REI - Flagstaff, Arizona

Address: 323 S Windsor Ln, Flagstaff, AZ 86001.
Phone: 82131914.
Website: rei.com.
Specialties: Camping store, Bicycle repair shop, Bicycle Shop, Canoe & kayak store, Children's clothing store, Clothing store, Outdoor activity organiser, Outdoor sports store, Shoe store, Ski shop.
Other points of interest: Curbside pickup, In-store pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 453 reviews on Google My Business.
Average opinion: 4.4/5.

Location of REI

82131914

REI (Recreational Equipment Inc.) is a well-known outdoor gear and sporting goods store that offers a wide range of products and services for all your outdoor adventure needs. The Flagstaff, AZ store is located at 323 S Windsor Ln, Flagstaff, AZ 86001. You can reach them by phone at 82131914. The store's website is rei.com.

REI Flagstaff is a specialty store that offers a variety of products and services, including camping gear, bicycle repair and sales, canoe and kayak sales, children's clothing, clothing, outdoor activity organization, outdoor sports equipment, shoe sales, and ski equipment. This store is a one-stop-shop for all your outdoor adventure needs.

Additional points of interest regarding REI Flagstaff include curbside and in-store pickup, in-store shopping, onsite services, delivery, same-day delivery, wheelchair accessible entrance and parking lot, quick visit, credit and debit card acceptance, NFC mobile payments, and a wide range of credit options.

REI Flagstaff has received 453 reviews on Google My Business with an average rating of 4.4/5. Many customers have praised the store for its knowledgeable and friendly staff, vast selection of products, and convenient services.

Reviews of REI

Vanessa Mills

5/5

REI in Flagstaff is newer and the store is very aesthetically pleasant and clean. There is a great selection of products and knowledgeable and friendly staff. Great location within Flagstaff, not too far from NAU.

Johnny Love

5/5

Chase helped me out looking at some packs and water purifiers. Awesome guy. Very knowledgeable. Multiple employees offered help throughout my time in store.

Bathrooms are nice.

Great friendly vibe. Stop in!

Selena Soto

5/5

The associates at this REI were super helpful. I had returned an item that I thought I left a personal item in. I called the store to see if they could check for me. Evan was very kind and patient searching through the returned items up front and in the back. Really appreciative of his great customer service!

Niquole Abram

5/5

Nice big store, the staff members are very friendly and helpful. The store has a wide range of outdoor products and brands to choose from. While the store has a lot to offer, you don’t feel like you’re stepping on toes when perusing. Will definitely come back!

T M

1/5

Just left this store today . Great customer service in aisles and people asking if we need help.

Upon checkout young lady at the counter says we are bagless. We bought a backpack and sunglasses. She does not bother to put the things in the backpack or put the sunglasses in there cases. Just left everything o counter for me to grab. Someone teach her how to be a cashier and provide good service.

Tristan Burnham

1/5

I bought a brand new jet boil from them off the shelf and it came used with burn marks and food residue on the bottom. This store is trying to pass off used gear and sell it as new. I called and they said they could give me a partial refund since it was used by me.

Evan Luthye

1/5

Manager Aaron was extraordinarily unhelpful. Worst experience at an REI I have had. I’ve been a coop member for decades and am shocked how poor the customer service was. My shoes purchased 6 months ago failed catastrophically to clear factory defect. $160 shoes should be made to last longer than six months. Aaron claims to be able to identify exact mileage on shoes which is laughably inaccurate and astonishing hubris. REI has lost my business. I will only be shopping local.

Mario

5/5

Awesome service as usual, up to the brand standards. But what I really liked about this particular store was that they sell small goodies/collectibles from local artists. That's cool because they showcase stuff that you may have otherwise missed out, and open the possibility for those artists to get some extra exposition to people that may potentially be interested in what they do.
As always, love my REI.