Cricket Wireless Authorized Retailer - Pekin, Illinois

Introducing Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer is a reputable cell phone store located at 2925 Court St, Pekin, IL 61554, United States. This establishment has garnered a strong reputation for its excellent customer service and a wide range of products and services. With a phone number of 3093210131, and a website at cricketwireless.com, it's easy to find and reach them.

Specialties and Services

• Cell phone store - They offer a vast selection of cell phones, accessories, and services.
• In-store pick-up - Customers can pick up their orders in-store for added convenience.
• In-store shopping - The store provides a physical location for customers to browse and purchase products.
• On-site services - They offer services such as phone activations, upgrades, and repairs on-site.
• Delivery - They provide delivery options to ensure that customers receive their orders promptly.
• Same-day delivery - For added convenience, they offer same-day delivery for select orders.
• Wheelchair-accessible car park - The store is equipped with a wheelchair-accessible car park for customers with special needs.
• Wheelchair-accessible entrance - The store features a wheelchair-accessible entrance for easy access.
• Quick visit - The store offers a quick and efficient shopping experience.
• Credit cards, Debit cards, and NFC mobile payments are accepted for various payment options.

With a 4.5/5 average rating based on 92 reviews on Google My Business, it's clear that customers highly value the services and products offered by Cricket Wireless Authorized Retailer.

Customer Testimonials

Customers have praised the store for its great customer service, with employees like Crystal and Shaun being highlighted for their helpful, polite, and professional demeanor. Additionally, customers appreciate the store's ability to find the best deals and provide knowledgeable assistance with phone upgrades and account management. This commitment to customer satisfaction has earned Cricket Wireless Authorized Retailer its impressive average rating.

Final Recommendation

If you're in the market for a new cell phone or looking for exceptional customer service, be sure to visit Cricket Wireless Authorized Retailer at 2925 Court St, Pekin, IL 61554, United States. With a wide selection of products, convenient services, and a dedicated team of professionals, they are the perfect choice for all your cell phone needs. Don't hesitate to contact them through their website or by phone at 3093210131 to learn more about their offerings and take advantage of their exceptional services.

👍 Reviews of Cricket Wireless Authorized Retailer

Aurora L.

4/5

Great customer service!! Although they don't offer many perks/deals to already existing customers. But the employees are awesome, Crystal was very helpful, polite, and professional. She needs a raise!!!

Amanda B.

5/5

Shaun was an amazing help. He found me the best deal and took all the stress away from buying a new phone, switching accounts, and upgrading my existing phones. He is very knowledgeable and kept searching until he found me the best deal! This guy is AWESOME!!

Brittney S.

5/5

Shawna is the best worker that I have experienced with through any phone company! She is always helpful with anything you need! I got a liquid screen protector from her and she got no bubbles which the last guy had put on my other phone! I will continue to always go to her for my business.

Crystal C.

5/5

We had a very good experience with Shaun. We had some problems when trying to upgrade my husband's phone. He went above and beyond to fix the problem and keep the price as low as possible.

Lacy S.

5/5

I needed a great deal and heard from a friend that cricket was awesome. I went in and the guys helped me switch my number over from us cellular (which totally sucks) I was so surprised about how helpful Zack n Sean were with everything and they totally hooked me up. Cricket is the best!

Denise K.

1/5

We were trying to switch over from AT&T and the woman working not only didn't know what she was doing, but gave us horrible customer service. We had picked out our phones but then she couldn't get our account number to work. She then started helping other customers and completely ignored us. After spending 1.5 hours there, we just walked out and decided to give the Lincoln store a try. He got our account number to work on the first try and we were out in 40 min. If she didn't know what she was doing I wish she had said so instead of leaving us sit and ignoring us. We will definitely do our business in Lincoln from now on.

Jenni S.

5/5

Shawna is friendly and helpful and does what she can to provide a good customer experience. We also appreciate the reasonable monthly service rates through Cricket.

cmajcs1

1/5

NOT HAPPY! The sales rep at this store lied to my face about an activation fee. I specifically asked if I would have to pay a fee if I switched my phone online instead of in store with them, and he said YES that either way I'd have to pay that fee. Well (no) SURPRISE, he lied to me. I called to try to get a credit for being lied to and they said they can't give credits that it is all done through headquarters and told me to call 611. Well wouldn't you know it, the STORE has to credit the $ because they are the ones who receive and benefit from the activation fees, not corporate. Disgusted by the run around and hope to educate others not to be duped by the sales team in the store. They just want you to spend more than is necessary so they get the $/commission. KNOW YOUR FACTS!!!