U-Haul Moving & Storage of Lynwood - Lynwood, California

Daniel O.

I received my receipt extremely late and noticed an unexpected fuel charge. When I called to discuss it, the location representative claimed, "You're supposed to take pictures of the fuel before returning the vehicle," and then hung up after I expressed my disagreement.

I've tried contacting them again, but they are no longer answering my calls. This is incredibly disappointing, especially as I’ve used this location many times before without any issues.

Cadu S.

I left my belongings there, and after a few days, they sent me a message saying that someone broke into the facility and my storage unit. They didn't take responsibility for anything. Don't leave anything valuable at this place.

Erick R.

Hello everyone that reads all reviews I want to let you guys know that if you have ever been to this location you know how everyone has a attitude and how long it takes but April new worker has put the perfect example on how customer should be treated as she calls us guest as she calls the next guest in line wonderful greets them as they walk in so nice always with a smile and multi tasks thanks

marx J.

The staff needs more training since they do not explain the terms of the contract well, they are rude and the trailer that I needed was damaged. I let the person know and he ignored me. I do not recommend returning. I will look for other option

Louis H.

I would personally like to share my review for today 03/18/2023 ! 1:00pm not only did I sit here for 1 hour and so did other customers . They had a young lady who was AWESOME !!!! With customer service and hustling by herself as other staff members went MIA ! She had to keep paging for help and no one came . Her name is Shaniyah and she is awesome ! She deserves to be store manager the way she was moving dealing with 8 customers keeping us all calm at once on at hectic Saturday . This location has got to do better ! If u need staff then u should start hiring and put up a sign ! U-haul has got to be better than this . This is shameful ! I also had an African American with U-HAUL uniform on who also stated he worked there , I didn’t get a name . He seen she needed help and was by herself and did NOTHING BUT sit on his phone and say she will help u when she can ! Need I remind u all I came for was PROPANE REFILL . I got to this location at 12pm and I’m leaving now at 1:03 pm

George G.

I just want to share my experience at this location APRIL IS THE BEST SHE MADE MY EXPERIENCE AT UHAUL ALOT BETTER FROM OTHER TIMES IVE BEEN THERE THANK YOU

El V. C.

If i can give u guys a negative star i would
Specially this. Guy named. Kevin look for. Any reaso. Y not rent. Me the trailer cause. Me time n money I was there renting. A motorcycle trailer. Arrived. At 8 left. At 11 with nothing they cancel my order because. My ligths werent. Working took off piss offf uhaul was last person to touch my wiring a heavy set man said maybe the freeway mess it up went home. Had some one look up wiring. Came back 4 pm now there was 4 trailers. N they were all reserve. Thanks to heavy guy that cancel my order now i came back monday
Guy plus. My wiring. N it was. Working there. Was nothing wrong. They had me looking for a fuse box but the uhaul wiring has blicking led ligths that tell u the plug is working the person there. Dint. Care to check after. 3 trips i finaly got a trailer. My ligths work. N i can say that dropping off was the only best experiece i had there
The two male african american help me out he was cool n the girl that did my reservation was also friendly n verry polite
Unlike the other teams. Being. On their phone rather than helping customers

Jeffrey G.

Gaston was tremendously helpful. I was in and out relatively quickly too.