U-Haul Moving & Storage at Montgomery Hwy - Dothan, Alabama

U-Haul Moving & Storage at Montgomery Hwy is a popular choice for those looking to move or store their belongings in Dothan, AL. The facility is located at Address: 1402 Montgomery Hwy, Dothan, AL 36301, making it easily accessible for those in the area.

One of the standout features of this U-Haul location is their wheelchair accessible parking lot, making it easy for all customers to access the facility. This is just one of the ways that U-Haul Moving & Storage at Montgomery Hwy is committed to providing excellent customer service.

When it comes to moving and storage options, this U-Haul location has a wide range of offerings. From trucks and trailers to storage units, they have everything you need to make your move as smooth as possible. However, it is important to note that the specific services offered at this location are not listed on their Google My Business page, so it is recommended to check their website or give them a call at Phone: 47946681 for the most accurate and up-to-date information.

The website for U-Haul Moving & Storage at Montgomery Hwy can be found at Website: uhaul.com. Here, you can find more detailed information about their services, pricing, and availability.

Customer reviews for this U-Haul location are available on Google My Business, with a total of 93 reviews currently posted. The average rating is 3.6/5, which is a decent rating but not the highest. Some customers have mentioned issues with the cleanliness of the facility and the condition of the rental trucks. However, others have praised the staff for their helpfulness and the ease of the rental process.

Overall, U-Haul Moving & Storage at Montgomery Hwy is a solid choice for those in need of moving and storage options in Dothan, AL. While there are some negative reviews, the majority of customers have had positive experiences. It is recommended to check their website or give them a call for the most accurate and up-to-date information, and to read through the customer reviews to get a well-rounded understanding of the facility.

Don't hesitate to contact U-Haul Moving & Storage at Montgomery Hwy today for all of your moving and storage needs. Their website is a great resource for more information, and their friendly staff is always ready to help.

Reviews of U-Haul Moving & Storage at Montgomery Hwy

Kathy Robinson

5/5

Customer service was excellent, truck was excellent, price for 2 day was excellent except for all the excess charges, ,the $19.99/day quickly turned into over $100.00
I believe that's a little on the side of false advertising.
$0.89 cents a mile is a bit excessive.
Total for 24 hrs wasn't even clear close to $19.95, it was $112.10

Horacio Delgado

5/5

The customer care team was very informative and professional. They were quick to resolve any issues and were very thankful for each customer awaiting their rental. We will be going back to this location as we were very pleased with all the team members and their work ethic and teamwork.

jason dunda (Jay)

1/5

Do not rent from this place. I am currently at another location trying to sort this out because of the lies this location told me and my wife. First, they didn't have the rental that was verified the day before, second we were contacted by uhaul concerning the "rental distribution program " and were given an incentive to haul a trailer for uhaul which should have given us a rebate for our rental instead they tried to charge us. Fourth, He tried to say that "they won't charge you until you return it". This is a flat out lie. You will be charged immediately. And finally and the biggest issue in my opinion. After I declined insurance coverage He SPUN THE TERMINAL AROUND AND CHANGED MY SELECTION AND CHARGED US 45.00 for insurance. That said hopefully you will get lucky and deal with Wendy. She was helpful. Unfortunately as for anyone else I've delt with there If they tell you that the sky is blue make sure to check for yourself they have no integrity, work ethic and would lie to your face if they would bother to look at anything besides their cell phone.

Kyle Johnson

5/5

Gary, I believe his name was, the best mover and shaker around.
Absolutely the best in customer service. Man this guy made everything happen when my reservation fell through bc someone didn’t return their truck on time. They have the best hours to assist customers. The delivery and the drop off was easy and effortlessly thanks to the Man behind the counter, and using all resources to get me a truck so I could move my belongings

Michael Busby

1/5

Reservation wasn't ready for time of pickup at 7:30am. Already been here over 20 minutes waiting on customer service to pickup. It was first available for pickup in Ozark, then moved to Dothan. Dothan was an extra 20 minute drive for us. Very unhappy with this experience as I've been a customer that has been dealing with U-Haul for a while now. This is a first, and hopefully a last. Put us way behind schedule.

Katherine Hosmun

5/5

We had to go to U haul to pick up a tow dolly. The young man, who I believe was named Christopher, was able to get us ready to go quickly, and with no hassle. He was knowledgeable about installing the tow dolly, helped me make certain the lights were connected properly, and overall incredibly friendly. I was very pleased with the service, and how fast we got everything hooked up. This isn't my first time coming to this U Haul office, and my first experience was great too. These people know they're work, and they care about helping. Thank you so much!

Tyler Burson

5/5

Last week I stopped at the Dothan uhaul and was very impressed how clean and organized the store was from when I went in there previously! The manager David was very helpful on getting prices on things I needed! He had great customer service. I definitely will be doing future business with Dothan Uhaul! Thank you David!

Janay Thomas

3/5

Hire more help, so that customers can smoothly transition. There is absolutely no reason why it should've taken myself and husband over an hr and 15 minutes just return our truck!