First Class Moving & Storage, Inc. - Northbrook, Illinois

First Class Moving & Storage, Inc.: Your Reliable Moving and Storage Partner

First Class Moving & Storage, Inc., situated at 3060 Commercial Ave, Northbrook, IL 60062, stands out as a trusted name in the moving and storage industry. With a comprehensive range of services including moving and storage solutions, this company ensures that your relocation or storage needs are handled with care and professionalism.

Contact Information & Online Presence:
For those seeking assistance or inquiries, First Class Moving & Storage, Inc. can be reached at Phone: 8007040242. Their website, 1stclassmovers.com, offers an extensive overview of their services and provides an online platform for potential clients to get in touch.

Special Features:
What sets First Class apart is not only their excellent service but also their commitment to accessibility. The company boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that everyone, regardless of mobility, can receive their services comfortably.

Opinions and Reviews:
With a solid presence online, First Class Moving & Storage, Inc. has garnered 60 reviews on Google My Business. The average opinion is a commendable 3.9/5, indicating a high level of customer satisfaction. This positive feedback speaks volumes about the reliability and quality of service provided by the company.

Key Characteristics and Information for Potential Clients:
- Services Offered: Moving and storage solutions tailored to meet individual and business requirements.
- Accessibility: Both the business location and parking facilities are wheelchair accessible.
- Customer Reviews: A wealth of reviews on Google My Business, with an average rating of 3.9/5, showcasing customer satisfaction.

Recommendation for Those Interested:
If you're considering relocating or need reliable storage solutions, First Class Moving & Storage, Inc. is definitely worth getting in touch with. Their website, 1stclassmovers.com, offers detailed information about their services, pricing, and the process they follow to ensure your belongings are moved safely and efficiently. Don't hesitate to reach out via their contact number or visit their website for a quote and to discuss your specific needs. First Class's commitment to customer satisfaction and their accessible services make them a top choice for anyone requiring professional moving and storage assistance.

Remember, moving or storing your possessions is a big decision, and choosing the right company can make all the difference. First Class Moving & Storage, Inc. is poised to offer you peace of mind during this transition. Contact them today to experience their exceptional service firsthand.

👍 Reviews of First Class Moving & Storage, Inc.

Elizabeth R.

5/5

Used First Class for a 95 mile move from Deerfield to Roscoe IL and two night on-the-truck storage. Can't say enough good things about the entire process from getting an in-person quote to the foreman -Jonnie and his team! They were careful, worked like dogs, protecting all flooring and carpets to wrapping all furniture, even my grill and patio set. Move Out and Move in went smoothly as they communicated very well every step of the way and took great care of our belongings. They even helped me add felt pads to the bottom of all furniture on Move In day. A few of our things did not have them and the new floors needed protection. Hire First Class with CONFIDENCE!

Christina C.

5/5

First Class Moving and Storage lived up to their name. Working with Ronan and Heidi in the office was a joy. I could tell I was in knowledgeable hands, and this reduced my anxiety about the big move of my Mom's furniture to various locations. The team that came to move the furnishings was professional, organized, hardworking, and just generally helpful and thoughtful. With your help we made an apartment into a home for a refugee family, and we helped formerly homeless older folks live with dignity. Thank you!

T G.

1/5

Moved household belongings 2000 miles. Sent list and pictures of everything going and got a quote. The truck showed up on a Saturday. The driver immediately said we had double amount of what was quoted. And the price would be double and it would have to be cash! So we ended up having to leave 2 rooms of furniture. Then they left a $600 vacuum but took the attachments! They took a mattress we said to leave and left a good mattress. They said they would deliver to new place within 2 weeks. Didn't show and rarely even answered the phone when I would call. Showed up after 4 weeks. The driver had no help and had to unload and put together furniture all by himself. The whole experience was a nightmare start to finish.

Ashley B. W.

5/5

This hopes to be the most deserved love letter a long standing and endlessly devoted customer could write. There aren't enough stars available.
My relationship with First Class Moving and Storage goes back decades. With No other connection to anyone at the company other than being the world's most grateful client to have found them. I have used them for multiple moves, complicated divisions between multiple locations and storage in the same moves and even a no notice emergency move for ill family members. I have been present for some and absent but left color coded notes with tips and beverages for them for others. Every time has been flawless and a deep sigh of relief. The crews are wizards at combining efficiency and speed with the most careful packing, wrapping, carrying and moving of anything from big furniture to more fragile, small or antique pieces. They are polite, friendly (such great people!) and we really don't realize how amazing moving can be until it is done exceptionally well. When my things have come out of their clean and climate controlled storage, a year plus later, they are all as good as when they went in. I have never had even a hint of a disappointment or any problem whatsoever with any of their services. They continually exceeded my expectations even after I got use to their flawless service.
I am privileged to say I have built a relationship (beloved and trust kind- no compensation or financial benefit) with them and if this doesn't tell you how great a company it is, the staff is the same, decades later. Heidy at the helm of coordinating everything is a human unmatched. She is truly an angel and makes dealing with these stressful tasks an actual joy. No joke. She is an exceptional person in what she does and how she does it.
I don't remember the year of my first move with them- best guess is early 2000's. I've used them at least a half dozen times personally (often with the same crew) and referred more people than I can count. Not one friend or referral I have sent their way has ever had less than the BEST experience. I now live far away and had to call and consult on some odd moving questions for a few things back in Chicago. Heidy dazzled me as much as ever. And helped me above and beyond.
Look, it's moving, it's stressful and overwhelming physically. We hire people bc most of us can't fathom doing it ourselves. It's often expensive and involves transporting all of our personal possessions. This is not the time to find the cheapest quote or not care who gets it done and how it gets done. I've heard horror stories from friends who used various other movers. First Class is more than worth their services in gold and they all work to make it the least stressful and most positive experience it can be. Be good to the crews, tip and pat yourself on the back for finding the best movers you could find! They are worth every dime and then some.

Rebecca R.

1/5

I used First Class Moving & Storage to move me from the southwest suburbs to Chicago and it was a very good experience. I was only at that location for 10 months and did not open many boxes. I needed to move again 1 1/2 miles away from that location and that experience did not go well. I had to be out of that location in two days and in the middle of the move they decided that they were not going to move me. I was devastated. I was hoping to be out of that place by the end of the day and instead I had to do the rest of the packing, taking belongings down stairs, carrying boxes up stairs etc. My body has paid the price for doing this with doctor and chiropractor visits and massages to try to heal the pain. To say the least I am still in pain for having to do the job they said they were going to do. Very unprofessional and I would not recommend First Class Moving & Storage, Inc.

Todd M.

5/5

I recently used First Class Moving in order to move to my new apartment in the north suburbs. My entire extended family has used First Class for years now and everybody is always pleased, satisfied, and recommends the company. My latest experience was exceptional. Donny in the office that initially set up the move was very helpful and kind, scheduled it perfectly. Heidy who supervised the crew was very friendly, responsive, and a great help. The crew which consisted of Danny, Sylvester and Keith (foreman) were nothing but fantastic. They were all so friendly and kind, treated all my things with the utmost respect and I couldn't be happier with the result. I really can go on and on, but the point being I highly recommend the company and the staff is truly exceptional.

Marissa B. G.

5/5

We needed movers for our move from the city to the suburbs and First Class Movers came highly recommended from a friend. I couldn't have been more pleased. From start to finish they were professional, timely and polite... from the person who answered the phone, to the consultation, to the day of move. It was pouring rain the day we moved and Marcelino Moreno and team (Irving, Alberto, Jhonatan and Andy) were outstanding. Nothing broke, no walls were marked up, carpets/floors were spotless, etc. Lastly, my final bill was $800.00 less than expected as I was well organized with packing so they didn't have to take as long to complete the move. Highly recommend! We will only use First Class Moving going forward.

Terry P.

2/5

I rarely write negative reviews to companies but thought that my experience warranted this.
I used this company back in December of 2021 to move me out and put me into their storage facility. The crew was nice and quick considering that it was a horrible snowy day. I moved into my new home in August of 2022 and again the crew was nice to work with. In unpacking my boxes that went straight from my old home to their storage facility to my new residence , which I had no access to, I noticed there were at least 3 boxes missing from my kitchen and hallway. I was emptying boxes and started noticing where is this item and that item, which I had packed myself. I also noticed that one of my crystal lamps was chipped from the bedroom which they had packed and unpacked themselves. I then called to let the office manager Heidi know and was instructed to send a detailed itemized list of the items that were missing and damaged. No reply to follow up email no answer on voicemail.
A month later I received a letter stating stating that my issues had been sent to the claims processing team and a response could be expected in 30 days.
almost 6 months later I have yet to hear from the company or office manager.
Terry