Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp’s Ace Hardware: A Local Powerhouse

Tripp’s Ace Hardware, located at 112 James M Campbell Blvd S, Columbia, TN 38401, United States, stands as a cornerstone of the Columbia community and a valuable resource for homeowners and DIY enthusiasts alike. With a dedicated phone number, 9313881272, and a comprehensive website at acehardware.com, accessing information and services is incredibly convenient. The store’s offerings extend far beyond a simple hardware shop; it’s a full-fledged home improvement store, paint store, and tool store, catering to a remarkably diverse range of needs.

Core Services and Amenities

Tripp’s Ace Hardware distinguishes itself through a commitment to exceptional customer service and a willingness to go above and beyond for its clients. The store’s operations are designed to streamline the shopping experience, offering in-store pick-up, in-store shopping, and a variety of on-site services. Accessibility is a priority, demonstrated by the wheelchair-accessible car park and wheelchair-accessible entrance. Furthermore, customers can benefit from assembly service and repair services, solidifying the store’s position as a one-stop shop for both immediate needs and larger projects.

A Reputation for Personalized Service

The positive opinions regarding Tripp’s Ace Hardware are overwhelmingly favorable, with 398 reviews on Google My Business reflecting a consistent level of satisfaction. The average opinion stands at a remarkable 4.5 out of 5, indicating a strong customer base that consistently praises the staff’s dedication. One particularly compelling review highlights an instance where a staff member, John, demonstrated extraordinary problem-solving skills. Facing a challenge in sourcing a specific screw, he personally machined a replacement to meet precise specifications – a testament to the store’s commitment to customer satisfaction and a willingness to invest time and resources to ensure a customer’s success. This anecdote exemplifies the kind of personalized attention that characterizes the Tripp’s experience, suggesting a deep understanding of its customers' needs and a genuine desire to assist them effectively.

Payment Options and Additional Features

Recognizing the diverse payment preferences of its clientele, Tripp’s Ace Hardware accepts a wide array of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments. This flexibility ensures that customers can choose the most convenient option for their purchase. The store also boasts a service guarantee, further reinforcing its confidence in the quality of its products and services. The emphasis on quick visit also suggests a streamlined approach to customer service, minimizing wait times and maximizing efficiency.

Product Range and Specialization

As a dedicated hardware store, Tripp’s Ace Hardware maintains an extensive inventory of essential tools, materials, and supplies. The paint store section is particularly well-stocked, offering a comprehensive selection of paints, primers, stains, and related accessories. The tool store provides a wide range of power tools, hand tools, and workshop equipment, catering to both professional tradespeople and amateur DIYers. Beyond the core offerings, the store consistently strives to provide a curated selection of specialty items and brands, ensuring that customers have access to the highest quality products for their projects. The store’s location in Columbia, Tennessee, makes it easily accessible to residents throughout the region, solidifying its position as a vital resource for home improvement needs.

Why Choose Tripp’s Ace Hardware

Tripp’s Ace Hardware is more than just a retail outlet; it’s a local business deeply rooted in the community. Its commitment to personalized service, combined with a comprehensive product selection and convenient amenities, establishes it as a preferred destination for homeowners and DIY enthusiasts. The willingness to go the extra mile, as exemplified by the story of John and the custom-machined screw, speaks volumes about the store's values and its dedication to customer satisfaction. With its prime location, accessible facilities, and diverse range of services, Tripp’s Ace Hardware is undoubtedly a valuable asset to the Columbia area.

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.