Double R Collision Towing - Page, Arizona

Caroline

I can’t recommend this place enough. I was in Page for a short solo trip and my car got stuck in the sand at a trailhead. In order to get my car out, I accelerated quickly in reverse and it tore my front bumper nearly completely off. I drove very slowly to another body shop and was going to leave my car there until they opened Monday morning and walk to a hotel. Something told me to go to this place instead because the reviews were better. I knew they were also closed for the weekend but drove the extra two minutes and parked my car. I was in the process of packing my stuff up to leave and Robert walked out of the shop to ask if I needed help. Even though they were closed, he got right to work attaching my bumper back on. He could have easily told me to come back Monday morning since it was Friday evening and the shop was closed. He could have also charged me a bunch knowing I was in a desperate situation and panicking. Instead, he worked diligently to get my bumper back to where it was safe to drive and I could go on about my trip. I will have to get it replaced once I get back home but he saved my trip and saved me lots of money I was going to spend getting a rental car and hanging around town waiting for a place to open to fix it. I was in such a vulnerable situation being a female solo traveler with not much automotive knowledge and Robert was kind and patient through the whole thing. So often people in the automotive industry get a bad reputation for being dishonest and greedy. I’ve had some bad experiences before. However, I can tell by our interaction that Robert is an honest and fair person who takes pride in his work. I wouldn’t hesitate to recommend his shop to anyone in need of repair.

Wendi J.

After a seemingly minor fender bender 8 miles down a dirt road 40 minutes from town, Robert and Ben arrived to haul us out of there and get us to town, after hours of course. Esmeralda assisted us the following day in trying to arrange transportation while our vehicle was being repaired. They were very professional and kept us informed of the progress as the work was done. As we were a very long way from home and couldn’t see the work being done we were unnecessarily anxious. They took care of the repairs and our car is as good as new. Double R is a company I would very highly recommend and view Robert as a trustworthy and honorable person.

Chris L.

The rental vehicle we rented wouldn't start after shopping, waited for the rental service to respond with assistance, after waiting a long time we call double R. Assistance arrived within minutes with outstanding service and help, I highly recommend Double R's service.

Jonathan N.

bad service poor repair on my truck. took my truck to get repair from an accident and they did a poor job. fender and bumper were loose. I had a spare bumper on my truck just to drive with since the original bumper was damaged. at the time of repair I told them not to take parts off the spare bumper. so they told me to bring in the original bumper which I did. and what do you know. they took parts off the spare bumper when I told not too. so now I'm missing Hardware from my spare bumper. loose repair on my vehicle. they refuse to repair other damages on my truck from the accident saying it's an older truck and that doesn't get damaged in an accident. I took plenty of pictures. not a good place to get your vehicle repaired tried calling them to get it fixed they said call the insurance company. and when I call the insurance they say to call the workshop for quality of repair. QUALITY what quality... nothing was fully repaired. best to go else where or stay away from this place. not I'm repairing the vehicle myself. stay far away from this place if you need quality repairs. this place is bad service and poor repairs...

UPDATE UPDATE ... SEE ATTACHED PHOTO ... If you plan to spent thousands of out of pocket repairs on your vehicle then by all means come to this place ... the owner or worker name Robert calls and make petty promises. I'm still repairing my truck from their improper work. my head lights were installed with bale wire and the clips I bought for it when I replace the head light housing were missing. the fan rubs against the molding causing damages to the molding. the entire front end was improperly install. .. go else where for quality repairs

Ashley C.

absolutely spectacular service!! when I tell you Robert saved our entire trip, I’m not exaggerating! Stuck in a sand dune on Juneteenth and after hours too? Our insured towing service was no help, but these guys came out and were able to get us out without breaking a sweat. We’re so eternally grateful for them. Thanks Robert!!

Kimy P.

Wow I'm gonna give this place a one star cause their lack of answering their phone, their dishonest of doing the job they are hired for, not taking on or listening to customer's concerns or suggestions, will not take on a job that requires a lot of man hours and turning back on their word making it seem like u crazy cause u showed them a list of things going on with ur vehicle only to be told that there was never a list or a consultation of said repairs needed n that only if told to your insurance that said work could be done. This company is only good at tows n lock outs but they suck at repairs. They just need to stick to tows n lock out.

Sharon Y.

Excellent service and swift response. Very professional with great judgement of the situation. It was within 10 minutes that they got our car out of the sand. Really appreciate the help for the depths of our hearts👏🏻❤️

ThatDamn Q.

The best in town Robert is a very knowledgeable and caring guy . I would highly recommend this place . They honestly treat you like family . 10 outta 10 must go again !