Jones Drugs - Prattville, Alabama

Jones Drugs: A Trusted Pharmacy in Prattville

For individuals and families in Prattville, Alabama, and the surrounding areas, Jones Drugs stands as a dependable and convenient option for all their pharmacy needs. Located at 959 E Main St, Prattville, AL 36066, United States, this established pharmacy offers a comprehensive range of services delivered with a commitment to personalized care. The phone number is 3343581630, and visitors can explore more details and services on their website: jonesdrugs.com.

Specialties and Services

Jones Drugs specializes primarily in pharmacy services, encompassing prescription fulfillment, medication counseling, and immunizations. They maintain a strong focus on ensuring accurate and timely dispensing of medications, adhering to the highest standards of pharmaceutical care. Beyond basic prescription services, the pharmacy actively participates in managing patient medication therapies, offering guidance on proper usage, potential side effects, and interactions with other medications. The pharmacy also provides a variety of over-the-counter medications, health and wellness products, and personal care items, catering to a diverse range of customer needs. Furthermore, they offer services such as medication synchronization, helping patients organize their prescriptions for easier refills and adherence. The drive-through service is a notable convenience, allowing customers to quickly and efficiently pick up their prescriptions without leaving their vehicles, particularly beneficial during inclement weather or busy times. In-store pick-up is also readily available, providing an alternative method for convenient access to filled prescriptions.

Accessibility and Amenities

Jones Drugs is committed to providing an accessible environment for all customers. The facility features a wheelchair-accessible car park and an wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the pharmacy. The store’s layout is designed to be quick visit friendly, minimizing wait times and optimizing the customer experience. Recognizing the evolving payment landscape, Jones Drugs accepts a wide array of payment methods, including credit cards, debit cards, and NFC mobile payments, offering flexibility and convenience for its clientele.

Customer Feedback and Reputation

Jones Drugs has garnered a positive reputation within the Prattville community, as evidenced by its 61 reviews on Google My Business. The average opinion reflects a satisfaction rate of 4.1 out of 5, indicating a predominantly favorable customer experience. The reviews consistently highlight the pharmacy’s friendly and welcoming staff, emphasizing the positive interactions and personalized service provided. Many customers specifically mention the efficiency of the prescription fulfillment process, noting the quick turnaround times and accurate dispensing. Several individuals have expressed their appreciation for the pharmacy’s acceptance of their insurance, alleviating concerns about coverage and costs. The drive-through service is frequently praised for its convenience, while the accessibility features are appreciated by customers with disabilities. Overall, the feedback suggests a strong commitment to customer satisfaction and a dedication to providing high-quality pharmacy services.

Key Features Summary

Here's a quick summary of what Jones Drugs offers:

• Prescription Fulfillment: Accurate and timely medication dispensing.
• Medication Counseling: Expert guidance on medication usage and potential interactions.
• Immunizations: Administered by qualified professionals.
• Over-the-Counter Products: A wide selection of health and wellness items.
• Drive-Through Service: Convenient prescription pickup.
• Accessibility: Wheelchair-accessible facilities and features.
• Multiple Payment Options: Accepts credit, debit, and mobile payments.

Jones Drugs strives to be more than just a pharmacy; it aims to be a trusted partner in the health and well-being of the Prattville community. Their commitment to convenience, accessibility, and personalized service makes them a valuable resource for residents seeking reliable pharmacy care.

👍 Reviews of Jones Drugs

Jorge L.

5/5

Highly recommend!!! Will never go back to Walgreens. Everyone was friendly and welcoming. My insurance was accepted. I was in and out in just a few minutes. This will be my place for prescriptions.

Molly B.

5/5

I absolutely love this pharmacy. I'm only disappointed that it took me so long to find it. They are always so kind, remembering who I am each time I come in. The store is always clean, has new cute little items on sale, and fully stocked with snack options while you wait (which won't be long, they are speedy!). If I had one wish it would be for the app to come back! It was the most useful and helpful pharmacy app I've found so far.

Todd T.

2/5

Show up today to pick up a very important medication that my father needs to regulate his blood sugar only to be told that it will need to be ordered.
The medication was actually due for refil several days ago yet I received no courtesy call to inform me that the prescription was ready nor that the medication needs to be ordered like most pharmacies do.
This seems to be a continuous problem as far as communication goes and for showing urgency in providing crucial medications to their patients.
The very problems that we left the big brand pharmacies for.
I hope JD improves in this area moving forward.

Lorider *.

5/5

Amazing(& discrete)!! They know ALL their patient’s names. And on the off chance my Nebulizer vials aren’t in, they’ll call all over town, find, & run pick it up.

da H.

5/5

Went to the new remodeled store. The staff and and pharmacist could not have been nicer. I had one narcotic to be filled. They explained in great detail that it was necessary to fill another script with it as the government is trying to solve the narcotic issue in the United States and limits pharmacies if that is all they fill. They wanted to be able to continue to provide to all of their customers. I was happy to do this as they explained to me in great detail. I can't remember getting the customer service they provided. I also received a personal letter from them after my visit thanking me for being a customer. They made me feel like a part of their family.

Caleb M.

5/5

Tired of the hustle and bustle of large chain pharmacies, I gave Jones a try and let me tell you I’m glad I did! The staff is always so welcoming and nice. They always have my prescriptions on time and if they don’t they’ll have them ready in 5 minutes. Great pharmacy and good people!

Lou E. (.

5/5

Love this pharmacy and staff. Forget the chain pharmacies , as even the owner knows her customers. Never long waits,(usually in and out in 5 minutes tops), and if they don't have it, it doesn't take a week to get your medication (Walgreens in wetumpka). I'm a customer for good, (I even make the 30 minute drive since moving to stay with Dutchi and her staff...that speaks for itself).

Don M.

4/5

I like the home town feel of Jones Drugs. Great service every time I go. Something that the big box stores can't give you.