Family Drug Inc - Big Stone Gap, Virginia

Family Drug Inc is a well-established pharmacy located at 14 E 27th St N, Big Stone Gap, VA 24219. Established in 1975, this local business has been serving the community for over 45 years. They offer a wide range of pharmaceutical services and products to meet the needs of their patients.

About Family Drug Inc

Family Drug Inc is dedicated to providing exceptional customer service and personalized care to each of their patients. Their knowledgeable and friendly staff is always ready to assist with any questions or concerns. The pharmacy offers prescription services, over-the-counter medications, and various health and wellness products.

Especialidades

• Pharmacy
• Drug store

Points of Interest

• Drive-through
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Quick visit
• Credit cards accepted
• Debit cards accepted
• NFC mobile payments

Opinions

This company has received 23 reviews on Google My Business, with an average rating of 4.6/5 stars. Customers appreciate the friendly and knowledgeable staff, as well as the convenient drive-through service. Many also praise the pharmacy for their competitive pricing and extensive selection of products.

Contact Information

Phone: 65231713

Website: familydrugbsg.com

Address: 14 E 27th St N, Big Stone Gap, VA 24219

👍 Reviews of Family Drug Inc

Lisa M.

1/5

Worse pharmacy I've ever been to. They kept trying to charge me for things my insurance paid for. I didn't have a co pay at any other pharmacy. I stopped using them. My boyfriend has no co pay on certain meds yet they charged him. My son has no co pay yet after they had him sign a confirmation of his information which included his insurance numbers they tried to charge him. I had words and of course they had an excuse and put the blame on him. Do yourself a favor and find somewhere else because they are not only an unfriendly bunch that will leave you waiting at the counter no even getting up to wait on you but they are crooks

Lone C.

5/5

They go above and beyond for me in the two+ years I've been here. Autumn is an angel, and several other workers go out of their way to learn their patrons so it doesn't get awkward or take a million years trying to spell basic info.

Christian L.

5/5

I was in Big Stone Gap today and visited Family Drug. What a pleasant experience! The staff was so friendly and helpful. It's wonderful to be treated as a person instead of "a number." Thank you!

Shaneé L.

5/5

I love Greg and his staff!! They are perfect to everyone when I come into their establishment I have never heard a harsh word.. Greg is the nicest man whenever anyone needs help, he is right there.. I have seen him stop what he is doing and walk right down and consult and help his customers and even comfort some that are upset with kind words.. Everyone there are truly a blessings to this community!!

Tim O.

5/5

Very helpful and very kind and they will answer any questions about medication or you can get them to help with your sickness.

Michelle T.

5/5

I’ve been under the care of Greg Large since I was a child. Mom absolutely loved Greg and as I became an adult I will not go anywhere else. He takes time to talk to u about your meds and details about them. I will never go anywhere else because like you trust your doctor to keep you healthy I trust my pharmacist to take care of my meds. Also Autumn his daughter is great as well and I trust her with any questions about my diabetic meds and suggestions. She is amazing. Like her dad the best of the best work at Family Drug.❤️❤️❤️🙏😇👼

Coranne C.

5/5

I love family drug, me & my family has been going there for a long time. Greg is so sweet & nice, caring & respectful and the staff are nice too and they are pretty quick at filling your prescriptions too .. I would definitely recommend going here than anywhere else !

Jesse W.

1/5

06/19/2014- Suboxone Patients Beware! I called from 10am till 2:54pm getting voicemail everytime until 2:54pm. I called to get 2 quotes. I told them I was a customer of a closed pharmacy and would be a new customer. Thats fine just bring an ID and Insurance card. I get there and was told they cant fill my rx. I walked out then my Anger flared. So I went back and nicely asked what the deal was explaining the above statements. She went back and a nice lady Tall, Slender and Long Reddish hair appeared in from of me. I was told "We only carry enough medication for OUR Patients"!?! I re-explained all the above again. She went back and "Pow Wowed with store", no one fessed up to talking to me. No one there wears name tags, nor gives a name when answering, if they do. I counted 7 or 8 Employees. I was in near tears and after begging for just a small portion of my rx and I would agree to xfer it to my usual (Walmart-Norton) she agreed. They went to work and I could hear her calling Walmart to transfer the remainder. After a 45min wait (which I hear is normal) I paid and was reminded again my rx was xfered. I wish I knew they wrote scripts as I would have saved allot of of time and money, by going there instead. I have never in my life heard such. The music is awful as well "Some Kind of Religiousness". I had my feelings hurt most of all. Escpecially after watching all the Druggies&Junkies roll in for their Xanax, Tabs, Percs, etc etc. ... the usual patients! I may add that you will be treated better at Walmart, sadly and pay less. I payed 62% LESS for the Klonopin and about a dollar on the Suboxone tablets. You will not see the Drug Dealing and Use at Walmart - Norton either.