More Than A Mailbox - Folsom, California

More Than A Mailbox: A Comprehensive Overview

More Than A Mailbox stands as a distinguished and multifaceted business located at 1750 Prairie City Rd #130, Folsom, CA 95630, United States. Reaching them is effortless via Phone: 9163519241, or by visiting their website at Website: mtambox.com. This establishment has quickly gained recognition for its commitment to providing a comprehensive suite of postal and logistical services, distinguishing itself through a dedication to customer satisfaction and a progressive approach to service delivery. More Than A Mailbox isn’t simply a mailbox; it’s a complete solution for individuals and businesses alike.

Specialties and Services Offered

While the specific specialties are not explicitly detailed on their website, the services offered suggest a robust and adaptable business model. The core service – mailbox rental – is complemented by a range of additional options designed to cater to diverse needs. These likely include convenient kerbside pickup, ensuring that mail and packages are readily collected from clients’ homes or businesses. Furthermore, they provide delivery services, extending their reach beyond the physical location. For customers desiring flexibility, in-store pick-up and in-store shopping options are available, allowing for the convenient retrieval or purchase of items.

Location and Accessibility

The strategic location at 1750 Prairie City Rd #130, Folsom, CA 95630 offers significant advantages for clients located in and around Folsom. The facility is designed to be easily accessible, featuring an accessible car park and a wheelchair-accessible entrance. Inside, a wheelchair-accessible toilet is provided, demonstrating a strong commitment to inclusivity. To enhance the customer experience, free on-site parking is available. Adding to the convenience, Wi-Fi is offered, allowing clients to stay connected while utilizing their services.

Additional Points of Interest and Values

More Than A Mailbox operates with a strong sense of social responsibility and inclusivity. It’s identified as an Asian-owned, LGBTQ+ owned, and women-owned business, reflecting a commitment to diversity and empowerment. The business actively fosters a welcoming environment, explicitly stating itself as LGBTQ+ friendly and a transgender safe space. They also offer language assistance, broadening their reach and demonstrating a commitment to serving a diverse clientele. The company utilizes plastic foam for packaging, indicating a conscious effort to minimize environmental impact. The physical space incorporates a free parking lot, further contributing to customer convenience. The overall atmosphere is designed to be inviting and professional, mirroring the positive experiences reported by clients.

Customer Feedback and Reputation

The company’s reputation is demonstrably strong, as evidenced by the 95 reviews on Google My Business. The average opinion is 4.7/5, reflecting a consistently positive experience for the majority of customers. These reviews consistently highlight the exceptional customer service, emphasizing that clients are treated “like family” with “excellent” and “always kind” individuals providing assistance. Many customers express a strong recommendation to shop and conduct business at More Than A Mailbox, describing the establishment as “great.” The overall sentiment points towards a business that prioritizes relationships and customer satisfaction. It’s clear that employees are passionate about their work and dedicated to providing a superior service.

Key Features Summary

• Kerbside Pickup: Convenient mail collection services.
• Delivery Services: Expanding service reach.
• In-Store Options: Pick-up and shopping facilities.
• Accessibility: Wheelchair access, accessible parking, and restrooms.
• Inclusive Environment: Asian-owned, LGBTQ+ owned, and women-owned business, offering language assistance and a safe space.

In conclusion, More Than A Mailbox represents a modern and customer-centric postal and logistical solution. Its commitment to accessibility, inclusivity, and exceptional service, combined with its strategic location and diverse offerings, positions it as a valuable asset to the community.

👍 Reviews of More Than A Mailbox

Richard A.

5/5

This company treats you like family they are helpful. The customer service is excellent the people are Always kind. I would definitely recommend shopping and doing all of your business here. Great establishment 😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇

Bella J.

5/5

More than a Mailbox is always my go-to spot for everything! Whether I need shipping, printing, gifts, finger printing or just helpful advice, they always deliver top-notch service. The staff is incredibly friendly, knowledgeable, and willing to go the extra mile to make sure everything is perfect. I’m always impressed by how seamless they make the process. Highly recommend for anyone looking for amazing customer service and a reliable one-stop shop!

M H.

5/5

I was looking for fedex but found something better! The gentleman that helped me was very nice, polite and guided me through the process. I needed to print a document and he assisted me immediately with no issue and always had a smile on his face. It’s a one stop shop, they do it all! If I ever need to print, ship or anything I will go here first! Thank you

Lucy B.

5/5

I love More Than A Mailbox. The staff are so friendly and helpful. It is a pleasure taking my business there. They go above and beyond to be helpful. I also love getting to know and interacting with the staff.

Drake R.

5/5

the woman who runs the shop is a saint. extremely helpful, insightful and caring. tracey and brodie helped me notarize a few documents and were able to make me a custom mug! 10/10 Service 10/10 people

Krishna A.

4/5

Very friendly staff and have a lot of great services including fingerprinting converting old tapes. I've used them for many things over the years.

Diana N.

5/5

From start to finish my order was completed quickly and perfectly done. I had a directory printed with both data and color photos and they were beautifully done. There were no delays and everyone who works there is helpful and fun to talk with. I can see they know their business and cover a lot of areas of expertise. Definitely 5 stars. Thank you More Than a Mailbox.

Matt A.

1/5

Extremely unhelpful and couldn’t understand simple questions I had about graphic design printing, which they supposedly have available.

Otherwise, their services are fine, but only if you’re lucky enough to not be the receiving end of a bad, disgruntled attitude.