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Mercury Air Cargo Inc. - Los Angeles, CA

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5908 Avion Drive, Cargo, Building 217, Los Angeles, CA 90045, United States.
Phone: 3106415667.
Website: mercuryaircargo.com
Specialties: Freight forwarding service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 62 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Mercury Air Cargo Inc.

Mercury Air Cargo Inc. 5908 Avion Drive, Cargo, Building 217, Los Angeles, CA 90045, United States

☎️3106415667

⏰ Open Hours of Mercury Air Cargo Inc.

  • Monday: 7:30 am–11:30 pm
  • Tuesday: 7:30 am–11:30 pm
  • Wednesday: 7:30 am–11:30 pm
  • Thursday: 7:30 am–11:30 pm
  • Friday: 7:30 am–11:30 pm
  • Saturday: 7:30 am–11:30 pm
  • Sunday: 7:30 am–11:30 pm

Mercury Air Cargo Inc. is a freight forwarding service located at 5908 Avion Drive, Cargo, Building 217, Los Angeles, CA 90045, United States. The company can be reached by phone at 3106415667 and has a website available at mercuryaircargo.com.

Mercury Air Cargo Inc. specializes in providing freight forwarding services, making it an excellent choice for businesses and individuals in need of reliable and efficient shipping solutions. The company's location at the heart of Los Angeles, California, provides easy access to major transportation hubs, ensuring quick and seamless delivery of goods.

One of the standout features of Mercury Air Cargo Inc. is its wheelchair-accessible car park and entrance, making it easy for people with disabilities to access the facility. This commitment to accessibility is just one example of the company's dedication to providing exceptional customer service.

Mercury Air Cargo Inc. has received 62 reviews on Google My Business, with an average rating of 3.9/5. Many reviewers have praised the company for its simple and well-defined pick-up process, while others have noted that parking can be challenging at times. Despite this, the majority of reviewers have expressed satisfaction with the company's services and professionalism.

Overall, Mercury Air Cargo Inc. is a reliable and accessible freight forwarding service provider that is dedicated to meeting the needs of its customers. Whether you are a business or an individual in need of shipping solutions, Mercury Air Cargo Inc. is an excellent choice. It is recommended to visit their website at mercuryaircargo.com for more information and to get in touch with them.

👍 Reviews of Mercury Air Cargo Inc.

Mercury Air Cargo Inc. - Los Angeles, CA
Guilherme Carvalho
4/5

The pick-up process is pretty much simple and well defined. Parking there though is really hard.

Mercury Air Cargo Inc. - Los Angeles, CA
Albert Chute
1/5

Either they are understaffed or incompetent or their process is so inefficient.

On Aug 31 I went to clear and pick up my cargo from this location. Arrived at 1.30pm and didn’t leave with my cargo until almost 5 hours later!

Whenever you ask them for update they say they are busy and just to wait until we are called.

The first time I went it took over 2 hours so it seems to be getting worse!

Pathetic service...avoid using them if you can unless you have all the time in the world to sit and wait outside their office.

But if they are the handling agent for the airline you used to bring in your cargo you’re outta luck!

Mercury Air Cargo Inc. - Los Angeles, CA
James Allnutt
5/5

Team was really helpful when I was picking up my cats without an agent (just myself) in telling me what I needed and where to go. All sorted within a couple hours.

Mercury Air Cargo Inc. - Los Angeles, CA
Monica Donald
2/5

I’ve been sitting here for almost an hour. I’m watching two workers sit eat and talk. One guy got called before others because the worker knows him. Poor customer service. No one to ask a question. This waiting area is full of people. Very slow service

Mercury Air Cargo Inc. - Los Angeles, CA
Hansel Y.
1/5

Every cargo warehouse that this company runs take forever to get you out of there. Lazy and rude staff at all locations. Especially the ones who run the China Cargo warehouse they're corrupt and attend those who take them lunch or money to help them faster and that's why they have other people waiting for more than 12 hours just to drop or pick up a load.

Mercury Air Cargo Inc. - Los Angeles, CA
Jennifer Strong
1/5

Had to use Mercury Cargo services through Airpets as I shipped my pets from London to Los Angeles. Terrible environment. Treats the animals as regular freight shipments. Prior to the travel, I was told by email to come get the paperwork at 1930 and when I did so they told me to come back at 2100 as it was not ready. Additionally, no one explained to me that I had to sign up to "get in line".

Pets are NOT kept in a climate controlled room and they are left on wooden palettes in the middle of forklift machine moving freight around.

The great reputation Airpets has might be because they often take care of the entire trip, which means pets owners get their pets at their door and so they don't see this. Airpets employees are very nice and professional, however allowing such situation at destination is something I do not understand.

My pets peed themselves and were in shock.

Mercury Air Cargo Inc. - Los Angeles, CA
LADRFT
1/5

Really bad customer service. Front desk doesn’t know what they are doing. Looking for ways to harass the customer. This has happened multiple times. I wish to talk to senior management.

Mercury Air Cargo Inc. - Los Angeles, CA
Red Crow
1/5

The worst service ever!
I was lied to about stage charges the service is crap the woman I spoke to was rude and being a first time customer no one was willing to help with explaining their pick up process.

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