GCI Store | Kotzebue - Kotzebue, Alaska

GCI Store | Kotzebue: Your Telecommunications Partner

In the heart of Kotzebue, Alaska, the GCI Store stands as a cornerstone for telecommunications services. Located at 333 Shore Ave #103, Kotzebue, AK 99752, this establishment serves as both a physical storefront and a hub for GCI's extensive offerings. For customers seeking reliable telecommunications solutions, internet connectivity, or information about cell phone services, this location in the scenic Northwest Arctic Borough provides essential access points.

Core Services and Specialties

GCI, or General Communications Inc., is a prominent telecommunications service provider operating across Alaska. The Kotzebue store specifically offers a range of services tailored to meet the needs of both residential and business customers. Key specialties include:

• Business-to-Business (B2B) Services: Customized telecommunications packages designed for local businesses.
• Cable Television Installation and Support: Providing entertainment options for homes and offices in the region.
• Cell Phone Store Services: Offering sales, activation, and technical support for GCI mobile plans.
• Internet Service Provider (ISP) Options: Delivering high-speed internet connectivity tailored for various usage needs.
• Telephone Company Solutions: Traditional landline services alongside modern VoIP (Voice over Internet Protocol) options.

As a comprehensive cable company and Internet service provider, GCI Store in Kotzebue is well-equipped to address a multitude of connectivity requirements. Whether you're a local resident needing dependable home internet or a business owner seeking enterprise-grade networking solutions, the staff at this location are positioned to assist, often with personalized advice suited to the unique challenges of life in the region.

Location and Accessibility

Nestled at 333 Shore Ave #103 in Kotzebue, the store is strategically positioned to serve the community effectively. Its proximity to other local amenities makes it easily reachable for customers needing in-person assistance with their accounts, equipment, or service inquiries. Notably, the store prioritizes accessibility, featuring:

• Wheelchair-accessible car park: Ensuring convenient access for individuals with mobility impairments.
• Wheelchair-accessible entrance: Providing seamless entry for all visitors, enhancing the overall customer experience.

These features are particularly valuable in a community like Kotzebue, where accessibility considerations can significantly impact daily operations and customer interactions. The store's design reflects a commitment to inclusivity, making essential services available to everyone in the community.

Contacting GCI Store

For direct communication, customers can reach the GCI Store in Kotzebue by phone at 907-442-2620. Alternatively, they can explore the broader range of GCI services and potentially find store locations across Alaska by visiting the official company website. While the specific Kotzebue location page details local offerings, the main corporate site provides comprehensive information about GCI's nationwide telecommunications portfolio.

Customer Feedback

The store benefits from customer engagement, reflected in its presence on various review platforms. Currently, GCI Store in Kotzebue maintains a significant online footprint, with 21 reviews available on Google My Business. The cumulative rating stands at an average of 3.7 out of 5, indicating a generally positive customer experience despite some areas where improvement might be sought. These reviews typically touch upon service quality, response times, and the effectiveness of technical support in resolving customer issues.

When considering whether to engage with this store, interested parties might look for patterns in the reviews regarding specific services or perhaps note any recurring themes that could provide insights into the typical customer experience. The combination of positive reviews and the store's accessibility features positions GCI Store in Kotzebue as a viable option for telecommunications needs within the community.

Conclusion: A Valuable Resource for Kotzebue

For residents and businesses in Kotzebue seeking reliable telecommunications services, the GCI Store represents more than just a retail outlet—it embodies a commitment to providing essential connectivity solutions. From high-speed internet and cable services to mobile phone plans and business solutions, this location offers comprehensive support tailored to the local context. Its accessibility features further enhance its value as a community resource, ensuring that all customers, regardless of physical ability, can access the services they need.

Whether you're a long-time GCI customer looking for local support or a newcomer exploring telecommunications options in Kotzebue, the store serves as a valuable point of contact. With a solid customer feedback profile and dedicated service offerings, GCI Store in Kotzebue continues to play an important role in the region's infrastructure, connecting homes and businesses through the essential technology they rely upon daily.

👍 Reviews of GCI Store | Kotzebue

Kaleb B.

1/5

The condition of the routers given to customers is unacceptable. The first router I received was scraped/covered in dried white paint with a rock stuck in it. When I returned it the next day, the replacement router also had a questionable substance on it. This level of carelessness reflects poorly on quality control and customer service. I suggest improving the cleanliness and professionalism at the front desk to avoid similar issues in the future. Very disappointing experience.

taman B.

5/5

Seth was the customer service representative who handled my account. He was very professional and even went out of his way after hours to help me with internet issues. Kudos!!!

gino.

2/5

What a joke. Bought EVERYTHING I needed, spent alot of money and they couldn't even transfer one phone content to my new one, told me I had to do it at home and use up my data! The only reason I didn't leave and get my money back is cause they are the only ones in town!

Bernadette R.

5/5

I love this store and it's employees they are friendly, professional and VERY helpful. They always go above and beyond to be of service.

KyEsha G.

1/5

The phone number doesn't work. What is the actual phone number to reach the store?

Michael S.

5/5

Excellent customer service, and knowledge of GCI cell services and products.

Lois D.

5/5

I love the GCI store

Renee N.

5/5

It's a good place to buy electronics