Dynamic L.A. Inc. - North Hollywood, California

Francisco D. L. P.

My wife and I relocated to Spain from San Francisco and had some personal stuff that needed to be shipped across the ocean. We did a thorough research on shipping companies and decided to go with Dynamic LA based mostly on Yelp reviews and the competitive quote we got from them. We couldn’t be happier with the our decision!

Keefer, Patrick, the rest of the Dynamic LA team, and the partner companies they work with in Europe for the final delivery, have all been extremely professional.

We were a bit worried at the beginning as we were already in Spain. We had to do everything remotely and couldn’t supervise the pick up... Not a problem. Dynamic managed the entire process with great diligence. They scheduled the pick up date and time at the storage facility where we kept our stuff and showed up on time, picked everything up and sent us confirmation pictures.

After that, they kept us updated on the status of our shipment on a timely maner. They were always clear about the time estimates, even when our container was stopped in Long Beach for Customs inspection. They knew exactly how long would it take to clear the container, managed they entire process and made it supper easy for us.

Once the container was cleared, they share with us the name of the vessel, so we could track the location in real time as it crossed the Atlantic Ocean. Before the vessel arrived into Rotterdam, the partner company contacted us saying that they would take care of the final delivery to our home in Malaga, Spain.

A week later of so, we got our stuff at home! Everything was in great condition.

Long story short, we are very happy with the whole experience provided by Dynamic LA: They gave us the best quote, an accurate time estimate for the entire shipping and handled everything with great care. We wouldn’t hesitate to recommend Dynamic LA to anyone.

Rebecca G.

Warning stay away. Our stuff is still keep in captivity and had not been released. They invent invoices when your shipment arrives at the port. I prepaid everything before it left and they will not release document until I pay a invented bill. I reached out to a support group on Facebook that gives advice with these situations and I got so many responses about who this also happened too. They don’t have clarity about the invoice and I feel like they are blackmailing me to get my personal belongs. This is a SCAM. Don’t risk your stuff being shipped with them. Pay a little more for better company. When I shipped my stuff they were so helpful and willing to do everything then when you stuff arrives they just disappear. Meanwhile they told me 8 weeks max for shipping it has been 13 weeks and I am sitting in an empty home with 3 kids. Worst company ever.

Bea C.

Patrick and Keefer sound nice by email and communication is quick, but the fact that they told me 55 days in the quote but they didn't actually have a secured route from point A to point B is very disappointing. My stuff has been parked in the UK for almost 2 months waiting for someone to come my way (and I live in a capital city in Europe). The wait is indefinite and thus there is no scheduled delivery date. VERY UNPROFESSIONAL. It's been 3 months and a half total already... and counting!!

EDIT: I edited my review from one to three stars because once I brought Keefer into the conversation, communication has been TOP. I have been given more reassuring information on how the process goes and why there is a wait in the UK until my goods can travel home. I just hope this information had been given in a clear way (no labels or technical jargon) from the very beginning, which includes time frames, not only for ship transportation but also of land transportation and waiting times that are to be expected based on previous experiences. And other things like whether the goods change ship mid way, who's handling the goods in the end part... I was also surprised to be told by the partner agency once in Europe, that I would be charged for every storey from ground floor and up, but my contract said that up to 2nd floor was included. I had to be quick to notice but they did resolve this with no problems. There are a lot of things the client does not know or understand when shipping abroad and more info ahead of time could have avoided bad situations.

great S. S.

Dynamic LA moved my house hold goods from LA to Australia. In short I would not use them again. The staff were helpful. When bidding the shipping I tried to understand how much extra charges would be above the quote. It was difficult to get a possible cost estimate from Keefer (the bidder) In the end it was 3x what their quote was. I do understand their quote stated port charges would be extra.

The packers. 2 were great. 1 was awful. keep telling us how he'd served in the military and hinted that we buy them vegetarian lunches and a tip at the end.

Through the process I'd received several times an additional bill with the statement 'if you don't pay immediately you will insure additional charges', which was quite stressful.

On the week of my delivery in Australia the entire team at Dynamic went to a conference and did not return any emails. It resulted in delays and issues.

I would think its reasonable of me to approach a professional shipping service company as a general customer & for them to provide me with a real world overview of what the total cost of shipping could be if the shipment is inspected.

Jen D.

Received our shipment from Switzerland today with the help of Clarence and Omar. Two great guys, very professional, efficient and courteous. Good communication from this company. Arrived on time. Amazing semi driver maneuvering. No complaints. Highly recommend, especially if you are in the LA area and looking at paying a lot more to some other company. No need.

Angela T.

the overall price was bar none the best I received so I was skeptic at first, but these guys are excellent! The packers were nice, clean and quick. My 15 boxes and precious bicycles were properly packed and handled gently by the movers, as if it was their own. Communication with Keefer and later on with the team in Rotterdam was top notch and I got my items on times and with out any issues. My shipment did stop for a US customs inspection which cost about $210.00 extra, this was the only bummer, but to their credit they did warn me it could be the case. These guys are excellent!!

Charles C.

5 Stars company!! Thank you for the professional and courteous service! Moving an entire family’s belongings from Santa Cruz to Norway was easier than we ever expected it to be thanks to Dynamic L.A., Keefer and the entire company really did an amazing job throughout this process. Our shipment left inside a 40’ ft. container and was unloaded in one piece, not a single item damaged. We would recommend their service to anyone moving overseas.

Vera J.

Even if it was 3 years ago I still feel the pain we went through after hiring them, lot of our stuff was missing (many boxes never arrived) or broken the container they sent was too small and we were forced to hire a second one, the movers, a complete family that were coming every day from Tijuana, the worst kind of workers you can find. When the insurance claim was done, not even an answer was given, a complete scam, will not recommend ever