Tax Airfreight, Inc. - Franklin Park, Illinois

Address: 10700 Waveland Ave, Franklin Park, IL 60131.
Phone: 8002426565.
Website: taxair.com
Specialties: Trucking company, Courier service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 75 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Tax Airfreight, Inc.

Tax Airfreight, Inc. 10700 Waveland Ave, Franklin Park, IL 60131

⏰ Open Hours of Tax Airfreight, Inc.

  • Monday: 7 AM–6 PM
  • Tuesday: 7 AM–6 PM
  • Wednesday: 7 AM–6 PM
  • Thursday: 7 AM–6 PM
  • Friday: 7 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

Overview of Tax Airfreight, Inc.

Tax Airfreight, Inc., located at 10700 Waveland Ave, Franklin Park, IL 60131, stands out as a significant player in the trucking company and courier services sector. Accessible via phone at 800-242-6565, this company offers a range of services crucial for businesses requiring swift and reliable logistics solutions. The company's website, taxair.com, provides a wealth of information about their operations and services.

Accessibility and Facilities

Tax Airfreight, Inc. demonstrates its commitment to inclusivity with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. These features ensure that their services are available to everyone, reinforcing their dedication to customer satisfaction beyond just their logistical offerings.

Customer Feedback and Service

With 75 reviews on Google My Business, customers have left their mark on how Tax Airfreight operates. While there's room for improvement as indicated by an average opinion of 3.4/5, the feedback suggests a company that values its customers' experiences and strives to resolve issues promptly. A recurring comment hints at a dedicated team member, Chris, who offers assistance during the day, helping to mitigate the challenges faced by some during night shifts.

Key Characteristics and Recommendations

For potential clients, Tax Airfreight, Inc.'s specialization in trucking and courier services means they're well-equipped to handle urgent shipping needs. Their accessibility features not only make them physically accessible but also signal a broader commitment to inclusivity in service. For anyone considering engaging with this company, it's recommended to explore their website for detailed service offerings and to reach out directly to address any specific inquiries or requirements.

It's also advisable to prepare any paperwork ahead of time, especially if contacting during non-peak hours, to ensure a smoother interaction. The company's positive efforts in accessibility and their ongoing efforts to improve customer service, as reflected in the reviews, indicate a business that values its community and customers' feedback.

Final Recommendation

Given the combination of logistical expertise and a genuine commitment to accessibility and customer satisfaction, consider reaching out to Tax Airfreight, Inc. through their website to discuss your shipping needs. Their proactive approach to service, coupled with their physical and potential service-based accessibility, makes them a reliable choice for businesses looking for a partner that understands and accommodates diverse needs. Don't hesitate to contact them directly to experience their services firsthand.

This approach not only highlights the key features and services of Tax Airfreight, Inc. but also provides potential clients with a comprehensive guide on how to engage with the company, emphasizing their commitment to accessibility and customer service.

👍 Reviews of Tax Airfreight, Inc.

Tax Airfreight, Inc. - Franklin Park, Illinois
John
1/5

Unprofessional drivers, they don’t care about anything, driver of truck 5521 deserve an award for courtesy on the road, probably he got an excuse he was in a rush.

Tax Airfreight, Inc. - Franklin Park, Illinois
Alfredo G.
5/5

Look at paper work and ask for chris during the day he fixes most problems when the bald grumpy guy doesnt want to help you truck drivers grumpy guy works nigh shift

Tax Airfreight, Inc. - Franklin Park, Illinois
Shivam P.
1/5

I have never dealt with a company like this. I scheduled a pick up 6 days ago and no one ever came. I called over 15 times to see when they were coming. Every time I called they either said they were on their way (never came), or my pick up address was incorrect. I don't know how that's possible when I send/receive UPS and USPS packages every day. It seamed like they just did not want to pick up. Very lazy company. I will never use them again.

Tax Airfreight, Inc. - Franklin Park, Illinois
Iramses F.
1/5

I’m a truck driver and this is the worst place where I’ve been treated. I’ve had a delivery to their and the person at the desk was very rude with me and I had to call to the load broker to report what a treatment I’ve been received…. And there’s been more…. That person and the other people working there they don’t care about that. Ona of them disrespect to me and my co driver saying to us to fxck our mother and I won’t tolerate that. I’ve never felt so discriminated before.

Tax Airfreight, Inc. - Franklin Park, Illinois
Kshin H.
4/5

Pretty simple place to back up in...took about 3 hours to get unloaded...

Tax Airfreight, Inc. - Franklin Park, Illinois
Shabi G.
5/5

This was a great experience for me. I am here to pick up a load. It was so easy just because of RAFAER is so help.

Tax Airfreight, Inc. - Franklin Park, Illinois
Lee F.
1/5

I would give 0 stars if possible. Completely unprofessional and disorganized. They’re late to pick up shipments, and a delivery a mere 100 miles away somehow takes more than a week. They don’t bother to make delivery appointments, and if you call them you will be on hold for 30 minutes or more.

Tax Airfreight, Inc. - Franklin Park, Illinois
David J.
1/5

I will not use this company ever again in my life it’s terrible I spoke with customer service three times in the same day I was told my delivery was coming at 12-2 then it was coming at 4:30 then it never came at all no call saying what happened or we are sorry nothing this company gets a fat NO

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