Nordstrom Rack - Folsom, California

Zhanna T.

Hi I had the worst experience ever find the purse that I love the whole rack had a sign Mother’s Day special under $100 when I try to get that purse the said that it’s actually a mistake and the purse cost $199 , manager came and said that it’s their mistake and she can not honour the price I will never thought the the store like that will not honour the price. I am so sad.

Michael W.

This Nordstrom Rack in Folsom is one of my least favorite Nordstrom Rack stores in the Sacramento area.

The store looks perfect outside and is pretty big inside. But it has fewer name brand items than the other Nordstrom Rack stores in the area. Sometimes, they have it mixed with the other items even if they have a few of the good name brands in stock. Some Nordstrom Rack stores have a whole rack just for the designer brands.

The store is clean but a little disorganized. Especially the kid's department! I like the area. I like the shopping center. I will still come to check them out when I'm in the area.

Judith B.

I recently had the pleasure of meeting Elizabeth Remijio at Nordstrom Rack, Palladio Folsom.
Elizabeth said she works in the back store yet on occasion helps in the front.
Elizabeth was patient and attentive and made every effort to help me find what I was looking for. And with a beautiful smile!
I so appreciate the excellent customer service I received from Elizabeth.

Ben

Used to work at this store not too long ago. Toxic work environment. So much favoritism and micro-management from the store manager and supervisors. No matter what you do, there is no winning and it’s not good enough. Our store manager got fired when I was there and shortly after I quit, so did everyone else. The store went downhill so fast. Do not work at this particular Nordstrom. Aim higher!!! Retail in general is miserable. Low pay and terrible, rude customers.

Jastella A.

I changed my review because I had so many spelling errors. sometimes talk to text doesn't get it right and it doesn't say what you wanted it to say plus it appeared that I was complaining about the employees which I was not, or did not mean to. The employees are great. The store was just a mess because the customers throw things around and sometimes don't put things back where they go I'm sure the employees are doing the very best they can.

TheBuildCave

Super selection on womens shoes here. Including a large selection of flip flops. The express check out stations are a real time saver if you have 5 or less items. There are no cash transactions at the express stations. If you want to use the express route make sure to flag down any sales associate off the floor to help you. They do not appoint an employee to stand there.

Marciano

Found a pair of shoes i liked and they had clearly been worn outside and had some wear and tear so i asked for a 10% discount which is like $5.67 and was told they have never been worn and it could be from there floors. Okay so if that is truly the case which i highly doubt then you need to clean your store.. told me to clean with a disinfecting wipe.. no thanks. Keep your shoes

Maryna S.

A stock store, but I did not notice that there were big discounts on everything. You can choose things for yourself. In one of the photos I am trying on fashion glasses 👓. but not my style.