Echo Global Logistics - Chicago Headquarters - Chicago, Illinois

Echo Global Logistics - Chicago Headquarters is a prominent logistics and transportation service provider located at 600 W Chicago Ave Suite 200, Chicago, IL 60654. The company can be reached by phone at 800-354-7993 or through their website at echo.com.

Specialties: Echo Global Logistics specializes in offering comprehensive logistics and transportation services to meet the diverse needs of their clients. Their expertise spans across various industries, making them a versatile choice for businesses seeking reliable and efficient supply chain solutions.

Other points of interest: The Chicago Headquarters is equipped with convenient amenities such as wheelchair accessible entrances and parking lots, ensuring that all visitors can easily access the facility.

Opinions: With 212 reviews on Google My Business, Echo Global Logistics has garnered a considerable amount of feedback from their clients. The company holds an average rating of 3.4/5, indicating a mixed reception from those who have engaged with their services.

Location and Characteristics:

Recommendation: For those seeking a reliable and versatile logistics and transportation service provider, Echo Global Logistics - Chicago Headquarters is a credible option worth considering. Their extensive experience, diverse range of services, and commitment to accessibility make them a valuable partner for businesses across various industries. To learn more about their offerings and explore potential collaborations, we encourage you to visit their website at echo.com or contact them directly at 800-354-7993.

👍 Reviews of Echo Global Logistics - Chicago Headquarters

Jesus T.

5/5

As a carrier working with Echo Global Logistics, my experience has been extremely positive. Echo stands out for its professionalism, technology-driven approach, and the constant support they provide to their logistics partners. Additionally, I would like to highlight the excellent work of Eduardo Sotelo, who has been an outstanding representative of Echo, providing top-notch customer service.
Working with Echo Global Logistics has been a very positive experience. They provide a technology platform that optimizes our operations, along with exceptional customer service that ensures a smooth partnership. In particular, Eduardo Sotelo has been instrumental in our success, always available and willing to resolve any issues. If you're looking for a reliable, professional partner who values their carriers, Echo is definitely an excellent choice

Mario R.

5/5

Working with Echo Global has been an absolute pleasure! Their team is professional, attentive, and always goes above and beyond. A special shoutout to Eduardo Sotelo. Truly a one-of-a-kind, show-stopper, brilliant, incredible, amazing, breathtaking professional who's always willing to help with a smile. Eduardo's dedication and unwavering support make every interaction seamless and enjoyable. Thank you for setting the gold standard in customer service! Highly recommend!

Vick B.

1/5

I chose not to work with this company when no matter what rate we offered we couldn't book a single load with them, even when trying to take loads for their posted rate, we couldn't even get those. I made the mistake of giving them another chance, after one of their brokers begged me to take a load and layover my driver for 7am pickup. Driver got to pickup at 6am and they TONU me without any reason at 9am. I will never make that mistake again, I highly advise you stay away from these scumbags.

Troy F.

2/5

Waited all day. No eta even when I asked. Supposed to be at site for pick up and at 20 min to 3 I emailed them and asked where’s driver he said truck brick down see ya tomarrow CHEERS. So no phone call or email letting us know what’s going on. What’s new people that don’t care. Very disappointing.

John B.

1/5

After 9 months of waiting on very large claim, Echo have finally agreed to pay out - 12% of the value of the claim. Expensive Furniture pieces were processed on the BOL as AUTOMOTIVE PARTS. Of the two pieces of furniture, one was totally destroyed. Furniture was shipped in hard crate. The claim that was put forward to the carrier was incorrect...I had to point it out to them. Communication, quiet for months. Try get hold of anyone in authority....Multiple calls - with no call backs. As a small business DO NOT risk your merchandise with this company. Final update is that 8 months after agreeing to pay this small percentage of total claim the check has been received. This was after numerous emails confirming that the “check was in the mail” from Echo. Time to put this behind us…… but we certainly will keep avoiding all the sales calls for our business we keep receiving from Echo.

David F.

1/5

Emailed on a load from MS to Louisiana, they respond with basic details. Told them I would take it. After 20 mins, no answer, emailed again, they come back with " waiting on cuatomer" after another hour of waiting, silence, no reply. I emailed for an update. No answer. At least have the courtesy to say that you gave the load to someone else. You wasted 2 hours of my time.

Logus L. L. L.

5/5

Logus Ltd. greatly appreciates working with Ryan Kroll at Echo Global Logistics. His professionalism and efficiency make for a seamless experience, and it’s clear he values strong partnerships. Looking forward to continued successful business together!

Momin K.

1/5

Agreed on a rate, then goes ahead and repost the load for a 100$ less . When I ask what's going on why hasn't he send the rate confirmation? doesn't respond. Then I call and he tells me that he already booked it. Nothing but a waste of time.