Jiffy Lube - San Jacinto, California

Wendy B. G.

Went in for a simple oil change, and they tried selling me on other products to buy. I am willing to bet cold hard cash that they assumed that I didn’t know anything because I was a woman. Not only that they didn’t even do their job, I had to take it to another mechanic to have my oil filter changed because they didn’t do it. The other mechanic only charged me 40 bucks to get a change, here I was charged 108 for just the oil change.

To put it simple, sexist and a scam? Pick a struggle. Don’t bring your business here. If I had the option to give 0 stars I would.

Martin

I've gone to this location quite a few years with both of my vehicles and have never had a problem. Seems like a lot of new employees when I go, but everyone has always been courteous. I've only gotten oil changes and radiator flushes, and I install my own air filters to save a few bucks. The only issue I've run into is the manager saying he doesn't need the coupon that gets emailed to me, as they've got it figured out already. They still vac the interior and clean the windows....no problems!

Mondalayo L.

Horrible service 0 stars! Very poor experience! I want my money back and they lied on my service received report! They were going to let me leave without telling me my coolant was empty I had to tell them to check my other fluids and I had to tell them to check my tires for me. My 25$ off coupon wasn’t accepted it was the worst experience I’ve ever received getting an oil change. Very

Monica ?. M.

Always a pleasure to have my oil service done here. All are very professional and knowledgeable. I highly recommend this Location. Keep up the good work 👍👍

Matthew E.

Love the employees, there all very nice! The inside waiting room definitely can use some remodeling I’ve been going there since I was a kid and never seen any get renovated! It’s definitely more motivating to go somewhere that is comfortable to wait in!

mary L.

I’m new in the area and this was my first experience at this location. Everyone was fantastic! They got me in right away and explained everything I needed during service. I will definitely be coming back and would recommend.

Charlene H.

Wonderful service I been frequenting this location for 5 years seen a lot of guys come and go but this is good group of guys very professional!

Nel H. J.

I recently visited Jiffy Lube located near 7th St along State St in San Jacinto for a vehicle inspection necessary for my Lyft/Uber driving. From the moment I arrived, I was impressed by the welcoming atmosphere and professionalism of the staff. On my initial visit, the mechanic was exceptionally informative, taking the time to assess my vehicle and explain in detail what was required to pass the inspection. This proactive approach not only saved me time but also helped me understand potential issues that I could address beforehand, ultimately saving me money.

When I returned for the actual inspection, I was pleased to find that the process was streamlined and efficient. The team worked swiftly, and I appreciated their attention to detail. My vehicle passed the inspection without any complications, which was a relief. The cost of the inspection was approximately $47, a reasonable price given the high level of service provided.

I was particularly grateful that Jiffy Lube is listed as an approved vehicle inspection site for Lyft, which made my experience even more convenient. The customer service throughout my interactions was outstanding; the staff was not only friendly but also genuinely invested in ensuring that I was satisfied with the service. They took the time to answer any questions I had and made me feel valued as a first-time customer.

Overall, my experience at Jiffy Lube was highly positive. The combination of knowledgeable staff, efficient service, and excellent customer care left a lasting impression. I would not hesitate to recommend Jiffy Lube to others seeking vehicle inspections or general automotive services. It’s reassuring to know that there are places that prioritize customer experience while delivering quality service.