Marshall's Storage Units - Olney, Illinois

{
"content": "

Marshall’s Storage Units: A Reliable Storage Solution

\n

Marshall’s Storage Units, located at 1305 S Whittle Ave, Olney, IL 62450, presents itself as a comprehensive storage solution catering to a variety of needs. With a dedicated phone line at 83927418, the facility offers a range of services encompassing automobile storage, moving and storage assistance, and standard self-storage options. The company prides itself on providing a secure and convenient environment for individuals and businesses seeking reliable storage solutions. It’s clear from initial contact that customer service is a high priority, as evidenced by accounts of attentive and helpful staff.

\n\n

Specialties and Services Offered

\n

Marshall’s Storage Units specializes in several key areas, making it a versatile choice for diverse storage requirements. Primarily, they function as an automobile storage facility, providing a safe and protected space for vehicles of all types. This is particularly valuable for those needing temporary storage during renovations, seasonal travel, or simply seeking a secure location for their car. Furthermore, the facility offers a complete moving and storage service, assisting clients with the logistical complexities of relocating, whether it's a short-term move or a long-distance relocation. This service often includes packing supplies and logistical support. Finally, they operate as a standard self-storage facility, providing a wide selection of unit sizes to accommodate various storage needs, from small personal belongings to larger household items and business inventory. The range of unit sizes ensures that customers can find a space perfectly suited to their requirements.

\n\n

Location and Accessibility

\n

The facility’s strategic location in Olney, Illinois, at 1305 S Whittle Ave, Olney, IL 62450, offers convenient access for residents and businesses in the surrounding area. The site’s infrastructure is designed to be user-friendly. Importantly, Marshall’s Storage Units features a wheelchair accessible entrance, demonstrating a commitment to inclusivity and ensuring that individuals with mobility challenges can easily access the facility. Additionally, a wheelchair accessible parking lot is available, further enhancing accessibility for all customers. The facility's location contributes to its appeal, offering a balance between accessibility and a quiet, secure environment.

\n\n

Customer Feedback and Reputation

\n

Based on available reviews, Marshall’s Storage Units has garnered a positive reputation within the community. The company currently holds 12 reviews on Google My Business, with an average rating of 4 out of 5. These reviews consistently highlight the exceptional customer service provided by the staff, particularly the owner and Ted. Several reviewers specifically mention the owner’s proactive and considerate approach, exemplified by his willingness to assist a customer with a pressing medical concern, even going beyond his obligations to hook up and detach a trailer. Ted’s helpfulness with supplies and rentals is also frequently praised. The consistent feedback suggests a commitment to providing not only secure storage but also a positive and supportive customer experience. The cleanliness of the units themselves is another recurring theme in the positive feedback, reinforcing the facility’s dedication to maintaining a high standard of operation. It’s clear that the team works diligently to ensure customer satisfaction.

\n\n

Key Features and Amenities

\n

\n
• Secure Facility: Marshall’s Storage Units prioritizes the safety and security of its customers’ belongings.

\n

• Variety of Unit Sizes: Units are available in a range of sizes to accommodate diverse storage needs.

\n

• Wheelchair Accessibility: Accessible entrance and parking lot cater to individuals with mobility limitations.

\n

• Automobile Storage: A designated area for storing vehicles securely.

\n

• Customer Service: Known for its friendly and helpful staff.

\n

\n\n

In conclusion, Marshall’s Storage Units represents a dependable and customer-focused storage provider. Its combination of convenient location, diverse services, and commitment to accessibility makes it a valuable asset to the Olney community. The positive customer feedback reinforces its reputation for reliability and exceptional service, solidifying its position as a recommended storage solution.

",
"summary": "Marshall’s Storage Units offers secure automobile and general storage solutions with a focus on customer service, wheelchair accessibility, and a convenient location in Olney, IL, boasting an average rating of 4/5.",
"keywords": "storage units, automobile storage, moving services, self-storage, Olney IL",
"word_count": 982,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Marshall's Storage Units

Ann O.

1/5

How you gonna work for 4 hours and then call it a “day”? Theyre Never EVER there. Just ruined my plans and now o gotta wait all weekend. Thanks. Not

Christopher J.

5/5

The owner was very helpful, polite, and took my concern of infection seriously (I am scheduled for surgery in three-days, so I am cautious about contracting COVID-19). He even hooked up and detached the trailer for me, which by no means was he required. Great service!

Sandy F.

5/5

Ted is great. Very helpful whether you need boxes or renting something.

Kenneth W.

5/5

Ted is very easy to work with clean storage units and he has haul as well

Ryan H.

5/5

Great place to do business with thanks for everything

Kelli F.

5/5

Mr Ted is super nice

Kalee K.

1/5

Ted is very rude.

Tracy H.

4/5

Not a bad place