U-Haul of Merced - Merced, California

Okay, here’s a detailed description of U-Haul of Merced, crafted with a formal, approachable tone, designed to be helpful and informative:

U-Haul of Merced: A Reliable Rental Solution

For individuals and businesses requiring moving and transportation services in Merced, California, U-Haul of Merced stands as a dependable and well-regarded option. Located conveniently at 1247 Martin Luther King Jr Way, Merced, CA 95341, this location offers a broad range of equipment rentals alongside exceptional customer service. You can easily reach them by phone at 2093836823. For more details and to explore available rentals, visit their website: uhaul.com.

Location and Accessibility

The Merced location is strategically situated within Merced County, making it an accessible choice for residents and businesses throughout the area. It’s easily identifiable and provides ample on-site parking for customers. Furthermore, the facility demonstrates a commitment to inclusivity and accessibility by offering a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can navigate the premises with ease. This dedication to accessibility is a significant benefit for a wide range of customers.

Specialties and Services

U-Haul of Merced primarily specializes in the rental of trucks, trailers, towing equipment, and moving supplies. They offer a diverse fleet to accommodate various moving needs, from small local pickups to larger vehicles suitable for longer distances. While specific specialties aren’t listed on their website, the extensive selection of equipment suggests a broad capability to handle different moving scenarios. The company consistently prioritizes providing customers with the tools they need for a successful relocation.

Customer Feedback and Reputation

U-Haul of Merced boasts a substantial number of reviews on Google My Business – currently totaling 138. The average customer rating stands at 3.6 out of 5, indicating a generally positive customer experience. Feedback frequently highlights the efficiency of the rental process, with many customers noting the absence of long wait times. The staff are consistently praised for their friendliness, knowledge, and proactive assistance, creating a welcoming environment for all customers. There’s a clear emphasis on competitive pricing and outstanding customer service, suggesting a commitment to delivering value to its clientele.

Recommended Information for Customers

Rental Options: Trucks, trailers, towing equipment, moving boxes, furniture pads, and other packing supplies.
Service Hours: (Check the website for current hours, as they can vary)
Payment Methods: Accepts major credit cards and cash.
Reservations: Highly recommended to secure your desired equipment in advance, especially during peak moving seasons.

Final Recommendation

Based on its convenient location, commitment to accessibility, and consistently positive customer feedback, U-Haul of Merced presents a strong choice for anyone seeking reliable moving and transportation solutions. We strongly encourage potential customers to visit their website at uhaul.com to explore their current inventory, compare rental rates, and make a reservation. Contacting them directly at 2093836823 will also allow you to discuss your specific needs and ensure a seamless rental experience.

👍 Reviews of U-Haul of Merced

Karen

5/5

Great experience with no wait time, reasonable fees and very friendly and knowledgeable employees. I will definitely rent from here again!

J A.

5/5

I rented a local pickup truck for a week and was so happy with my experience! My truck was very nice but Megan, my Uhaul representative was amazing both at pick up and drop off! Extremely competitive pricing and outstanding customer service! Thank you, Jeff

Tamoyia H.

1/5

Gave me uhaul trailer with broken taillight resulting in me getting a ticket from highway patrol. Manager did nothing to accommodate

Anai E.

1/5

We had reserved a truck 3 days in advance, we scheduled the pick up time for 7am we show up to the place, they were saying that our pick up time was scheduled for 1pm, when we had the emails confirmation, then they where saying there was no trucks available. We, trying to understand and be comprehensive and say ok. What are our options? They said the only option is to reserve at 1:00 o'clock we said ok, we'll take it. Came back at 1 o'clock as we were "SCHEDULED " and NO TRUCKS AVAILABLE. very inconvenience, we expended almost 1.5 hours trying to figure something out. They said our only option was to get a 26-foot. The price was $318. When all we needed was a 15-foot truck. Finally they person who was helping us called his supervisor, and they were able to give us a bigger truck for the same price of the one we had reserved. Even though we were able to get a truck, it was very inconvenience, we lost more than half of the day trying to resolve this issue.
They need better communication in all ways and be more organized 👎 👎👎👎👎

Kiana

1/5

I would give Uhaul a lower rating if I could. They canceled our truck 2 days before our move, and offered us a bigger truck on a different date, and changed the pickup location from Merced to Modesto. They said that the reservation just guarantees a phone call and foes not guarantee the rental truck!!
Go with Penske; they are much more reliable than Uhaul.

Carlos S.

2/5

Grag I belive is his name is very rude and disrespectful. There were things I was not told when reserving the unit and he was rude about it all.

Marcos S.

4/5

I have already been treated by other people in this unit, who were super attentive. I was a little uncomfortable with the last guy who served me, as he was super relaxed in his chair, with no apparent desire to serve the customer. He was wearing a glove that made it difficult and took too long to handle his cell phone as he needed to take photos of his ID (for example) and finally, I had doubts about the final value displayed on the computer screen and he did not demonstrate the knowledge to answer my question. Overall, I really like this unit and will continue using the services. I will even have 2 reservations for March. See you soon.

Jennifer G.

1/5

my man had called this place to see why they had changed location he’s a very well respected man and of course was respecting the lady and she was being rude and said “well they changed it” and kept saying that with an attitude didn’t want to check to see why they changed it and I feel like if you don’t like your job and your miserable at that place then just don’t work for that company don’t be mistreating others for no reason. But he called the G street one and they said that we could just get it from them after all.