Freeway Towing & Storage - Phoenix, Arizona

Gilbert J. J.

Great customer service from start to finish. The guy who answered the phone was pleasant, and the driver George was also very professional and pleasant. They called me to give me status and was really surprised how fast they were able to get me a tow. Price was what was not overly crazy for the tow. I would use them again.

Esgar G.

I had an excellent experience with Freeway Towing & Storage, thanks to George’s professionalism and efficiency. From start to finish, the service was seamless. George was punctual, handled everything with care, and maintained great communication throughout the process. The customer service team was also highly responsive, making the entire experience stress-free. I highly recommend their services—definitely a 5-star experience!

marcelinas M.

I have used this company for almost 10 years. Not always have I needed a tow but when I have they've been there
they have been a great company, with great service, and reasonably priced!
Here is why I think this company is amazing!

The first time I called for their services. I was stuck on the side of the road with my three young children. It was very hot and I had never used a towing company. I had googled towing companies and this one happened to show up. I went with the first one.

when I called, they answered right away and they had somebody out right away within 30 minutes. I am not saying that every single time you call they will answer within 30 minutes that just was my experience at that time. Money was super tight and I was so nervous I wasn't gonna be able to afford a tow truck. But they made it possible for me to have my car towed.

I am not saying that they will give every single person a break. I am saying that their prices are reasonable and fair. I did the research and they definitely have come up on top as far as price.

I am all about small businesses and helping them out. I am also not sure that they are technically called a small business, but they helped out as if they were an enormous company with enormous employees and drivers!

I don't usually write reviews because they do
take up time.

But this company has really come through for me and I greatly appreciate their help!

I can say this company is organized, prompt, nice, and organized. And that's what I truly like about this company!

Sergio M.

5 stars!!! Fast and excellent service!!!! Raul did an amazing job!! Got yo me within 15 minutes and hooked me in less!!! Other companies gave me 1 to 2 hours ETA!!! I will forsure continue using Freeway in the future!

Ward

The EV experience has not been positive. That is okay, Raul my tow truck driver, turned an absolutely crappy day into day on the beach with a cold brew day. Highly recommend Freeway towing, and if you can request Raul. Extremely friendly, prompt, professional and makes grumpy old men less grumpy. Thank you Raul, you are amazing and provide my kind of customer service. May the tow gods smile on you, providing you safety and amazing tows.

Will S.

Excellent service and a top-notch company. I highly recommend this towing company if you have a nice car that you need transported.

Angela M.

Excellent communication, very professional and prompt! Everything they did was A+ and the price was very reasonable, especially for having to get towed on a Sunday. Their tow truck was in great shape and George safely and quickly helped get my car back home. Glad to have found Freeway Towing. Thank You!

Matthew B.

Well I had two experiences, first one I called in for the tow, it's says 75 dollars on the website, so he tows the car about 1/2 mile to discount tire and then charges me 120. I think no big deal, let it go. About a week later, I need a tow to Scottsdale from my house, it's about 28 or 29 miles, they tow the car and charge me 255 dollars, yes for 29 miles!!!! Now my car is not lowered or altered at all. Just a regular car with a flat tire cause of a cracked rim. Which I put on the street to make it easy for them. So I email them the next day cause I'm wondering where in the hell they got 255 when the math simply doesn't add up. I wrote 2 nicely worded emails, asking for just a price explanation.I RECEIVED NOTHING, not even a phone call. If this is how you demonstrate customer service. I mean it would have taken 2 minutes to look at it and explain it to me. Still haven't heard anything!!!!