Economy Towing - Flagstaff, Arizona

Brianna Marie

If the big boss of the company happens to see this review, please make sure this finds the right tow truck driver. I don't remember his name, but yesterday (11/1/2024) around 3:30 pm my Subaru overheated and died at a 4-way stop in NAU. My hood was up because my engine was smoking and my car is a red/orange color. I had a male passenger with me. These details won't make sense to anyone else, but if you are the driver that helped me yesterday; you'll know.

I wasn't able to put my car in neutral, so he did it for me and got my car loaded up onto the flatbed. I got into the cab of the tow truck and got comfortable while he made some last minute adjustments. He recommended some winter vehicles because he wasn't sure if my car was completely dead or not. I was dropped off at my hotel and he placed my car exactly where I wanted it. Some of the details are fuzzy now because of all the craziness that happened yesterday, but if you were the driver that helped me in NAU yesterday, thank you.

(Pic of car below for reference)

Hallie T

DO NOT PARK OK 121 BIRCH. Economy towing company will BOOT YOUR CAR and fine you $180 WITHOUT WARNING IN UNDER A MINUTE,it’s basically robbery. That’s barely, if enough, time to read the sign (attached) which is not even in front of all the spaces and a bit hidden, which make it more sketchy. I know of a family member’s car and another man’s car get booted within less than an hour of each other and I’m sure there were many others that day and since. I cannot believe this is legal.

Gary Scott

Horrible horrible horrible. I’m recovering from a severe ankle sprain and am tight on money now. I was checking into my hotel, and parked in “restricted” parking thinking it’s for the hotel (monte vista Flagstaff) and getting a parking pass. Nope some no life sitting in her van waiting for me to get out of my vehicle boots my car. I WAS GONE FOR 5 MINUTES even said by HER!!! How about have some decency and tell me I’m gonna get booted because it’s not for the hotel instead of seeing me limp away and back and charge me $180. The lady says “the hotel should make it clear u can’t park here even if checking in”. Like how about understand my situation and let it go. You guys are doing so much good for the world booting cars knowing the vehicle owners are clueless on the situation so u can make bank off of it. Your signs are very miss leading and you know it. This company is the scum of scum. You guys deserve nothing but the worst stealing money from people who aren’t familiar with the area. Go to hell.

Mike S

This was my first time needing a tow in Flagstaff. My 1 ton work van fuel pump went out. The dispatcher was helpful with quoting the rates and pretty spot on with my anticipated wait time. The driver, Conner (I hope I got that right) was very courteous and did a fantastic job. They will be the company I call in the future.

Benjamin Palmieri

Amazing service! Our car broke down in between Phoenix and Flagstaff, they came very quickly, he left us on our hotel and took the car to the mechanic. Alonzo did everything in his power to help us and make us feel comfortable.

Jack Lin

Dear Kurt,

I wanted to take a moment to express my gratitude for your incredible kindness and support during our recent car trouble. You didn't just perform your job with professionalism; you went above and beyond, offering us much-needed emotional support during a very stressful time.

Thank you for taking extra measures to ensure our safety, swiftly getting us off the highway and to a secure location. Your care truly made a difference.

You have a remarkable talent for helping people and contributing positively to the community. I have no doubt that you will excel wherever you go. Economy Towing is fortunate to have someone like you on their team. I sincerely hope they continue to recognize and support you in your career and life.

With sincere thanks,
Jack Lin
(From the 8/21 highway incident)

L S

I understand that towing companies don't usually get a good wrap, on account of what they do, but these guys are scum. Please don't give them your business.

I parked in what I thought was a Bank of America parking lot for 5 minutes, come out, and I've got a boot from these guys and a $180 bill. The parking lot only has one sign in the back, BEHIND SOME BUSHES, that tells you it's private - no signage or markings on the parking spots where I parked! Turns out, Economy Towing has one of their employees permanently parked in the lot to make it look safe, and tows people as soon as they park their car and enter one of the nearby shops. I saw 4 other people get booted in the 10 minute window I was there. The owner is making thousands a day - THOUSANDS! - off folks like me in college that don't have the money. That isn't "the fault of the land owner" - that's extortion by a company running a tow trap on kids, and using government land to do it.

Read the other reviews here - the owner replies to them by talking trash and gettin' high-and-mighty with college kids that had their cars booted. Well reply to this: Up yours buddy!

Elle C Collective

Shawn was absolutely amazing! He was quick and very responsive. He was able to help us bring our dead Tesla back to life Highly recommend him for any towing services!