Firehouse Subs Enterprise - Enterprise, Alabama

Gina Bowden

Staff was friendly and pleasant. Made me feel like my business was appreciated. It was so nice to be waited on by someone that was actually proud to have a job and didn’t mind working. They did a great job and worked well with each other. A great team effort!

Final

James Brown

Service was good at the counter but that was it. Ordered my food and watched 5 people who came in and ordered the same get theirs before me. By the time they asked if someone was missing a sub i had to leave. Got to work to find out they gave me the wrong one.

Chanel Merriwether

I literally just bought this sandwich & it is the most soggy, over dressed, disgusting, SLOPPY, incorrect sandwich I’ve ever spent $14 dollars on and I’m PI$$ED. Don’t ever order online they will just throw your sandwich together. Do you see the BACON I was charged extra for? Or the banana peppers They are literally on the receipt right after bread…. I’m upset because I ALWAYS have a problem with this place. I don’t even have the energy to go back … just put my newborn to sleep and I finally had time to eat and I was given this…… brb going to go cry

Ralph Martz

They would not honor their advertised special. They disconnected their internet so the APP could not be used. I called them and they would not honor the 50% discount over the phone. They lied and said it was a Corporate issue. I used the same APP for Ozark store and no issue. They called Corporate and we're told no issue. Great service in Ozark, poor dishonest management in Enterprise Alabama. Ozark is only 9 minutes further, guess who will feed my crew again.

Natalie Driskell

Awful! They ran out of sweet tea before 8 pm and didn't make any more. They didn't change their gloves between sandwiches and got red sauce all over everything. The bag, receipt, sandwich box, and my sandwich. Talk about cross contamination. This one just keeps going downhill. Sad.

Madison Holland

I am a VERY picky eater, especially when it comes to sandwiches, since you can usually make those yourself at home and have full control… My go to here at Firehouse Subs has ALWAYS been a club on a sub, but I’m not a fan of the side pickle spears anywhere, and I prefer honey mustard over deli mustard!!! It’s an odd substitution, I know, but you’ll love it if you try it. Any other fast food place I go to disregards my modifications entirely, and I end up picking things off myself. I decided to order through the app one day, which is set up WONDERFULLY btw (very user friendly!) and was a little nervous I was still going to have the deli mustard on my sandwich. When I arrived to pick up my order, the staff was extremely kind, directing me to the rack of online orders and making sure I had all my chips and drinks before I left. When I checked the sandwich, there was no pickle on the side, no deli mustard on the sandwich, and honey mustard instead of deli mustard. Firehouse, y’all have a (slightly picky) customer for life!

Clifton Boylston

DO NOT eat here… especially if you order online!! THEY DONT WANT YOUR BUSINESS!! Sunday 24 March 6:30pm I ordered an online order, walked in to pick it up. And I guess they assumed that I was there to make an inside order, because one of the females behind the counter from across the sandwich station asked the manager “If online order customers bother him?” And his response was “pretty much yeah!!” I wanted to open my mouth but the adult in me decided to be responsible. Good Job Firehouse in Enterprise!!

Michelle Michelle

Update. Even after I made a complaint on the customer service site about a hair in my sandwich, I STILL NEVER HEARD FROM ANYONE.
SERVICE SUCKS. SPEND YOUR MONEY ELSEWHERE.