Haier Plumbing & Heating Inc - Okawville, Illinois

Paul K.

These idiots have destroyed my entire neighborhood in the dead is winter and in top of that they broke my main water line and refuse to fix it. I will be filling a claim with the better business bureau and a lawsuit for all damages. They also god a hole next to my foundation and just left it exposed, and here is a picture of a broken shovel they discarded where the entire community brings their children to play.

Kristen A.

If you want a company to come to your town, leave soil and rocks covering the main (paved) roads and intersections, your front yard completely tore up for a month at least, and block roads without signs or warnings…then this is the company for you.
Don’t even think about having a car that isn’t caked full of dirt or mud for however long they are in your neighborhood. They clean up nothing.

Stephen B.

I've called several local plumbers to try to get some help diagnosing a bad sewer line. After not being able to get an answer, someone referred Haier to me. I called them and explained the situation and they were able to send someone out to look the SAME DAY. Their technician Nick was very professional. He explained to me what he had done, the issues that existed (thoroughly), and the solutions available. (Basically, our sewer line was very old and collapsing at spots, and it would need to be replaced.) He was honest and direct. The next day I received a quote from Haier through email. I sent my questions to their estimator (Vern), who patiently answered them all, and discussed the process. When I agreed to their terms they scheduled my project. The next day I had a question, and Nick answered my call late in the afternoon and provided the answer, also telling me he had stopped by to double-check earlier in the day when he was on a project nearby. That is above and beyond, and very much appreciated. They completed the project two days after I agreed to the contract, and now I can finally poop again in peace! The experience of working with Haier was EXCELLENT, which is not always the case when working with a service company. I will definitely be referring them in the future.

Cindy B.

In reading the prior reviews, I echo what Stephen Bouchette wrote from approximately a year ago. We were completely satisfied with this company and all of the employees we dealt with from Sharon to Vern and Nick.

It's difficult to not repeat what Mr. Bouchette wrote in his review. We've had many disappointing experiences with other companies. It was so refreshing to work the Haier. Vern was extremely patient and helpful answering all of our questions before we committed. Nick's work ethic, knowledge and talent deserve high marks. He's a keeper!

We will definitely use Haier again. Thank you so much for being there!!!

chris N.

Dropped a load on construction site there guys met me out there got the load off extremely fast very professional

Tom D.

We had our outdated clay sewer line replaced when we moved into our current house a couple years ago. After calling around we hired them for the job, they got it done quickly and did a good job, zero issues since.

Richard M.

We needed a new water heater. they came checked out they needed. Two hours later they came back with the new water heater. Installed it in about an hour. Cleaned the mess and hauled off the old water heater. The best part the bill very reasonable super company, employees very helpful and answered all my questions.

Lee A. K.

Very professional and very polite. Prompt on the times they said they would be there. They clean up even my mess I had. The prices for the jobs we've had done are very reasonable. I highly recommend this company for all of your needs. They give promt estimates and each time they final cost has been below the eatimate. Thank you Haier Plumbing Robert Spears and Lee Ann Kappert