Troy Self Storage - Troy, Alabama

Address: 816 US-231, Troy, AL 36081.
Phone: 45669200.
Website: troyselfstorage.net.
Specialties: Self-storage facility, Storage facility.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Troy Self Storage

45669200

Troy Self Storage, located at Address: 816 US-231, Troy, AL 36081, is a reliable and convenient self-storage facility. You can easily find this storage facility through its provided Phone: 45669200 or by visiting its website at Website: troyselfstorage.net.

As a reputable self-storage facility and storage facility, Troy Self Storage offers a variety of storage solutions tailored to different needs. The company is committed to providing a secure and clean environment to store your belongings. Some of the features and amenities of this facility include:

1. Wheelchair accessible entrance: This ensures that individuals with mobility challenges can easily access the storage facility.
2. Wheelchair accessible parking lot: Ample parking space is available, and it is designed to accommodate wheelchair users as well.
3. Debit cards and credit cards: Multiple payment options make it convenient for customers to manage their accounts.

Furthermore, Troy Self Storage has received a total of 42 reviews on Google My Business. These reviews indicate that the company has an average rating of 3.5/5, demonstrating a decent level of customer satisfaction.

When looking for a storage facility, consider the following factors:

- Location: Troy Self Storage's convenient location at 816 US-231, Troy, AL 36081, makes it easily accessible for customers.
- Services offered: Ensure that the facility provides the specific storage services you require.
- Accessibility: Check if the facility provides wheelchair access and convenient parking options.
- Payment methods: Look for a storage facility that offers multiple payment methods for your convenience.

Reviews of Troy Self Storage

Brenda Sutton

5/5

Very great place to do business. Abbie very professional in helping me with all the info I asked.

Ash Ash

1/5

I called the day I got my items out of my storage unit months ago. Never received my deposit , even though I was told I was good and didn’t need to come into the office . Now months later Im being billed a lien for f30 and made multiple attempts to message , call and leave messages . So maybe this review will reach the correct hands . F30 was paid and moved out of and I will not be paying anything on that unit as I paid up to the time I got my things out as well as surveillance to prove . As is you owe me my deposit .

April Smith

5/5

Love this place…I highly recommend!!! Come out and see for yourself.

L S

5/5

I needed a place to park my car, so I searched the net. This place was very close to my job. I read the reviews but noticed, they were a few years old, thought maybe they got their act together or change managers. I found the employees to be very friendly and helpful in getting me a unit that worked for me. Entire sign-up and out the four, less than thirty minutes. Approach this with your own experience, not the reviews from the past.

Daylynn Ainsworth

5/5

April and Abby were so helpful! Absolutely love the care and attention they gave!!

janice nichols

3/5

I have never rented a storage unit here. Just helping a friend move her belongings to another location due to several price increases of which 2 already this year. She has had this unit for several years and has also had her unit broken into in which the thieves went through everything and just tore up and had everything in disaray. The unit she has is one of the larger units... It is not climate controlled and many rats made several homes inside and outside of the boxes, packed in this unit.

Brandon

1/5

Horrible customer service. I informed Tabitha on on Sept 30, that I was moving out of my storage. Moved all of my furniture out by Oct 1, and was still charged for the month. When informing the representative Tabitha that she stated as long as everything was moved out I wouldn’t have to pay, she informed me that she didn’t have to state anything and the wouldn’t refund me.

Horrible customer service and wouldn’t recommend to anyone!!!

Beth Wolfe

1/5

If you're renting a U-Haul truck, find another location. This place is not helpful, doesn't even inform you that they don't have your truck (that you reserved) until after you try to pick it up - got sent to Montgomery to pick up a truck instead, and then you get the runaround when trying to drop it off. I was sent the address for their self-storage units (with a gated, locked entrance). When you call the number for assistance, you just get voicemail and no one calls you back. Worst customer experience I've ever had. Will never rent from them again.