El Pollo Loco - Chino Hills, California

Discover the Wonders of El Pollo Loco at 4200 Chino Hills Pkwy, Chino Hills, CA

Nestled in the heart of Chino Hills, El Pollo Loco stands as a beloved Mexican restaurant chain known for its mouthwatering Mexican cuisine and quick, delicious fast food options. Located at 4200 Chino Hills Pkwy Unit 210, Chino Hills, CA 91709, United States, this vibrant eatery offers a welcoming atmosphere for everyone from families to groups of friends, including solitary diners with its accommodating solo dining options.

El Pollo Loco is not just a restaurant; it's an experience. Their extensive menu boasts specialties including authentic Mexican dishes, catering services, and a diverse selection to cater to various tastes, making it a family-friendly and tourist-friendly spot. With options ranging from comfort food to healthy selections, there's something for everyone. Whether you're craving a quick bite for lunch or dinner, or even late-night sustenance, El Pollo Loco has you covered.

One of the standout features of this restaurant is its convenience. Patrons can enjoy kerbside pickup, no-contact delivery, drive-through services, and takeaway options. For those who prefer dining in, the restaurant offers a wheelchair-accessible environment with a parking lot, entrance, seating, and toilets designed with accessibility in mind. This ensures that wheelchair users and families with high chairs or kids' menus can comfortably enjoy their meals.

El Pollo Loco prides itself on quality service and food. With an impressive average opinion rating of 4/5 on Google My Business, based on 568 reviews, it's clear that many customers appreciate the blend of casual dining, good food, and extensive payment options including cash, credit cards, debit cards, and mobile wallets. Their free parking lot and on-site services add to the convenience, making it a preferred choice for many.

For those looking to explore the menu or plan a visit, the official website restaurants.elpolloloco.com is a treasure trove of information. Here, you can learn more about the late-night food offerings, browse the lunch and dinner specials, and even make reservations online if you prefer to avoid a wait.

👍 Reviews of El Pollo Loco

Susan S.

3/5

Giving it a 3 Rating because my salad was better then It looked. I paid for double chicken, which to be honest it didn't appear as. The avocado for the most part had the black bruising on it. It was my first time ordering through the app (which lagged). I specified how many and which type of salsas I wanted. Cool they ask! ..they will have them ready to go with my order(I thought). Wrong!. I pulled up into the drive thru line because there were no cars in line to pick up my online order. I was told by the attendant "Sorry we dont release Online orders through the drive thru"...I was in disbelief. How does that make sense? Like I seriously want to know If you know why. So my experience was annoying and inconvenient. I will give this location another shot but I will not be ordering through the app took too long. I was better off waiting in line, I would of got my salsa and not had to go inside and wait behind 3 ppl to clear the salsa bar. Make a clear area for online pick up, these people have already paid for their food. Instead people walk past you and don't bother to ask if anyone is picking up a online order. I hope to see staff working more efficiently next time. Hope this review helps someone.

JP D.

1/5

We ordered 3 pieces breast and wing and what I got was very dry meat and rubbery meat which I can't eat. It looked like this Chicken was left over from lunch time and reheated which makes the meat dry and hard to bite. Will not go to this branch again. You have been warned.

Rick M.

5/5

Food was perfect. Served quickly with friendly staff. This time in, I asked for no corn. It was served with corn and they had to remake my order. Sincere apologies were provided.

Charles S. C.

1/5

Oh my God El Pollo loco raise the price of their food and then made their entrees smaller my classic chicken tostada 10 little pieces of chicken the shell is small barely holds the salad$10.99 wow I'll save my money next time.

Gabriela V.

5/5

I had a delicious meal today, the customer service was great, my order was ready in about 2 minutes! My pollo bowl was fresh and tasty and the tostada salad looked just like the one in the picture 🙂 thank you

Andrea R.

5/5

the perfect place to go with the family, eat delicious and cheap, the workers are very friendly

Monica S.

3/5

I really do like El Pollo Loco. However they had an off day. I ordered in advance on the app and still had to wait fifteen minutes.
The chicken legs were like two bites, literally bird size. Pardon the pun. The legs and thighs were shriveled tiny pieces. I ordered 3 side salads that were nearly dry lettuce bowls.
Come on guys, I love you. Get it together! I don't want to see you close.

Ashley C.

5/5

I wanted to extend my gratitude to the El Pollo Loco team who ensured my large catering order was accurate and on time for my son's birthday party. From the moment I placed the order to Jesse ensuring I had everything needed for my event..the team truly went above and beyond. I appreciate all the hard work put into this order. I also want to highlight that the catering boxes were convenient and sturdy which made hosting my event easier. Thank you El Pollo Loco Chino Hills for all you do!!! Your professionalism and customer service was greatly appreciated!!!