Northridge Home, Inc. - High Point, North Carolina

Address: 4193 Eagle Hill Dr #103, High Point, NC 27265, United States.
Phone: 3368970101.
Website: northridge-home.com
Specialties: Furniture manufacturer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Northridge Home, Inc.

Northridge Home, Inc. 4193 Eagle Hill Dr #103, High Point, NC 27265, United States

⏰ Open Hours of Northridge Home, Inc.

  • Monday: 8:30 am–5:30 pm
  • Tuesday: 8:30 am–5:30 pm
  • Wednesday: 8:30 am–5:30 pm
  • Thursday: 8:30 am–5:30 pm
  • Friday: 8:30 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Northridge Home, Inc.: A Leading Furniture Manufacturer

Northridge Home, Inc. is a well-established furniture manufacturer based in High Point, North Carolina, a city renowned as the ‘Furniture Capital of the World.’ The company operates from its location at 4193 Eagle Hill Dr #103, High Point, NC 27265, United States, serving a broad clientele with a diverse range of furniture offerings. This overview aims to provide a detailed look at Northridge Home, covering its location, contact information, specialties, accessibility features, payment options, customer feedback, and overall profile within the furniture industry.

Location and Contact Information

Situated in the heart of the furniture industry hub, Northridge Home benefits from its prime location in High Point. Accessing the company is straightforward thanks to its clearly marked address: 4193 Eagle Hill Dr #103, High Point, NC 27265, United States. For those seeking to connect with Northridge Home directly, the phone number is 3368970101. Furthermore, their website, northridge-home.com, offers a valuable resource for exploring their product catalog, company information, and contact details. The website is regularly updated to reflect the latest offerings and industry trends.

Specialties and Product Range

As a dedicated furniture manufacturer, Northridge Home specializes in creating a wide array of furniture pieces for various settings. While specific product details require a visit to their website or direct contact, the company is known for producing furniture suitable for both residential and commercial spaces. Their expertise likely encompasses a range of styles, from traditional to contemporary, catering to diverse consumer preferences. Understanding their specific product categories requires further investigation through their online presence or by contacting them directly. They likely serve furniture retailers, interior designers, and potentially direct consumers.

Accessibility and Customer Convenience

Northridge Home demonstrates a commitment to inclusivity and customer convenience by offering several accessibility features. Their facility boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access their premises. Recognizing the importance of modern payment options, Northridge Home accepts credit cards, simplifying the purchasing process for customers. These features highlight a customer-centric approach to business operations.

Customer Opinions and Ratings

Customer perception of Northridge Home is reflected in their online reviews. Currently, the company has 10 reviews on Google My Business, indicating a moderate level of online engagement. The average opinion stands at 3.2/5. While this rating suggests areas for potential improvement, it is important to consider the relatively small sample size of reviews. Analyzing the content of these reviews could provide valuable insights into customer satisfaction levels and areas where Northridge Home excels or could enhance its services. A deeper dive into the specific feedback would be necessary to understand the nuances of customer experience.

Key Strengths and Potential Areas for Growth

  • Strategic Location: Situated in High Point, the heart of the furniture industry, provides access to resources and a skilled workforce.
  • Accessibility Features: Demonstrates a commitment to inclusivity and caters to a wider range of customers.
  • Acceptance of Credit Cards: Provides convenience and aligns with modern consumer expectations.
  • Established Manufacturer: Implies experience and a track record in the furniture industry.

However, the average customer rating of 3.2/5 suggests potential areas for improvement. Further investigation into the customer reviews is needed to pinpoint the specific concerns. This could include evaluating aspects of customer service, product quality, or delivery processes. Investing in enhanced quality control measures and responsive customer support could positively impact customer satisfaction and overall ratings.

Understanding the Competitive Landscape

Northridge Home operates within a competitive furniture manufacturing landscape. High Point, NC, is home to numerous furniture manufacturers, both large and small. To maintain a competitive edge, Northridge Home needs to focus on differentiating itself through product innovation, competitive pricing, exceptional customer service, and efficient operations. Staying abreast of industry trends, such as sustainable manufacturing practices and evolving consumer preferences, is also crucial for long-term success. A thorough understanding of competitor offerings and strategies is essential for informed decision-making.

Further Research Recommendations

For individuals seeking more detailed information about Northridge Home, the following avenues are recommended:

  • Visit the Website: northridge-home.com provides a comprehensive overview of their product range and company information.
  • Contact Directly: Call 3368970101 to discuss specific product inquiries or business collaborations.
  • Read Customer Reviews: Analyze the reviews on Google My Business to gain insights into customer experiences.
  • Industry Research: Explore industry reports and publications to understand the current trends and challenges in the furniture manufacturing sector.

Conclusion

Northridge Home, Inc. presents itself as a capable furniture manufacturer operating within a dynamic industry. Their strategic location, accessibility features, and acceptance of credit cards contribute to a positive customer experience. While the average customer rating suggests room for improvement, the company’s established presence and commitment to serving both residential and commercial clients position them for continued success. Further investigation and a focus on addressing customer feedback will be key to enhancing their reputation and solidifying their position within the furniture market.

👍 Reviews of Northridge Home, Inc.

Northridge Home, Inc. - High Point, North Carolina
Ann P.
1/5

I ordered a desk from Northridge Home. The package came half opened, and the Hardware was scattered all over the box, while some fell out during shipping. I called Customer service and explained the situation. They told me it would take up to 10 days to ship with proof of purchase. Do they really think I would call an 800 number, wait on hold for 10 minutes, and steal a handful of nuts and bolts? I told them I would return it to Costco, and they didn't seem to care. So, my next phone call is to Costco to file a complaint.

Northridge Home, Inc. - High Point, North Carolina
Mark S.
3/5

Purchased platform bedroom set through Costco. Very nice quality but really poor service. I wanted to give a lower score but the quality is definitely there. I moved from one state to another and when my stuff was delivered I was missing the corner bolts (8) and crescent inserts (4) needed to attach the rails to head and footboard. Proprietary parts - Costco kept trying but was told that they “may” get these beds back in stock in another 4-6 months and “may” get extra parts. I should check back then. They said these parts are in warranty inventory but since they were lost they couldn’t help me. I purchased the bed only 2 years ago. Costco said they could take the bed back and refund the money (love Costco!). I went that route and ordered a new bed (different manufacturer). I won’t order Northridge again since they don’t support/back their products. I did wind up finding the pieces wrapped up in a blanket!! Cancelled my order and return - keeping the bed but only because I know costco will make things right if I need further support.

Northridge Home, Inc. - High Point, North Carolina
Eric F.
5/5

Ordered a Northridge bed. Brackets were put on wrong. Customer service was able to get us the parts within a few days and the bed had been great since.

Northridge Home, Inc. - High Point, North Carolina
SVC F.
5/5

Happy with my king bed, got it a Costco and it was missing a a part, I call customer service and they provided me with an amazing customer service that surprised me. Only asked me for order number and part missing and send my part in 3 days.

That’s some good service!! and happy with product & quality.

Keep the good service alive

Northridge Home, Inc. - High Point, North Carolina
luis B.
1/5

Poorly made product. Less than 2 yrs after purchasing a queen size bed, the two legs under the bed were completely twisted, bent, and providing no support whatsoever. This bed is used by my 3 yr old granddaughter so weight is most definitely not the issue. Paid almost $650 for the bed. Spoke to Northridge and they offered no practical solution. Terrible customer service and product workmanship very lacking if they last less than 2 yrs. Will not rebuy from this manufacturer again.

Northridge Home, Inc. - High Point, North Carolina
Jason G.
1/5

Please be cautious with this company. Purchased a dining room table/chairs not even 6 months ago from costco. Once chair leg came defective from factory. Numerous calls and i'm told "We don't have parts, nothing we can do"

Funny thing is inside all the packaging there is so much marketing BS about how great this company is and how they strive to do everything to make you happy... until you need their help...

i've 'escalated' my case and we will see if they do anything further than a cold email back.

If I get any decent resolution than i'll adjust this Google review.

Northridge Home, Inc. - High Point, North Carolina
David C.
5/5

Bought a set of 4 dining chairs through the Costco site, when they arrived i found the packaging was really good everything was properly protected, the assembly was really easy and they feel really solid. I'm very happy with this purchase

Northridge Home, Inc. - High Point, North Carolina
vimalan V.
1/5

I bought this two seater sofa from Costco
But the recliner works only one day
I called the customer service but they says just return it to Costco and it’s very big size and now I need to pack it and return it to Costco
It’s very big headache
I don’t recommend this product very poor quality and very poor customer service

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