Simplex, Inc. - Home Office - Springfield, Illinois

Overview of Simplex, Inc. - Home Office

Simplex, Inc. operates a significant Home Office facility located at 5300 Rising Moon Road in Springfield, Illinois. This strategic location places the company within a key industrial and logistical hub, providing advantageous access to transportation networks and a skilled workforce. The facility functions primarily as a central hub for the company's operations, supporting its role as a manufacturer. The presence of this dedicated Home Office underscores Simplex, Inc.'s commitment to managing its core business activities effectively from its Springfield base.

Springfield, Illinois, situated in the central United States, offers a mix of urban and suburban environments. The specific location on Rising Moon Road likely sits within a development designed for business parks or industrial zones, facilitating logistics and operational efficiency. This choice of location suggests a focus on accessibility for both employees and potentially suppliers or clients. The Home Office serves as the nerve center, coordinating activities that support the company's manufacturing endeavors across its operations.

Location and Accessibility Details

For visitors or clients seeking to engage with Simplex, Inc. at its Home Office in Springfield, the address is clearly defined: 5300 Rising Moon Road, Springfield, IL 62711. Situated within the United States, this location is easily reachable via standard road networks. Springfield itself is known for its accessibility within Illinois, connecting to major highways and neighboring cities like Peoria.

Accessibility is a notable feature of the Springfield location. The site includes a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that the facility is welcoming and accessible to visitors with mobility challenges. These provisions reflect a consideration for inclusivity and practicality in welcoming all potential visitors, from clients to delivery personnel. Understanding these features is crucial for anyone planning to visit, ensuring a smooth and accommodating experience.

Contact Information and Communication Channels

Reaching out to Simplex, Inc. is facilitated through multiple channels. The primary method for direct communication is telephone, accessible at the number provided: 8006378603. This toll-free number is ideal for inquiries regarding the Home Office operations, general business matters, or seeking information about the company's products and services. The phone system is designed to connect callers efficiently with the appropriate department or representative.

Alternatively, detailed information and further queries can be addressed via the company's website: simplexdirect.com. This online platform likely hosts comprehensive resources, product listings, and additional details about Simplex, Inc.'s operations, serving as a central point for information gathering before or after a physical visit. The website complements the phone support, offering a digital avenue for engagement.

Business Specialization and Operations

Simplex, Inc. identifies itself primarily as a manufacturer, a core specialty that forms the foundation of its business model. This focus implies that the company designs, produces, and potentially distributes specialized equipment or components. While the exact nature of the products isn't specified here, the manufacturing role suggests a presence of production facilities and associated technical expertise. The Springfield Home Office likely coordinates aspects of these manufacturing processes, manages administrative functions, and serves as a communication hub with other operational sites.

The role of the Home Office extends beyond mere administration. It acts as a central point for strategy, communication, and oversight of the manufacturing activities. Depending on the scale of operations, this facility might also house key personnel responsible for quality control, logistics coordination, or customer relationship management specific to the products manufactured. The location in Springfield provides a stable environment for these crucial operational and strategic functions.

Customer Service and Payment Methods

When interacting with Simplex, Inc., customers and partners can expect certain standard business practices. The company facilitates transactions and inquiries through its established channels. Furthermore, the available payment methods cater to diverse customer needs, accepting both debit cards and credit cards. This flexibility in payment options simplifies the purchasing process for customers engaging in business transactions with the company, ensuring convenience and accessibility.

The provision of these payment methods is typically handled securely through the company's sales channels, whether initiated via phone, website, or other platforms. This standard practice aligns with expectations in the business world, ensuring smooth financial transactions for goods and services provided by Simplex, Inc. Understanding the accepted payment methods is essential for anyone looking to conduct business with the company.

Reputation and Customer Feedback

Customer perception of Simplex, Inc. is reflected in the feedback received on platforms like Google My Business. Currently, the company maintains a record of 7 reviews, which provides insight into the experiences shared by its clientele. The average rating stands at 3.9 out of 5, indicating predominantly positive sentiment, albeit with room for improvement or variation in specific customer experiences.

These reviews, while not individually cited, offer valuable context. They suggest that the company generally meets customer expectations in its core operations. Feedback might touch upon aspects like product quality, service responsiveness, delivery timelines, or the clarity of communication, which are crucial factors for businesses dealing in manufacturing and sales. The high average score indicates a strong performance in key areas, though the relatively small number of reviews means the overall reputation is still developing and could be influenced by further customer interactions.

It's worth noting specific details sometimes mentioned in reviews regarding the physical location. For instance, directions or specific access points might be highlighted, such as information about shipping and receiving areas relative to the main building. Such details can be invaluable for logistics managers or clients planning site visits, ensuring smooth operations and efficient communication during interactions with the Springfield facility.

👍 Reviews of Simplex, Inc. - Home Office

Douglas P.

5/5

Shipping docks are to the left on the north side of the building.
Receiving is on the south side up the building and no docks.

Jay R.

1/5

2 weeks still no pay...why

Stefan W.

1/5

Cheyanne F.

5/5

simply F.

5/5

Kevin H.

5/5

Luke S.

5/5