Forward Air Freight Inc - Des Plaines, Illinois

Forward Air Freight Inc is a reputable freight forwarding service located at 250 Wille Rd, Des Plaines, IL 60018, United States. Established with the aim of providing efficient and reliable transportation solutions, the company has earned a strong reputation in the industry. With their commitment to quality service, Forward Air Freight Inc has become a trusted name in the field.

Customers can reach the company by phone at 8472975730 or by visiting their website at forwardair.com. The website offers comprehensive information on their services, allowing potential clients to learn more about what Forward Air Freight Inc has to offer.

Specializing in freight forwarding, Forward Air Freight Inc has demonstrated expertise in handling a wide range of transportation needs. Their dedication to customer satisfaction and their extensive knowledge of the industry have contributed to their success in the competitive world of logistics.

In addition to their specialization in freight forwarding, Forward Air Freight Inc takes pride in providing accessibility to their clients. The company offers a wheelchair-accessible entrance and a wheelchair-accessible parking space, ensuring that all customers can easily access their services. This attention to accessibility reflects Forward Air Freight Inc's commitment to inclusion and their desire to cater to a diverse clientele.

Forward Air Freight Inc has garnered a considerable number of reviews on Google My Business, with a total of 208 opinions shared by satisfied and dissatisfied customers alike. The average rating for the company stands at 3.6 out of 5, indicating a generally positive perception among those who have utilized their services. While there may be room for improvement, the majority of reviews suggest that Forward Air Freight Inc delivers on its promise of reliable and efficient transportation solutions.

👍 Reviews of Forward Air Freight Inc

Gk N.

2/5

I wanted to give this place 3 stars but forcing drivers to stand by their docks especially in negative degree weather is actual torture. They should just have the driver put down their number and call them when their load is finished

Bai B.

1/5

The warehouse staff are slow and incompetent, with extremely low efficiency. Drivers have to stand at the dock and watch them unload—it's absurd.

William I.

1/5

Security at this place is rude. She knows who she is. I work here and she wouldn’t even lift her face out of her cell phone, she just waived us in? I proceeded to get out of my truck to walk around to ask her if anyone turned in a flashlight and some hand tools but I didn’t even get one word out and she cut me off saying she just got there and she didn’t know anything? Really? Good luck Forward getting your loads documented correctly. Wow! So rude 15:23 on 5/19/24

Raymond N.

1/5

The security guard is very rude and lazy she wouldn't even stop playing with her phone to answer a question about where to park. She should be fired then she got lots of time to play on her phone.

Ahmed A.

1/5

This place is bad no restrooms no lounge room I’ve been waiting for 45 minutes to submit my paperwork

J V.

4/5

Forward air contract drivers should have door passes to the breakdown and showers without having to wait until someone can open it for you .

Tyrell W.

4/5

I have to give it 4 stars just for the entrance and waiting area. Because that was neat and clean. That's just on the surface, meaning I'm on the outside looking in. Don't know how it really looks on the inside of this business, because I just went there for an interview.

Jon V.

5/5

Very professional. You better have the right number, though. Once we figured out my load was an "import", the load happened very quickly.
Great loader. Very good office people.