Store More! Self Storage - Phoenix - Phoenix, Arizona

OctaviaMrsDiva H.

It was great seeing this place for first time my storage fee is a great price storage size is exactly right size for me and my family I'll recommend others to this place the lease guy David was a great helper show us our storage took us a tour around he was very polite kind and generous man very helpful and explained everything to me to where I can understand everything step by step he didn't rush he took everything nice and slow appreciate his kindness customer service and support I rate this place 100plus More than 5 Star ⭐⭐⭐⭐⭐ More like 10 star Nice and neat I was in and out thanks .

Penny B. F.

The staff was professional, quick, provided options, and earned my business on the spot. I was in and out in approximately 10 minutes with my 10 x 30 storage room.

S D. J.

I rented another storage room because I was extremely happy with the service that I received from David. He treated me as if I were a new customer. I wanted a storage room that was close to the door and he searched the property until he found one that would fit. He is very professional and courteous and for those reasons I recommended this facility to my family members. They also have rented from David and was extremely pleased with his service. If you’re looking for a reasonable place to rent and receiving great service this is the facility you would be happy with renting with.

Carnella J.

I rented a unit online for my move from Texas to Arizona. I paid the admin fee. The manager called and collected the insurance fee from me over the phone. We discussed times the storage would be opened. I arrived Saturday morning at 8am. The access code provided did not work and I was unable to get into gate. No oncall, no emergency number. Rather than spend thousands more on keeping the uhaul since this place did not open until Tuesday, I was forced to find a different company to store my things with. I reached out Tuesday morning for a refund and have basically been getting ignored. I will next seek legal measures to include all cost associated with this inconvenience. I think it would be wiser to just refund me. Simular incident in 2018. Rented unit, management forgot to remove master lock. Had to rent uhaul extra day. I should have learned then but figured in 6 years they would've gotten better

Gwyne M.

It was a seamless process from the time I spoke with Devin in customer service and David at the office. Also they both were extremely professional and I had a great experience. Thanks for everything

Margarito G.

Great customer service! Kindly and supporting!

Lesa M.

I got a large unit pay a little over 100.00 a month. The staff was great when I lost my job & I communicated with them & they were so awesome about the couple times I had to pay late. Now the bad part is that I do pay for a unit which has a.c. but the first summer their anything that could melt. It melted. In fact I had old contact lenses they were put in a tote cause I has to move out of my place rather quickly, I went to retrieve them like 3 to 5 days later, however, it had gotten so hot in their the solution evaporated!.!. It has gotten somewhat better over the past 2 years I've been renting, they added cameras it's been a bit cooler this past summer, decently clean. Prices aren't horrible. & the late fees don't kick in until you're like 2 weeks late I think. You can also use the facility 24 hours if you pay a little extra. All-in-all not horrible, but, I've had better. In fact I am not going to renew my lease. I know that I contradicted myself throughout this entire posting but I hope it helps

A P.

I loved the experience and the price of this place! I booked online went in the next day and moved in. On the day of move in, Paul greeted us friendly right away, was polished and provided good customer service. Karen was quick and made the paperwork a breezy process. They have two really good people in their positions & it's nice to see.

Really good customer service, everyone knows, this alone brings business back. Definitely recommend for anyone who is looking for good customer service and good prices on storage (they have Individual locker sizes to family sizes) and good realistic prices on locks for the units.

I went to Public Storage before going here and they were selling their Chateu Locks for $10 more than what Store More! is selling it for.

Thank goodness I was patient & waited definitely recommend and refer you to go with this storage company rather than a "big brand" company.

Bonus: Bilingual (Spanish) Customer Service
Downer: Only semi-bummer is that you have to get out your vehicle and code out to open the gate to exit. But maybe they have reasons as why you have to...

Say I send you~~> AP