Gulfcoast Transportation Systems - Fort Myers, Florida

Ale C.

this person almost wrecked my vehicle when switching into my lane; passing a car that was stopped in his lane. I had hit the brakes and to get out of my lane and onto the curb. Six mile and colonial 1:23pm.

Heather

I have used this company many times for pallets that I needed shipped to California. Crystal in the office is always helpful and friendly. The drivers are prompt and polite. There are many freight carriers in the Fort Myers area but I prefer this company and will continue to give them my business.

Reyna T.

We recently used Gulfcoast Transportation for our cabinet delivery. They are efficient and reliable. Their team was courteous and professional, they unloaded my shipment into the garage with care. I would highly recommend.

kim H.

Fantastic company. My furniture delivery was on time. Exactly on time. When does that happen. Scheduling was a breeze. Driver was one of the nicest we’ve ever had. Quick. Courteous. Made sure to take his time as to not damage anything. Highly recommended. Will definitely use again. Thanks for the great experience.

Elody K.

Too bad a zero wasn’t available on this rating scale. What horrible customer service. First the rude driver backed a huge truck onto my paver driveway. All reputable companies know not to do that. After he left I noticed that the truck left huge oil stains on the drive. I called the company and was lectured about the proper removal procedures for oil stains. Scott Hall, the terminal manager, took no responsibility for the damage, in fact he said stains were to be expected on driveways. So I tried his method, Dawn dishwashing liquid and hot water. After two treatments the stains are still there. I also called Central Freightlines who had subbed out the delivery to Gulf Coast they also took no responsibility but talk to Scott too. The Central employee also said Scott was rude to her. Never use Gulf Coast transportation... ever!

MOSS B.

Do Not ever use this company. Your items would never be delivered. I have ordered an item online that offered a very convenient free delivery. I got a call from Scott at Gulf Coast Transportation that HE IS NOT GOING TO DELIVER my item and I need to pick it up by the dock. WOW! I refused.

SCOTT INSISTED FOR ME TO PICK UP THE ITEM IN PERSON AT THE DOCKS! WOW!

REASON # 1: I was told that Scott IS NOT GOING TO DELIVER because he can't find my home on the map!! I noted, the home is located about 2 miles from the center of downtown, the city of about 62,000 in population and the home being there for over 50 years!! It is not like we are talking about in the middle of no where. MY RESPONSE: I was at work and took my valuable time from work to direct him to MAPQUEST and guided him street by street... and he said: "ho yeah, there it is!"

REASON # 2: But in response, Scott said that he is NOT GOING DELIVER because he just MapQuested and it looks like the street is too narrow with trees on the sides.

MY RESPONSE: I was shocked, for all my furniture, the appliances, the washer, the dryer (Here, we are are talking about big trucks!!), the kind size bed and the mattress were delivered to my doors, as well as the the garbage trucks had no issue to drive. He said he will not deliver because he does not know how other deliver company are do it, he is not going to! WOW

I insisted again, offering the suggestion of Dolly.

REASON #3: He said that he needs a signature.
MY RESPONSE: I said OK, I am at work and here what we can do. A.) May I sign a paper and leave my signature at the door? He said yes. I DID! Then B.) I asked him to call me about 10 min before he arrives so I could possible drive up (missing my work) to assist him.... I kindly asked if that would be assertable. He said yes.

I got home on the delivery date, the note was gone but the item was not left... I called office, then I was told that apparently, I was supposed to write on the signed paper that I authorize it. Scott never told me that, Furthermore, I was the one who was suggesting to leave my signature at the door. This time I was recording and asked WHAT EXACTLY NEED TO BE DONE SO THE ITEM WOULD BE DELIVERED! I was told of I want them to deliver I need to pay the delivery fee…. I asked to speak to the owner. It was refused… I called after hours, leaving VM for the owner, he had never called back…My sofa never arrived on time when it was needed. It never arrived

Also, I just saw the owner of Gulfcoast Transportation Systems Bill Edwards posted 5 start review to his own business, answering to someone 1 star a review. It is a violation of Google, conflicts of interest policies and should be investigated.

Jose A.

Received order as promised. Appointment window given with a 15 minute call ahead. The driver was courteous and even put it in my garage.

Ernesto R.

I’ve used this delivery service multiple times for tire and wheel deliveries. Top notch support. Crystal is super helpful. Highly recommended!