DHL Express Service Point Sacramento - Sacramento, California

George M.

Crystal was so awesome and very helpful! She was very knowledgeable and answered all the questions I had. She was also very friendly and welcoming. She had great customer service and made us feel welcome. I was very impressed and I don't live in the Sacramento area. I live an hour and a half away.

George

amninder S.

Crystal attended me well and she gave good service and she did all my work very quickly and easily. I am very happy with her services and I am happy To recommend you guys com and post your parcels and documents. DHL mack road

M S.

I had an outstanding experience with Crystal at DHL. She was incredibly kind, patient, and helpful throughout the entire process. From the moment I walked in, she greeted me with a warm smile and made sure all my shipping needs were met efficiently. She took the time to answer my questions, provided clear information, and went above and beyond to ensure everything was handled smoothly. It’s rare to find such genuine customer service, and Crystal truly made my experience stress-free. Thank you, Crystal, for your professionalism and kindness—I will definitely be using DHL again because of your excellent service!

Mark B.

Crystal Bailey was fantastic. I'd never before used DHL, but decided to use DHL instead of the USPS or UPS. I interacted with Crystal several times via phone and email, and I was frankly surprised how she was consistently very helpful, knowledgeable, friendly and took the time to help me. The contrast with interactions with Crystal versus my many interactions with USPS (and to a lesser extent, UPS) made my wife and I much more likely to use DHL in the future.

Alx S.

Crystal is an excellent example of the perfect employee. She provided me with a detailed explanation of what to expect. What I needed to provide. She walked me through the process and was extraordinarily patient. This is something I could not have done without her guidance and expertise. Provide this woman with a raise and a promotion. She is irreplaceable. I am very impressed with her customer service.

aakash P.

I had to send a package internationally and did not know how to, so I started a chat on DHL website and Crystal created the label for me and she sent me label to verify information. She made the whole process so easy. I am very happy with her services and I am happy to recommend you guys. I really appreciate your help Crystal.

Justina M. C.

I had a fantastic experience with Crystal . She was incredibly helpful, patient, and attentive throughout the entire process. Not only did she help me quickly, but also went above and beyond to ensure I was satisfied. Her professionalism and friendly attitude made the experience much more pleasant.

jeroboam N.

I recently had the pleasure of working with Crystal for shipping my passport to the Philippines, and I couldn’t be more satisfied with the experience. From the outset, Crystal demonstrated professionalism and efficiency, ensuring that every step of the process was handled smoothly.

Her attention to detail and prompt communication made what could have been a stressful situation incredibly manageable. She provided clear instructions, answered all my questions promptly, and kept me informed throughout the entire process. Thanks to her dedication, my passport arrived safely and on time.