S.W. Collins Co. - Fort Kent - Fort Kent, Maine

S.W. Collins Co. - Fort Kent: A Comprehensive Overview

S.W. Collins Co. – Fort Kent stands as a prominent and well-established provider of hardware and building materials within Aroostook County, Maine. Located at 35 W Main St, Fort Kent, ME 04743, United States, the store serves a significant portion of the local community and surrounding areas. With a dedicated phone number, 2078343102, and a user-friendly website, swcollins.com, S.W. Collins Co. offers a comprehensive range of products and services designed to meet diverse customer needs, from small home improvement projects to larger construction endeavors.

Specialties and Product Range

The store’s core competencies lie in a wide selection of hardware, building materials, and related supplies. Specifically, S.W. Collins Co. specializes in:

• Door Supply: Offering a variety of doors for residential and commercial applications.
• Home Improvement Store: Providing tools, supplies, and materials for DIY projects and renovations.
• Lumber Store: Stocking a comprehensive selection of lumber, plywood, and other wood products.
• Paint Store: Featuring a diverse range of paints, stains, and coatings.
• Window Supply: Supplying windows and related hardware for replacement or new construction.

Beyond these core categories, the store maintains a robust inventory to cater to various customer requirements. They prioritize stocking essential hardware and building materials, ensuring customers can easily find what they need for their projects. The store’s commitment to providing a one-stop shopping destination is a key factor in its continued success.

Convenience and Customer Service

S.W. Collins Co. understands the importance of convenience for its customers. They offer several services designed to streamline the shopping experience, including:

• Kerbside Pickup: Allowing customers to schedule the delivery of their purchases directly to their vehicles.
• Delivery: Providing delivery services to customers within a defined radius.
• In-Store Pick-Up: Offering a convenient option for customers who have ordered online or over the phone.
• In-Store Shopping: A traditional shopping experience with knowledgeable staff available to assist customers.

Furthermore, the store is committed to accessibility, boasting a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity. They also accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all customers. A service guarantee reinforces their commitment to customer satisfaction. The store frequently encourages a quick visit, recognizing the value of efficient service.

Customer Feedback and Reputation

S.W. Collins Co. maintains an impressive average opinion of 4.4/5 based on 29 reviews on Google My Business. While specific details from individual reviews are not repeated here, the overall sentiment strongly suggests a high level of customer satisfaction. Customers consistently praise the store’s knowledgeable staff and appreciate the quality of their hardware and building materials. However, feedback also highlights an area for improvement regarding inclusivity and potentially equitable service, with some customers reporting discrepancies in the level of attention received based on gender. Addressing these concerns proactively is crucial for continued success and upholding a welcoming environment for all patrons. The store’s continued focus on providing excellent customer service and maintaining a broad product range contributes to its positive reputation within the community.

Contact Information and Location

Address: 35 W Main St, Fort Kent, ME 04743, United States
Phone: 2078343102
Website: swcollins.com

S.W. Collins Co. – Fort Kent is a reliable and convenient resource for hardware, building materials, and related supplies in Aroostook County. Its commitment to customer service, accessibility, and a wide product selection positions it as a valuable asset to the local community.

👍 Reviews of S.W. Collins Co. - Fort Kent

Anthony G.

5/5

Great service, knowledgeable staff

Maurice B.

5/5

Great hardware store in aroostook county

Joellen C.

3/5

Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations. Males get greeted and asked for assistance, females get ignored until you walk out the door. Kind gent asked if I needed help and pointed me to the aisle I had already found unassisted, as I was about to walk out of the store.

oh M.

5/5

Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.

lee D.

5/5

People are very helpful

One S. H.

1/5

It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back. I would rather go shop a lowes then have to come back to SW collins. Service is horrible and the workers are rude.

Virginia M.

5/5

Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects

Rhonda B.

5/5

Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it. ....