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T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 30 Baldwin Blvd Suite 1, Shamokin Dam, PA 17876, United States.
Phone: 5708843350.
Website: t-mobile.com
Specialties: Cell phone store, Cell phone accessory store, Internet service provider, Mobile network operator, Telecommunications service provider.
Other points of interest: In-store pick-up, In-store shopping, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 81 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of T-Mobile Authorized Retailer

T-Mobile Authorized Retailer 30 Baldwin Blvd Suite 1, Shamokin Dam, PA 17876, United States
☎️5708843350

⏰ Open Hours of T-Mobile Authorized Retailer

  • Monday: 10 am–7 pm
  • Tuesday: 10 am–7 pm
  • Wednesday: 10 am–7 pm
  • Thursday: 10 am–7 pm
  • Friday: 10 am–7 pm
  • Saturday: 10 am–7 pm
  • Sunday: 11 am–6 pm

T-Mobile Authorized Retailer: Your Local Connectivity Hub in Shamokin Dam, PA

Nestled at 30 Baldwin Blvd Suite 1 in Shamokin Dam, PA, the T-Mobile Authorized Retailer store serves as a vital hub for all your telecommunications needs. This locally-based business is dedicated to keeping you connected, offering a wide array of services and products tailored to meet the digital demands of the 21st century.

Main Services

  • Wireless Services: The store specializes in T-Mobile's cutting-edge wireless network, providing customers with access to 5G technology, nationwide coverage, and a variety of competitive plans to suit different budgets and usage needs.
  • Device Sales and Upgrades: Visit the store to explore the latest smartphones, tablets, and other mobile devices from top brands like Apple, Samsung, and more. The knowledgeable staff can help you find the perfect device and guide you through upgrade options.
  • Accessories and Protection Plans: Enhance your mobile experience with a wide selection of accessories, including cases, chargers, headphones, and more. Additionally, protect your investment with various protection plans, such as T-Mobile's ProtectFirst program.
  • Internet Services: The store offers a range of internet service options, including home internet plans powered by T-Mobile's 5G network and mobile hotspot devices for on-the-go connectivity.
  • Mobile Network Solutions: For businesses seeking reliable mobile connectivity, the store provides solutions such as multi-line discounts, mobile device management, and specialized plans for small businesses.
  • Account Management and Support: The friendly and professional staff is always ready to assist with account management tasks, such as plan changes, device activations, and troubleshooting any connectivity issues you may encounter.

Location and Access

The T-Mobile Authorized Retailer store is conveniently located in Shamokin Dam, PA, at the intersection of Baldwin Blvd and Route 61. The store's proximity to major roads makes it easily accessible from nearby towns, including Sunbury, Northumberland, and Danville.

The store is situated in a plaza with ample parking, ensuring easy access for customers. Additionally, the store offers wheelchair-accessible entrance and parking to accommodate customers with special needs.

Featured Characteristics

  • In-Store Pickup and Shopping: The store offers a retail environment where customers can browse and purchase devices and accessories in person, as well as pick up online orders.
  • Delivery Options: For those who prefer a contactless experience, the store provides delivery options for devices and other products.
  • Wi-Fi Access: Customers can enjoy complimentary Wi-Fi access while visiting the store, allowing them to connect their devices and stay productive on the go.
  • LGBTQ+ Friendly: The store is committed to providing a welcoming and inclusive environment for all customers, regardless of their sexual orientation or gender identity.
  • Payment Options: The store accepts various payment methods, including credit and debit cards, as well as NFC mobile payments for added convenience.

Practical Information

  • Business Hours: The store is open six days a week, with extended hours on weekdays to accommodate customers with busy schedules. The store is typically closed on Sundays.
  • Specialties: The store specializes in cell phone store services, cell phone accessories, internet service provider, mobile network operator, and telecommunications services.
  • Nearby Points of Interest: The store is located near several local attractions, such as the Susquehanna River, Knoebels Amusement Resort, and the Bloomsburg Fairgrounds, making it an ideal stop for visitors to the area.

Positive Aspects from Reviews

The T-Mobile Authorized Retailer store in Shamokin Dam has received an impressive average rating of 3.9/5 from 81 Google My Business reviews, reflecting the positive experiences of many satisfied customers.

  • Knowledgeable Staff: Many customers have praised the helpful and knowledgeable staff, who are always willing to take the time to explain plans, features, and troubleshoot any issues.
  • Fast and Efficient Service: Several reviews highlight the quick and efficient service provided by the store's employees, making the process of upgrading devices, activating plans, or resolving technical problems a breeze.
  • Competitive Pricing: Customers have noted the store's competitive pricing and regular promotions, helping them save on the latest devices and plans.
  • Clean and Welcoming Environment: Some reviewers have commended the store's clean and well-organized interior, as well as the friendly and welcoming atmosphere cultivated by the staff.

The T-Mobile Authorized Retailer store in Shamokin Dam, PA, stands out as a reliable and convenient destination for all your telecommunications needs. With a comprehensive range of services, a dedicated team of professionals, and a commitment to customer satisfaction, this locally-based business is well-equipped to keep you connected in the digital age.

👍 Reviews of T-Mobile Authorized Retailer

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Ej M.
1/5

Avoid at all cost!

I returned my Internet router more than 3 weeks ago, the agent that helped me assured me everything was done, no balance was due on my account and there was nothing else I had to do. Today I got email from T-Mobile stating that my balance on my account was over due, explained everything to the agent that helped me, and he said he saw the return but the account was not close which makes not sense, I just want to keep paying them for internet without a router 💀. So now I have to pay for 2 months of internet plus late fees. I am livid with them never again will I do business with T-Mobile. I did not even had a contract it was a pre paid router! Scammers!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Todd T.
5/5

Gabe waiting on me extremely nice offer me a water and a chair since it was taking a while I highly recommend him very knowledgeable very patience a very good experience

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Luke Z.
1/5

AVOID!!! I had gone in here to get new phones and see what promotions I was eligible for. I was able to trade in both my phones. After having traded in both my phones and getting two new iPhone 15s my new bill would’ve been $142. However, the salesman there essentially told me that I needed to add two lines and get three sync devices in order to be eligible for the promotion. That was a lie! Now my bill is $187 a month. I had spoke to T-Mobile directly, and they basically told me that I was misled. Do not go to the store. They are working on a commission and they will do whatever they can to sell you whatever they can, and they will lie to you. I am not using the sync devices and I’m also not using the two extra lines that they sold me.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Lauren D.
5/5

Sean was super helpful yesterday. My daughter is 16 and wanted to swap from her android to an iPhone and was having some difficulties. Sean was there to help. He was patient and kind and very tolerant, considering my 1 year old grandson was with us. We’ve been to the store a couple of times in the last year and the customer service has always been superb. Thanks again Sean!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Elizabeth S.
1/5

Got T-Mobile a few years ago, they said it would be perfect for my area but that is not the case. 1. They forgot to tell us we needed a new router and for over a month we went without internet. Now they did refund us but they never mentioned about a problem. 2. It worked for a couple of months then we got a consistent 1 bar no matter where we took it in our house. 3. When we went in store they were not helpful, they told us to go online and go through this process which ended up telling us to go back to the store for help. 4. Every time we have called about an issue they 99% of the time don’t have an answer and we get put on hold forever without a true resolution to the problem

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Derek A. A. W.
5/5

I appreciate the patience of both Carl and Sira. Sira specifically was incredibly kind and considerate. They both stayed almost 2 hours after the store closed to ensure that my phone transferred properly to my new one. If you go to this store, please request Sira.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Michelle M.
5/5

I had to go into T-Mobile today to take care of some business and the team their did a wonderful job even though I was leaving their company. They still treated me with utmost respect kindness and they did a great job as a team working together and just really made things so easy to understand. Thank you team you were a blessing today.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Staci
5/5

Great customer service! Both Richie & Kaleb are friendly, pleasant and genuine. Very obvious they truly care about their customers & want to exceed expectations. I stopped by to change out my screen protector. Richie is meticulous & his attention to detail is amazing. His screen protector application is perfect!!! Kaleb is a wealth of knowledge & relays it in such a way that everyone can understand. I am soon upgrading my phone & look forward to working with them again. Yay T-mobile!!!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Jasmine B.
1/5

Social security fraud. The manager fraudulently used my boyfriends social security card to open a Business account when we requested personal.

We do not have access to the business account illegally made his name, with his social security card. We call to figure things out and get no where, we text support and get no where, and we show up to the store and the scam artists "solution" is we pay the fee, the 27$ late fee that's THEIR FAULT, cancel our line, wait a week to three months to open a personal line and go from there.
You committed social security fraud, charged us for it, then when we go to pay our bill you illegally tell us that the method of payment isn't allowed and that you only accept cash (which for debts is illegal).
So social security fraud, and now outright fraud and scams. Don't shop here if you like your sanity and money.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Estuardo M.
1/5

Avoid at all cost!

I returned my Internet router more than 3 weeks ago, the agent that helped me assured me everything was done, no balance was due on my account and there was nothing else I had to do. Today I got email from T-Mobile stating that my balance on my account was over due, explained everything to the agent that helped me, and he said he saw the return but the account was not close which makes not sense, I just want to keep paying them for internet without a router 💀. So now I have to pay for 2 months of internet plus late fees. I am livid with them never again will I do business with T-Mobile. I did not even had a contract it was a pre paid router! Scammers!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Sandra
5/5

One more time I had trouble with T-mobile but Gabe came to my once again,was gonna be charged non return fee when Gabe already sent the phone back, had tracking number all the info they needed. So I do not owe a not returned fee,thank you.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Todd T.
5/5

Gabe waiting on me extremely nice offer me a water and a chair since it was taking a while I highly recommend him very knowledgeable very patience a very good experience

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Luke Z.
1/5

AVOID!!! I had gone in here to get new phones and see what promotions I was eligible for. I was able to trade in both my phones. After having traded in both my phones and getting two new iPhone 15s my new bill would’ve been $142. However, the salesman there essentially told me that I needed to add two lines and get three sync devices in order to be eligible for the promotion. That was a lie! Now my bill is $187 a month. I had spoke to T-Mobile directly, and they basically told me that I was misled. Do not go to the store. They are working on a commission and they will do whatever they can to sell you whatever they can, and they will lie to you. I am not using the sync devices and I’m also not using the two extra lines that they sold me.

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