San Antonio Postal Customer Council - San Antonio, Texas

Address: 10410 Perrin Beitel, San Antonio, TX 78284.
Phone: 2103681673.
Website: sanantoniopcc.com
Specialties: Delivery service, Association / Organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 2/5.

📌 Location of San Antonio Postal Customer Council

San Antonio Postal Customer Council 10410 Perrin Beitel, San Antonio, TX 78284

⏰ Open Hours of San Antonio Postal Customer Council

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: 8 AM–1 PM
  • Sunday: Closed

Introduction to the San Antonio Postal Customer Council

For individuals and businesses in San Antonio, Texas, seeking to actively engage with the United States Postal Service (USPS), the San Antonio Postal Customer Council (PCC) presents a valuable resource. This council serves as a critical link between postal customers and the USPS, advocating for improved services and addressing concerns effectively. It’s designed to foster a collaborative environment where customer needs are understood and prioritized.

The San Antonio PCC operates as an Association / Organization, dedicated to enhancing the postal experience for its members. Their primary focus revolves around ensuring efficient and reliable delivery service, alongside promoting transparency and responsiveness from the USPS.

Location and Contact Information

The council’s physical location is situated at 10410 Perrin Beitel, San Antonio, TX 78284. Interested parties can easily contact the council through their dedicated phone line: Phone: 2103681673. For a more detailed understanding of their activities and initiatives, visitors can explore their official website: Website: sanantoniopcc.com.

Key Features and Services

The San Antonio PCC provides a multifaceted approach to postal customer support. Key features include:

  • Advocacy: The council actively represents the interests of its members to the USPS, addressing issues related to mail volume, routing, and service standards.
  • Information Dissemination: They provide members with updates on USPS policies, changes, and initiatives.
  • Problem Resolution: The PCC facilitates communication between postal customers and USPS officials to resolve delivery-related problems and service complaints.
  • Community Building: The council fosters a network of postal customers, creating opportunities for collaboration and knowledge sharing.

Accessibility Features

The San Antonio PCC is committed to inclusivity and accessibility. The building features a wheelchair accessible entrance, ensuring that individuals with mobility limitations can readily access the premises. Furthermore, a wheelchair accessible parking lot is available, providing convenient parking options for customers requiring such accommodations.

Customer Feedback and Reviews

Currently, the San Antonio Postal Customer Council has 4 reviews on Google My Business, reflecting the experiences of its members. The average opinion is 2/5, suggesting that while the council’s efforts are appreciated, there’s room for improvement in certain aspects of their service and responsiveness. It’s important to note that this average is based on a relatively small number of reviews and may not fully represent the overall experience of all members.

Aspect Feedback Summary
Communication Some members have expressed concerns regarding the timeliness and clarity of communication from the council.
Problem Resolution While the council strives to resolve postal issues, the effectiveness of their interventions varies.
Member Engagement Opportunities for greater member participation and involvement are being explored.

Recommendations for Prospective Members

Individuals and businesses seeking to benefit from the services of the San Antonio Postal Customer Council should consider the following:

  • Join the Council: Membership provides access to valuable resources, advocacy, and a network of fellow postal customers.
  • Attend Meetings: Regular meetings offer opportunities to voice concerns, share ideas, and stay informed about USPS developments.
  • Be Proactive: Members are encouraged to actively participate in council discussions and contribute to the development of solutions.
  • Provide Specific Feedback: Detailed and specific feedback regarding postal services is crucial for the council to effectively represent member interests.

In conclusion, the San Antonio Postal Customer Council plays a vital role in ensuring that the postal services in San Antonio align with the needs of its customers. Despite the current average rating, the council continues to work diligently towards improving its services and fostering a stronger partnership with the USPS. Potential members are encouraged to explore the council's website and contact them directly to learn more about how they can contribute to a more efficient and reliable postal system.

👍 Reviews of San Antonio Postal Customer Council

San Antonio Postal Customer Council - San Antonio, Texas
Sohail F.
1/5

After 8 hours waiting I got the dock door but one hour pass more still not started yet to unload the trailer so I wish I knew it I won’t come here and it does not worth it so please not waste your day and time here and no parking in yard you have to park in circle area that is front of entrance or a roadside if you lucky to get space on roadside as well very tight location specially when there is one or more driver in yard

San Antonio Postal Customer Council - San Antonio, Texas
Brian J.
1/5

Tried calling voice mail full! Does anyone at the postal service answer the call?

San Antonio Postal Customer Council - San Antonio, Texas
Rafael M.
1/5

La atención al cliente es muy buena pero muy muy lenta.

San Antonio Postal Customer Council - San Antonio, Texas
Kristina C.
5/5

Go up