Lauren Baswell
3/5
Papa John's is one of my favorite chain pizza places. I used to work there as well as dominoes so I know the ingredients PJs used were better quality than Dominoes. I say that in past tense because that was over 10 years ago and I feel like the quality of their chicken poppers is dwindling. More and more of the poppers I order are becoming more bread than chicken. It's a shame, they used to be such big pieces of meat with a fine layer of breading. I'm lucky to get 15/30 with any meat, the other half is mostly breading. The pizzas are also becoming more and more crust, as can be shown in my pic. I ordered extra sauce and extra cheese as well and I'll let you be the judge if it came with that or not.
The staff are always very nice and helpful about any special requests or concerning correcting a mistake. It's probably the employees fault, sometimes corporate enforces these changes that lower the quality. And things like the poppers are premade so the decline in quality there is obviously not their fault.
Also, they recently stopped delivering to my house which is very close to their store, but they ALSO don't allow the local food delivery service to accept deliveries from them. I understand the conflict of interest with their own delivery drivers, but they could at least let the other service take the "out of range" deliveries. There are restaurants in the next town that are 30 mins away that will deliver to me, I don't understand why a pizza restaurant that is less than 5 miles away had to suddenly start excluding me. TO THE UPPER MANAGEMENT: if you're going to reduce your delivery area you should allow the other local delivery services to handle the orders that are outside of your range. I used to order 3 or more times a week, always tipping over 20%, now it's maybe 2x a month.
