U-Haul Moving & Storage of McKinleyville - McKinleyville, California

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U-Haul Moving & Storage of McKinleyville: A Comprehensive Overview

U-Haul Moving & Storage of McKinleyville, located at 1500 Anna Sparks Way, McKinleyville, CA 95519, is a premier truck rental agency and comprehensive relocation resource. This strategically positioned location serves the McKinleyville and surrounding Humboldt County area, offering a wide array of services designed to simplify the moving process. Customers can easily reach them by phone at 078393730. For detailed information and online reservations, please visit their website: uhaul.com.

Services and Specializations

U-Haul of McKinleyville distinguishes itself through an extensive suite of offerings. Primarily, they provide a diverse selection of truck rentals, including vans, moving trucks, and trailers. Beyond just the vehicle rental itself, they operate as a moving and storage service, offering convenient self-storage facility options for those needing temporary or long-term space. The facility also caters to specific needs with a dedicated trailer rental service and trailer supply store, ensuring customers have the necessary equipment. Furthermore, they function as a used truck dealer, providing alternative options for budget-conscious movers. Finally, they operate as a van rental agency, addressing the needs of smaller moves and local transportation.

Location and Accessibility

The McKinleyville location boasts a substantial on-site lot, allowing for ample space for customers to inspect and test drive vehicles before embarking on their journey. Convenient on-site parking is available, alleviating the stress of finding a spot. The property also prioritizes accessibility, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity.

Customer Feedback and Reputation

U-Haul Moving & Storage of McKinleyville currently holds 48 reviews on Google My Business, providing valuable insights into the customer experience. While the average opinion currently stands at 3.1/5, the location’s success is evident in the detailed feedback highlighting the helpfulness of its staff. Many customers praise the knowledgeable assistance provided, particularly regarding the proper operation of trailers and securing vehicles. Reports frequently mention the large lot as beneficial for first-time movers.

Recommended Information for Potential Customers

• Contact Information: Phone: 078393730
• Address: 1500 Anna Sparks Way, McKinleyville, CA 95519
• Website: uhaul.com

👍 Reviews of U-Haul Moving & Storage of McKinleyville

Udayan C.

5/5

I was helped by Andrew in renting a 15' truck with an automobile transport trailer. He showed me all the steps, right from hitching the trailer to using the accessories to secure my SUV. The location had a huge lot that made it easy for a first time hauler to test it out before hitting the road. After loading my SUV, another associate came and checked that it was secured correctly. I would highly recommend this location to anybody looking to rent a U-Haul truck.

J N.

1/5

We were in a jam and needed to rent a truck and trailer to pull a diesel jeep. They wouldn't let us because they said the drive shaft would need to be disconnected which we had already done. The manager was rude and told us to go to another location 10 miles away to rent the exact same set up. So we had to take an Uber to the other location to rent what we needed with no problems. Manager was absolutely ridiculous and very unhelpful, we wasted so much time running around getting what we needed.

Bryan R.

5/5

Excellent customer service. Manager is human and great. Trailer was dirty with leaves and twigs in it. It could have been washed off with a hose. Still, it suited my purpose.

DT

5/5

Dalon provides top-notch customer service that is truly unmatched. His detailed explanations about the rental were superb, and if I ever have to move again, Dalon is the first person I would seek out for assistance.

Ash K.

5/5

Dale was the best! After finding out my wiring was broken and could tow, he was able to get me a good deal on another vehicle and totally saved the day.

Eli K.

1/5

Terrible customer service, received truck with a near empty fuel gauge even though it was marked in the system at 1/4 tank and I was charged nearly $70 in fuel I did not use. Received only 6/24 blankets I ordered, communication was terrible. Travis Kelly and Dale Uber, both of whom are in charge at this location, seem to be either wildly incompetent or straight up uncaring about fraudulent business practices.

Orion N.

5/5

Easy to follow instruction , same day reservation and pick up, truck was reliable, accurate pricing no hidden fees

Robert C.

5/5

My experience at this U-Haul was excellent! I needed a truck at the last minute and quickly. The staff here were quick and efficient, got me the truck I needed and on my way in about ten minutes. I was very impressed and will go back there next time.