TForce Freight - Trussville, Alabama

Address: 1690 Floyd Bradford Rd, Trussville, AL 35173.
Phone: 2059565050.
Website: tforcefreight.com.
Specialties: Shipping service, Trucking company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 52 reviews on Google My Business.
Average opinion: 3.7/5.

Location of TForce Freight

2059565050

TForce Freight, located at Address: 1690 Floyd Bradford Rd, Trussville, AL 35173, is a well-known shipping service and trucking company. With a phone number: 2059565050 and website: tforcefreight.com, this company has made it easy for customers to reach out to them.

One of the unique features of TForce Freight is that they have a wheelchair accessible entrance and parking lot, making it easy for people with disabilities to access their services. They have received a total of 52 reviews on Google My Business, with an average rating of 3.7/5. This indicates that a majority of their customers have had a positive experience with their services.

TForce Freight offers a range of shipping and trucking services, making them a one-stop-shop for all your logistics needs. Their team of experts is dedicated to providing reliable and efficient solutions, ensuring that your goods are delivered on time and in perfect condition.

If you're looking for a shipping or trucking company, TForce Freight is definitely worth considering. Their central location in Trussville, AL, makes it easy for them to serve customers in the surrounding areas and beyond. With their wheelchair accessible facilities, they have shown a commitment to providing equal access to their services for all customers.

Reviews of TForce Freight

Suzanna Rawlins

1/5

Package was in Bhm to be delivered May 10. Not delivered on date stated. When we called they didn’t know where it was. Finally found package was in Mississippi. Seriously No reason given. They don’t seem to really care. If we could cancel we would. No updates from then… nothing. Suggested we might get it on the 16th but now are not sure when it will be delivered. DO NOT TRUST them. Buyer beware. They are horrid.

Reuben Fleischer

5/5

Thanks to the team for the good support on pickup. Malia and Troy were very helpful

David Jason

1/5

Driver left an expensive piece of equipment in an alley just before a tropical storm came through.
When the driver arrived, workers on site told the driver he was in the wrong location and the shipper had made a mistake. When he called the store (not the recipient on the label) he was sent to another wrong location. Finally we realized he was still in the wrong location and told the driver. He then loaded up and left.

When everyone had gone to lunch he returned and without telling anyone he put the crates in the alley and left!

On the website, UPS indicates the shipment was signed for by someone who wasn't even there. No one signed for delivery but on the website it says it was signed for by someone who was 10 miles away at the time of delivery. This is a flat out lie, the signature line is blank.

Two days later the driver called for redelivery and he disputed these events. I challenged his recollection of the facts and apparently upset him. We were then labelled a "hostile" recipient. My call with him was heated but profanity free and fact based.

We do quite a bit of business with the package side of UPS. The driver has become a friend of ours over the years. However I'm not sure we can stay with them. Very disappointing!

Ryan Nielsen

1/5

First off... The customer service agent was very agitated on the phone, even attempted to "speak down to me"... Anyway....
I had a crew on a jobsite to receive the originally scheduled delivery, which never showed(2/11)....I had to call to find out there was a weather delay. Complete waste of time and money for me... They changed the shipment to the next Tuesday(2/16). I arranged to receive it Tuesday, but then they called Monday(2/15) to tell me it was delayed again. At that point I simply asked if there was anyway to get it to the site Tuesday because I will have a crew there waiting for it, the customer service "lady" chuckled and asked how my crew was going to drive on ice....? They are staying at hotel nearby, so they'd probably drive....? I'd never recommend UPS Freight to anyone after this.. I can understand weather delays...but the tone to which I was being spoken to was completely unnecessary and honestly offensive. She even spoke off the phone during the call to people in the warehouse asking "Any of you working tomorrow?" Seriously? Is this UPS or Jimbo's Hauling Service? At this point I'd bet Jimbo is better at his job anyway.

UPS Freight "We know more than you and don't care about your time, we ain't working tomorrow"

Paralee Kelley

2/5

I use them thru freightquote. I can never get them to answer the phone at TForce in Birmingham. Still trying. Having to get in touch with Freightquote so they can get in touch. Have had a booking for them to pickup a pallet since Tuesday and still haven't heard from them. Its Friday.

britton fikes

1/5

Steve the terminal manager states, “ he has better things to do than worry about my delivery”! After calling the terminal 5 times today, with each time receiving the promise that my delivery would be here within the hour. I was called yesterday and promised a delivery between 1 and 5. As stated, I called 5 times today after scheduling staff to be prepared for delivery between 1 and 5. The dispatch has the driver call me at 5:45. The driver states that no dispatcher called him at all today in regards to this delivery. Not 1 single employee of this terminal did their job and fell extremely short today. We lost time and money due to their complete disregard of timeframes. Our company will not be using UPS freight anymore and you shouldn’t either!

Michelle Breaux

5/5

Transporting trucks for this UPS was quick and easy. Would love to get dispatched to move more trucks for you guys! Make sure to call Varsity Driveway when it’s time to move more trucks!!

Chris

5/5

I arrived at facility and check in office 20 minutes they had my package loaded up and was headed back home. Great service. THANKS ?