is a dedicated internet service provider serving the Wills Point and surrounding communities. Their commitment to customer satisfaction, as evidenced by consistently high ratings, positions them as a strong choice for individuals and businesses seeking a dependable and efficient connection. The company’s telephone number is 9038733122, and their website, point-broadband.com, offers comprehensive information about their services and plans. Point Broadband distinguishes itself through a focus on providing responsive customer support and ensuring robust internet performance. The company operates with a clear dedication to accessibility, offering onsite services and a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity for all customers.

Services and Features

Point Broadband primarily specializes in delivering high-speed internet services to residential and business clients. While specific package details can be found on their website, they generally offer a range of plans to cater to varying bandwidth needs and budgets. The company’s emphasis is on delivering reliable connectivity, ensuring users can work, stream, and browse without interruption. Customer testimonials frequently highlight the effectiveness of their services in supporting remote work and entertainment activities. They prioritize consistent speeds and minimal downtime, aiming to provide a seamless online experience. The company aims to offer competitive pricing and flexible service options.

Location and Accessibility

The physical location at 203 N 5th St, Wills Point, TX 75169 serves as a central point for customer support and potentially for local service operations. Its convenient location within Wills Point makes it easily accessible to residents. Beyond its physical address, Point Broadband has proactively addressed accessibility concerns, ensuring that individuals with mobility challenges can easily access their facilities. The wheelchair accessible entrance and wheelchair accessible parking lot are crucial features that demonstrate their commitment to equal access.

Customer Feedback and Reputation

Point Broadband consistently receives positive feedback from its clientele, as reflected in the substantial number of reviews on Google My Business – currently boasting over 1260 reviews. The average opinion is 4.8/5, indicating a remarkably high level of customer contentment. Feedback frequently praises the efficiency and helpfulness of their technicians, particularly Joe Hensley, who is consistently mentioned for his professionalism and ability to quickly resolve technical issues. Individuals like Suzanne Durham and John have similarly expressed gratitude for the prompt and thorough service provided. The positive sentiment suggests a strong operational focus on customer care and technical expertise. It's clear that the team at Point Broadband prioritizes creating a positive experience for each customer, and this dedication appears to be a significant factor in their favorable reputation.

Key Highlights & Recommendations

• Reliable Internet Service: Point Broadband is known for consistent speeds and minimal downtime.
• Customer Support: Positive reviews frequently commend the responsiveness and helpfulness of the support team, with specific technicians like Joe Hensley receiving significant praise.
• Accessibility: The company’s commitment to accessibility is evident through wheelchair-accessible facilities.
• Local Presence: Located in Wills Point, TX, providing convenient service for local residents and businesses.

For individuals or businesses seeking a dependable internet service provider in the Wills Point area, Point Broadband of Texas presents a compelling option. Their combination of reliable connectivity, customer-centric approach, and accessibility features makes them a worthwhile consideration. The considerable number of positive reviews further reinforces their commitment to delivering a superior service experience. Potential customers are encouraged to visit the website at point-broadband.com to explore available plans and contact the company directly to discuss their specific needs. The phone number, 9038733122, provides a direct line to their customer support team.

👍 Reviews of Point Broadband of Texas

Andrew K.

5/5

Joe Hensley was so polite and efficient. He showed me exactly how to download the app and navigate the things I needed. I work from home and he made sure I had the fastest speed throughout. Thank you Joe you were awesome!

Suzanne D.

5/5

Joe Hensley is AWESOME 💯. Thank you so much for the professionalism you showed. John was efficient and on time for my appointment. Before John left he made sure I was properly hooked up and going!! Thanks again Suzanne Durham

Larry C.

5/5

Joe Hensley is awesome!! To go along with his installation skills he has a very positive attitude and personality. Joe took the time to explain the installation process and next step expectations. Thank you Joe.

Jameson P.

5/5

Joe Hensley installed our system perfectly. He was quick and professional. Communication was great 5 🌟 for a five star service

Patrick B.

5/5

Joe Hensley is a great person and an even better Technician. He was a blessing to have in the house and went above and beyond with the Point SmartHome application. Point Broadband is a new service here in Ennis, Texas and with people like Joe they will be around for a long time.

Jessie R.

5/5

Awesome job, tall dark and handsome. Love Joe Hensley. He did an amazing job. I need a guy like this guy. Well done.

Mersadez B.

5/5

Joe Hensley did a great job! He was super friendly and worked quickly and efficiently. Highly satisfied with his work.

Softer_ S.

5/5

Joe Hensley is the best, super respectful, with fast quality service I've been dealing with an issue since saturday that no one seemed to be able to fix but him, big appreciation 🙌