El Kapitan - Huntington Beach, California

Address: 15591 Container Ln, Huntington Beach, CA 92649.
Phone: 148968267.
Website: elkapitan.com
Specialties: RV dealer, Manufacturer, RV repair shop.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of El Kapitan

El Kapitan 15591 Container Ln, Huntington Beach, CA 92649

⏰ Open Hours of El Kapitan

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Introduction to El Kapitan

El Kapitan stands as a prominent figure in the recreational vehicle (RV) sector, particularly within the vibrant community of Huntington Beach, California. Operating from its well-situated premises at 15591 Container Ln, Huntington Beach, CA 92649, this business offers a comprehensive suite of services catering to the diverse needs of RV enthusiasts and owners. Their multi-faceted approach positions them not just as a retailer but as a one-stop destination for acquisition, customization, and maintenance of motor homes and related equipment. The company's official online presence can be accessed via their website, elkapitan.com, providing further information and potential direct engagement. Reaching out via phone at 148968267 connects customers directly with their team for inquiries or appointments. For those seeking a thorough overview, this analysis delves into their core activities, physical location, accessibility features, and what users are saying based on available reviews.

Core Business Activities and Specialties

El Kapitan's expertise is clearly focused on the world of recreational vehicles, offering a range of services that cater to both newcomers and seasoned RV owners.

Service Type Description
RV Dealer El Kapitan functions as a dealer, likely offering a selection of new or pre-owned motor homes. They provide guidance in purchasing decisions, helping customers navigate the complexities of choosing the right vehicle for their specific needs, whether for family recreation, extended travel, or specialized camping experiences.
Manufacturer (Potential Role) The listing includes 'Manufacturer' as one of their specialities. This suggests a deeper involvement, possibly representing a specific brand or line of RVs for sale, or potentially having ties to manufacturing processes. Customers should inquire on their website or by phone to clarify which brands are available and the extent of their manufacturing connections.
RV Repair Shop Recognized as an RV repair shop, El Kapitan provides essential maintenance, troubleshooting, and repair services. This is a critical point for owners facing mechanical issues or seeking preventative upkeep. Their onsite services are highlighted, indicating convenience for customers who may not need to transport their vehicle elsewhere for routine or more complex fixes.

Location and Facilities

Situated at 15591 Container Ln, Huntington Beach, CA 92649, El Kapitan benefits from its location in a popular coastal city known for tourism and outdoor lifestyles, aligning perfectly with the recreational vehicle theme. This address places them within a specific service area, likely catering to residents of Huntington Beach, nearby Orange County, and travelers passing through the region.

The facility itself is equipped to handle the demands of RVs and recreational vehicles. Notably, El Kapitan emphasizes its commitment to ensuring all customers, including those with mobility challenges, have a seamless experience. They advertise a Wheelchair accessible entrance and a Wheelchair accessible parking lot. These features are crucial recommendations for prospective customers or visitors with reduced mobility, ensuring they can access the premises and receive services without undue difficulty. This focus on accessibility enhances the overall customer experience and broadens their market reach.

Customer Feedback and Reputation

Word-of-mouth and online reviews significantly influence potential customers' decisions. El Kapitan maintains a notable online presence, evidenced by their listing on platforms like Google My Business. According to publicly available data, they have accumulated 23 reviews from customers who have interacted with their services. These reviews consistently reflect customer satisfaction, culminating in an impressive average rating of 4.4 out of 5. This high score indicates a strong level of customer satisfaction across their various operations – whether customers are seeking to purchase an RV, are inquiring about their inventory, or are utilizing their repair and maintenance services. A consistently high rating suggests reliability, quality service, and a positive interaction between the staff and the community they serve.

Information and Recommendations

For individuals seeking information about El Kapitan, the primary sources are their official website (elkapitan.com) and their contact number (148968267). The website will typically host details about their inventory, service offerings, company history, and potentially customer testimonials. Potential customers interested in purchasing an RV can use the website or call to initiate discussions and arrange visits.

Individuals specifically interested in onsite services, including repairs or maintenance, should contact them directly to schedule an appointment and discuss their vehicle's needs. The expertise of their technicians is recommended for ensuring the longevity and performance of their motor homes.

Prospective customers, especially those traveling or relocating to the area, are advised to consider the accessibility features. The confirmation of wheelchair access is highly recommended for planning purposes, ensuring that all members of a group can visit and utilize the facilities comfortably.

In Conclusion

El Kapitan presents itself as a multifunctional establishment dedicated to the RV community. From acting as a knowledgeable dealer and potentially representing specific manufacturers, to providing crucial repair services and ensuring physical accessibility for all, they offer a valuable resource. Their strong customer feedback, reflected in the average 4.4-star rating from 23 reviews, underscores their reputation for quality and service. For anyone in the market for an RV, needing expert repair, or seeking reliable advice on motor home maintenance within the Huntington Beach area, El Kapitan emerges as a strong recommendation, combining product expertise with practical, customer-focused amenities.

👍 Reviews of El Kapitan

El Kapitan - Huntington Beach, California
Dobn C.
5/5

First and foremost the owners of El Kapitan (Brendan & Ashley) are absolutely the right kind of people to do business with.

Honest : Trustworthy : Professional : Accessible : Fair : and most importantly very nice people.

My wife and I had been looking for a killer 170 MB Sprinter with the 3.0 6 cylinder for quite a while. We were in no rush but I kinda knew that when I saw the right rig at the right price I would know it.

I started seeing El Kapitan rigs popping up on different sites - they looked good and people spoke very highly of the build and the owners.

Now I know why !

They answered all my questions, never pressured me and were super patient. They never made me feel like I wasn’t worth their time.

I told them I wanted a Sprinter but needed to learn about them.

Fast forward - they answered all my questions, taught me a bunch and were incredibly accommodating.

The rig is exactly what wanted but I bought it because of the ownership, Brendan & Ashley.

I’ve always taught my salespeople that “people do business with people they like”.

They are extremely likable and their rigs are bad ass.

Here’s a couple pictures of the one we bought. Our family’s first trip was to mammoth and this thing was absolutely perfect.

If you are looking for a greater sprinter and you want to do business with trustworthy people then look no further than Brendan and Ashley at El Kapitan.

We are 1000000% Stoked 🤙

El Kapitan - Huntington Beach, California
Will R.
5/5

I worked with El Kapitan to build a Mercedes 4x4 Sprinter that I had planned on living in while I drove around the country for potentially multiple years. It was a difficult project; it had to be luxurious enough for me (who has admittedly high standards) to live in long term while still being completely self sufficient and rugged enough to spend extended periods of time boondocking off road. I shopped around to other van builders and El Kapitan was by far the best option. Their craftsmanship was far better than anyone else's but they were also professional-- They picked up or answered every call. I could come back after months on the road and they'd quickly turn around whatever edit or upgrade I wanted done. Brendan and Billy (really the entire staff) were a pleasure to work with and get to know throughout the whole process. I look forward to using them in the future on my next van!!!

El Kapitan - Huntington Beach, California
Tommy W.
5/5

Best experience I’ve had with an Upfitter for my 4x4 Sprinter, amazing work, amazing customer service, and just glad that theirs businesses out there that care. Thanks again Guys!

El Kapitan - Huntington Beach, California
anthony N.
5/5

I bought my van over a year ago and these guys stand by their build. My awning from CareFree broke on a Sunday. I called their previous tech person and he helped me even though he doesn't work there now. On Monday, i called El Kapitan and got a new Fiamma awning put on within hours! No hassles or paperwork.
So glad i went with a local company that stands by their builds with pride and excellent service. Try getting that type of service with anyone else...

El Kapitan - Huntington Beach, California
Jeff S.
5/5

I highly recommend El Kapitan to do your van outfitting! I recently had my Mercedes Sprinter van upfitted with the Ranger shelving system, L track flooring and a sliding door partition. It was the absolute best thing I have done to get my company workhorse of a van set up for everyday, efficient use.

I had the pleasure of having Ashley help me with my order. She was so nice and very knowledgeable about all the products I wanted to have installed! She was kind and patient with all of my many questions. I ended up purchasing everything I originally wanted, and some additional items I did not originally plan on ordering, which I am happy I did.

Also, Shelly was an absolute pleasure to work with while my van was being upfitted. Excellent customer service! There was a tiny bump in the process, and she completely took care of everything perfectly.

I love the final result of all the great work El Kapitan did and I am so happy that I found El Kapitan to customize my van. Beautiful work, above and beyond customer service, and professional installation of all items I wanted installed. Thank you!!

El Kapitan - Huntington Beach, California
Adam P.
5/5

This is a top notch operation that doesn't cut any corners. Their staff are extremely knowledgeable and helpful. Brendan is a fantastic point man for the business and he's great at communicating your needs to his workforce. I wouldn't hesitate suggesting this place to anyone looking for work on their conversion vans.

El Kapitan - Huntington Beach, California
Tina B.
5/5

All I can say is WOW! Their team of experts worked so hard putting our van back together (it was destroyed by another van conversion company). We are so thankful they took time to take on our our project. Billy, the project manager, listened to our ideas and guided us every step of the way. The finished product was way beyond our dreams. They produced a work of art! Our van was completed in less than 2 months! We are now on the road and enjoying the summer in our beautiful new ride. Thank you so much guys for all the detailed attention you put into our vehicle. We really appreciate your hard work and dedication!!

El Kapitan - Huntington Beach, California
Jaime A.
2/5

Nothing is more discouraging then calling a company like El Kapitan, leaving a message with there sales department and never getting a call back. It rediculous to have a prosoectuve buyer like me having to call twice to have someone never call me back. Thank's El Kapitan for the heads up, if this is a reflection of your customer service, I sure the quality of workman ship falls along the same line "POOR".

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