Dart Transit Company - Lancaster, Texas

Dart Transit Company is a well-established trucking company operating out of Lancaster, Texas. Located at 2820 Danieldale Rd, Lancaster, TX 75134, Dart offers a comprehensive suite of logistics solutions, primarily focusing on dedicated and reefer freight. The company’s commitment to reliable service and driver satisfaction has solidified its position within the transportation industry. Contacting Dart is straightforward through their phone number: 8003663278, or by visiting their website at dart.net. They maintain a substantial online presence, allowing potential drivers and clients to easily access information and resources.

Company Overview and Specializations

Dart Transit Company specializes in providing a wide array of trucking services, with a particular emphasis on dedicated routes and temperature-controlled freight. They cater to a diverse clientele, including businesses requiring consistent, point-to-point transportation solutions. The company’s operational strength lies in its ability to manage complex logistics challenges and deliver goods safely and efficiently. Dart’s dedication to operational excellence is evident in their robust dispatch system and proactive approach to problem-solving. Their services extend to include expedited shipping, oversized load transport, and various other specialized freight needs. A core element of their strategy involves building strong, long-term relationships with both drivers and customers, fostering mutual trust and collaboration.

Operational Details and Accessibility

Regarding accessibility, Dart Transit Company demonstrates a commitment to inclusivity. The facility at 2820 Danieldale Rd features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for all visitors and employees. This dedication to accessibility underscores the company’s values and commitment to providing a welcoming environment. Furthermore, Dart maintains a modern and well-equipped dispatch center, utilizing advanced technology to optimize routes and track shipments in real-time. This technological advantage contributes significantly to their efficiency and responsiveness.

Driver Experience and Support

Feedback from drivers suggests that Dart places a strong emphasis on driver welfare and support. While communication with dispatch can occasionally be inconsistent, drivers generally express satisfaction with the pay offered and the overall work environment. The company’s reputation appears to be built upon the success of its drivers, many of whom have been with Dart for extended periods. A notable sentiment expressed is a strong desire from returning drivers to lease Peterbilt trucks with Dart, indicating a high level of trust and loyalty. The company’s dedication to providing a supportive and rewarding work experience is a key factor in attracting and retaining skilled drivers. It appears that Dart fosters a culture that values hard work and recognizes the contributions of its drivers.

Customer Feedback and Reputation

Dart Transit Company currently holds 190 reviews on Google My Business, providing a valuable insight into customer perceptions. The average opinion is 3.4/5, suggesting a generally positive reputation, though there is room for improvement. Drivers have highlighted the importance of timely communication from dispatch, a factor that the company is seemingly working to address. The consistent theme of good pay and consistent loads suggests a business that values its drivers and offers competitive compensation. The number of reviews indicates a significant level of customer engagement and a willingness to share feedback, showcasing Dart’s commitment to transparency and accountability. The company’s online presence and active engagement with customer reviews demonstrate a proactive approach to managing its reputation.

Future Outlook and Recommendations

Dart Transit Company appears poised for continued growth within the trucking industry. Their commitment to reliable service, driver support, and technological innovation positions them favorably for the future. For potential drivers considering a career with Dart, it’s recommended to thoroughly research the company’s driver benefits, pay structure, and dispatch communication practices. For clients seeking a dependable trucking company, a detailed review of Dart’s service offerings, pricing, and customer testimonials is advisable. Dart Transit Company prides itself on its long-standing history and dedication to the industry, offering a stable and rewarding career path for drivers and a dependable logistics solution for businesses.

👍 Reviews of Dart Transit Company

Yoshim Z.

5/5

Absolutely Loved Driving With Dart! Made a lot of money because I was not lazy, in order to be successful in this life, you have to work smart and not hard, be willing to go outside of your comfort a tad bit and it pays off in the long run! When my kids get older, and if I decide to get back out there, Dart will be the first company I would lease my Peterbilt onto! Shalom!

Rickey T.

4/5

Love this place! Dispatch sometimes don't communicate with the drivers in a timely manner but overall, i love it here. They keep u rolling, and the pay is good.

Kierra W.

1/5

The yard is absolute trash!! It’s always crowded and there’s barely anywhere for you to park if you have a trailer, not to mention the big ass pot hole in the back that will mess your tire up and the showers inside look disgusting!

T K.

1/5

The entitlement of your driver is CRAZY. 38 mins at fuel pump because your driver parked at the pump. Shopped inside, went to mcdonalds, did a walk around of his truck and then sat there and ate his food. Tell them to “drive like a boss” over to a parking spot. The audacity to think people have to back out pumps because they want to take a break

Donovan F.

5/5

All companies have their good and bads. But for me, and my experience with Dart overall has been on the better side. If you see me in the yard say what's up! I'm usually there with the lit up truck.

Sherikaye F.

5/5

Got my fiance on here when he got home. Have to have 6 months experience on the road and having your CDL as well. No just getting out of trucking school drivers. Also can rent to own the trucks. They are top of the line. Great truck

James K.

4/5

Working here was great, just not my cup of tea.

Vincent L.

1/5

Recruiters will only tell you half the truth in order to get you in the door. They figure it’s easier to get you in but harder for you to get out. From the beginning of our start as a team, my father and I began to notice a pattern of inconsistencies in the way they do things at Dart. You would think because you are new that they’d be interested in getting you well accommodated, take care of you, and make sure things are going smoothly. Absolutely not the case, it seems their dispatchers are only interested in doing their own job and getting out without first relaying information over to the next dispatcher in line for their next shift. In fact, it’s like they play hot potato with your loads issues and when the next dispatcher comes in after the previous one, no one knows what you’ve been through all day. It’s like your time is of no value to them and you’re just another driver on their roster with a problem. For hours they leave you in the dark and out to dry, twiddling your thumbs, without a clue what they’re doing to get you resolved, hoping you get the next message in your Qualcomm like you’re fetching for bones hoping master gets to you next. At least a courtesy call, giving us a green light to go shower or to get a bite to eat, while our issue is being resolved would make the difference but it seems you don’t matter to Dart. It’s very frustrating to say the least, that they would rather you wait for hours than tell you to go and get yourself some food, shower, and/or rest. There’s also no personal conveyance, that alone would have been enough to change my mind about this company from the jump. Another is the fact that they say they are 80% drop and hook and 20% live load but it’s more like 50/50, you get what you get. For hours we waited on at least three live loads, in the past two weeks that resulted in prolonged wait times, that took almost a whole day to prepare. That means less miles and subsequently less pay. The straw that broke the camels back was when we requested Mother’s Day weekend but instead got tied up on a load that wasn’t being resolved. That’s when we realized that things here at Dart wouldn’t change and that we are of no value to them as drivers. Dispatchers get to go home to their families leaving their works problems at the office while we are left to sour overnight in our problems without resolve until things open up shop the next morning. Not all dispatchers were bad however some were cool but there was enough unpropitious circumstances in just three weeks of employment that made us rethink this place was not for us.